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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 29

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

December 29, 2022

Dealership Rating
Employee Rating

Service guys are very friendly and through waiting room very clean nice touch with beverage offering More

by HDSMJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 30, 2022

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2022

Dealership Rating
Employee Rating

Excellent service advisors that are very knowledgeable of each client they serve and follow up with any issues they see. Also keep you advised as to where your car is at in the process. More

by DENNIS.ANDERSON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Dec 30, 2022

Al Piemonte Buick GMC responded

Dennis, thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 25, 2022

Dealership Rating
Employee Rating

Was quick service had coupon. Not sure if all on coupon was done. Didn't say on receipt More

by davegef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 27, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 22, 2022

Dealership Rating
Employee Rating

Claimed had internal engine problem I had it towed to local independent service shop They repaired a bed ground wire to ignition coil pack a .20 cent part Runs perfect again Very disappointed with y More

by MPHAAS
Recommend Dealer
No
Print
Dec 23, 2022

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2022

Dealership Rating
Employee Rating

Since changing names this dealership Seems to have improved customer service. I am 0 issues And have been satisfied With the Al Piemonte dealership More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Dec 21, 2022

Al Piemonte Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 16, 2022

Dealership Rating
Employee Rating

Excellent service advisor that are very knowledgeable of each client they serve and follow up with any issues they see. More

by DJBROWN1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 19, 2022

Al Piemonte Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 10, 2022

Dealership Rating
Employee Rating

Everything & everyone was great all the way from front end to back end great customer service More

by Landt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Dec 12, 2022

Al Piemonte Buick GMC responded

Landt, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Al Piemonte Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2022

Dealership Rating
Employee Rating

I was very pleased with the service and everyone was great. I will be back again. More

by antoinemckinney2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Dec 06, 2022

Al Piemonte Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 01, 2022

Dealership Rating
Employee Rating

the service manager todd is very proffestional . he keeps you informed of thestatues of your auto. as a service i would give him an a plus More

by E.CANADA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Dec 02, 2022

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 29, 2022

Dealership Rating
Employee Rating

GOOD LOCATION,GREAT SERVICE MGR IN TODD,PRICES ARE HIGH LABOR CHARGES NEED TO TELL CUSTOMERS HOW MUCH TIME WAS SPENT ON THE JOB More

by BUMBLEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 01, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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