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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 29

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

September 15, 2022

Dealership Rating
Employee Rating

Wonderful service agent and mechanic that diagnosed problem was above and beyond the call of duty. More

by GSAYERS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Sep 16, 2022

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 14, 2022

Dealership Rating
Employee Rating

Quickly took care of getting my car into system and even had someone drive me back to my office. Great communication as to progress of repair and pricing. More

by MWYTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Sep 16, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 02, 2022

Dealership Rating
Employee Rating

Todd in service was great. Explained everything to me in way I could understand. Work was done fast and I was able to wait. More

by smp0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Sep 06, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2022

Dealership Rating
Employee Rating

Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More

by GREGGHEINEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 01, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 08, 2022

Dealership Rating
Employee Rating

Todd is my "go to person" for service. he keeps me updated when I'm in for service. everyone is friendly, . More

by BVINJUNJOE
Recommend Dealer
Yes
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Aug 10, 2022

Al Piemonte Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and Todd and the team aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2022

Dealership Rating
Employee Rating

Easy to make appointment Service is fast. s.Service Dept is polite and explains what is needed More

by Basspro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 05, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 31, 2022

Dealership Rating
Employee Rating

The Service Department and service was good, grant the fact that one of the systems was down and I was giving a handwriting receipt. More

by MBJOHNSON1242N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Aug 03, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2022

Dealership Rating
Employee Rating

Todd Froehlich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More

by swistonandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 22, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2022

Dealership Rating
Employee Rating

Tod Frolich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More

by swistonandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 22, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 19, 2022

Dealership Rating
Employee Rating

I've been coming here for 10 years and have nothing bad to say. You guys were great as always. Thank you! More

by NOELCHAGOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Jul 21, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Noel. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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