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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 21

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

October 01, 2023

Dealership Rating
Employee Rating

Everyone involved with the whole process of service was very helpful, and went above and beyond. The service writer Mr. Morton was very transparent with what was being done to my truck, and was happy to a More

by AESSARY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia, Rich Morton

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Oct 04, 2023

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 30, 2023

Dealership Rating
Employee Rating

Brought my vehicle here for an oil change, they did a good job here at the dealer More

by Josh Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Al Piemonte Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Josh. Please don't hesitate to call if we can help with anything at all. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 07, 2023

Dealership Rating
Employee Rating

Very friendly respectful and great people if I get a chance I will buy my next car from here again More

by mansoorkhan2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Sep 08, 2023

Al Piemonte Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 16, 2023

Dealership Rating
Employee Rating

Great service, and service was done in less time than expected. Thank you Al Piemonte. More

by GUS7CAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 18, 2023

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2023

Dealership Rating
Employee Rating

Very bad service they didn’t do to me what I had in the coupon that I gave them that is tire rotation lousy service More

by OSCARALCANTAR_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 14, 2023

Al Piemonte Buick GMC responded

Thank you for sharing this review regarding your experience with us, Oscar. I’d like to discuss this with you further if you could please contact me at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

August 08, 2023

Dealership Rating
Employee Rating

Clean dealership, great service,short waiting time, free carwash, Great location, complimentary coffee and.more... More

by ESIRAO
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 09, 2023

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Al Piemonte Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2023

Dealership Rating
Employee Rating

The service department is professional and attentive. Quality work performed and explains what is being done. Todd the service consultant is great to work with. More

by ORoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 04, 2023

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 29, 2023

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Employee Rating

Como de costumbre, excelente atención por parte del Sr José y del equipo de servicio More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 01, 2023

Al Piemonte Buick GMC responded

¡Hola Susana! ¡Gracias por esta excelente evaluacion! José es verdaderamente un empleado excepcional y apreciamos a que pudieron darle una gran experiencia. Sinceremente, The Al Piemonte Buick GMC Team 888-851-4025

July 28, 2023

Dealership Rating
Employee Rating

Service prompt and agreement of the purchased honored. Calling for service schedule fast and easy with estimated time of completion acceptable. More

by rosemon888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 01, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 27, 2023

Dealership Rating
Employee Rating

Did a air bag update and code was still on dash and ask what the code was got said u have to pay 94.00 to know what it is I’m a mechanic so I know they already had scanner on it can’t believe how crooked d More

by THECASTLEBOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Jul 28, 2023

Al Piemonte Buick GMC responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. The Al Piemonte Buick GMC Team 888-851-4025

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