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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 28

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 10 mos

Industry Experience

24 yrs, 5 mos

4.7

511 Reviews

Write a Review

511 Reviews of Todd Froehlich

November 29, 2022

Dealership Rating
Employee Rating

GOOD LOCATION,GREAT SERVICE MGR IN TODD,PRICES ARE HIGH LABOR CHARGES NEED TO TELL CUSTOMERS HOW MUCH TIME WAS SPENT ON THE JOB More

by BUMBLEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Dealership Rating
Employee Rating

Worse dealership ever alpiemonte sucks they dont care about your car just money they left me no choice but to leave for a diffrent car More

by jpetes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Nov 21, 2022

Al Piemonte Buick GMC responded

Thank you for taking the time to share your recent experience at Al Piemonte Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

November 18, 2022

Dealership Rating
Employee Rating

Todd in service was excellent. Appreciated his customer service and detail in working with me the past few days. More

by John H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 21, 2022

Al Piemonte Buick GMC responded

John, we appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2022

Dealership Rating
Employee Rating

I had coupons for oil change, transmission fluid change and they take only one coupon!!! That's bad. More

by jacek szostek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 14, 2022

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 04, 2022

Dealership Rating
Employee Rating

Todd Frolich in the service department does an outstanding job every time I bring my car in for service. More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 07, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 03, 2022

Dealership Rating
Employee Rating

Professional, timely, friendly service. Explained everything they serviced, as well as warranty info, and went over the cost. Excellent! More

by TERIJ201
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 07, 2022

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Dealership Rating
Employee Rating

Took the car in for an oil change. Everyone was friendly. Would recommend to my friends More

by suemajczan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 03, 2022

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Dealership Rating
Employee Rating

Friendly people, good service, but my car was damaged upon return. My passenger mirror was "askew" and won't return to it's normal position. And there were greasy fingerprints on my door and door handl More

by Nikisa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 03, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2022

Dealership Rating
Employee Rating

Everyone in the servicing department are great! Especially Todd! I have always been taken care with professionalism and courtesy. Thank you for all that you do. More

by Doraidal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Nov 01, 2022

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 29, 2022

Dealership Rating
Employee Rating

Very friendly, great experience. All the people where great. Our salesman Joe was very through. More

by ajdomico
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Bueno, Shannon Hunt, Tony Losacco, Alex Rivas, Joseph Rueda, Jose Valdivia

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Nov 01, 2022

Al Piemonte Buick GMC responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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