Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 22

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

December 14, 2023

Dealership Rating
Employee Rating

They do good work and very well taking care of i went for an oil change and i was in and out More

by ABELINO.GARZA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Dec 15, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 03, 2023

Dealership Rating
Employee Rating

The reason why my service appointment was so good. Was the attitude of the service tech who took my order. It was professional friendly. I would recommend service center to my friends. More

by bm256721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 02, 2023

Dealership Rating
Employee Rating

Went out of there way to find me a loaner car,the mechanic (Joe K )did a great job. Plus it was done sooner than projected. More

by biggdaddyx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe K

Dec 05, 2023

Al Piemonte Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We extremely pleased that our team was able to fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Al Piemonte Buick GMC and we look forward to your continued business! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 26, 2023

Dealership Rating
Employee Rating

Bought a truck had a little issue took it back and they took care of me excellent dealer More

by raul151518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Nov 28, 2023

Al Piemonte Buick GMC responded

Raul, we are so glad we could take care of all of your needs at Al Piemonte Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 21, 2023

Dealership Rating
Employee Rating

This has been my favorite dealer for years although I was dupped into buying tires that didn't solve my problem once. I have worked with Todd many times and this last time he was great. More

by REDI_INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Al Piemonte Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. The Al Piemonte Buick GMC Team 888-851-4025

November 16, 2023

Dealership Rating
Employee Rating

Todd in the service department who has been in the service department for a long time is great! He always ensures our vehicles are always up to date with service necessary. Thank you Todd! More

by BKCAPURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Nov 17, 2023

Al Piemonte Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Al Piemonte Buick GMC and our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 15, 2023

Dealership Rating
Employee Rating

We always bring our 2015 Yukon XL in for service at your dealership because the service department at Al Piemonte GMC is what keeps us coming back. This time the vehicle was due for an oil change and a fri More

by DAVALENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Nov 15, 2023

Al Piemonte Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Todd and Jose assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 14, 2023

Dealership Rating
Employee Rating

For me I trust Al Piemonte Buick GMC service. Todd knows my car and he's an honest straight shooter not trying to sell me services, but advising me on what service is needed that may be sooner t More

by JIM_DANIEL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Al Piemonte Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tod was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 05, 2023

Dealership Rating
Employee Rating

Service was done quickly, and information regarding upcoming services that will need to be done was advised More

by GEMINI6464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 29, 2023

Dealership Rating
Employee Rating

Very professional, determined my problem and assisted me in rectifying the problem. Excellent service to help me maintaining my vehicle. More

by okwhyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Oct 31, 2023

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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