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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 28

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

November 03, 2022

Dealership Rating
Employee Rating

Professional, timely, friendly service. Explained everything they serviced, as well as warranty info, and went over the cost. Excellent! More

by TERIJ201
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 07, 2022

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Dealership Rating
Employee Rating

Took the car in for an oil change. Everyone was friendly. Would recommend to my friends More

by suemajczan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 03, 2022

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Dealership Rating
Employee Rating

Friendly people, good service, but my car was damaged upon return. My passenger mirror was "askew" and won't return to it's normal position. And there were greasy fingerprints on my door and door handl More

by Nikisa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 03, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2022

Dealership Rating
Employee Rating

Everyone in the servicing department are great! Especially Todd! I have always been taken care with professionalism and courtesy. Thank you for all that you do. More

by Doraidal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 01, 2022

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 29, 2022

Dealership Rating
Employee Rating

Very friendly, great experience. All the people where great. Our salesman Joe was very through. More

by ajdomico
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Bueno, Shannon Hunt, Tony Losacco, Alex Rivas, Joseph Rueda, Jose Valdivia

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Nov 01, 2022

Al Piemonte Buick GMC responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 16, 2022

Dealership Rating
Employee Rating

Awesome as usual! Always have had a good experience at Al Piemonte Buick. Thank you. More

by DSHORTSTORY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Oct 18, 2022

Al Piemonte Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 12, 2022

Dealership Rating
Employee Rating

Everyone is friendly, Todd is always helpful and nice. Never had any problems taking my car in for service More

by xojudyxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 14, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 30, 2022

Dealership Rating
Employee Rating

Prompt service didn’t take very long to fix and my car was vacuumed and cleaned when I got it back thank you More

by MSGIGGLES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Oct 03, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2022

Dealership Rating
Employee Rating

My first time there- it was fast, great customer service, and cheap! It was very convenient! Went on my lunch hour. More

by XOCH0229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 22, 2022

Al Piemonte Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 19, 2022

Dealership Rating
Employee Rating

Great service department - diagnosed the vehicle and serviced the vehicle right away. The communication with this department is awesome! Love doing business with them! More

by MARY.CARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Sep 21, 2022

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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