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Todd Froehlich

Overview Reviews (511) Inventory (216)

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Todd Froehlich

Todd Froehlich | Page 29

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7

511 Reviews

Overview Reviews (511) Inventory (216)

Dealership Experience

16 yrs, 10 mos

Industry Experience

24 yrs, 5 mos

4.7

511 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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511 Reviews of Todd Froehlich

October 16, 2022

Dealership Rating

Employee Rating

Awesome as usual! Always have had a good experience at Al Piemonte Buick. Thank you. Always have had a good experience at Al Piemonte Buick. Thank you. More

by DSHORTSTORY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Oct 18, 2022 -

Al Piemonte Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 12, 2022

Dealership Rating

Employee Rating

Everyone is friendly, Todd is always helpful and nice. Never had any problems taking my car in for service Never had any problems taking my car in for service More

by xojudyxo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 14, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 30, 2022

Dealership Rating

Employee Rating

Prompt service didn’t take very long to fix and my car was vacuumed and cleaned when I got it back thank you was vacuumed and cleaned when I got it back thank you More

by MSGIGGLES3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Valdivia

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Oct 03, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2022

Dealership Rating

Employee Rating

My first time there- it was fast, great customer service, and cheap! It was very convenient! Went on my lunch hour. and cheap! It was very convenient! Went on my lunch hour. More

by XOCH0229

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 22, 2022 -

Al Piemonte Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 19, 2022

Dealership Rating

Employee Rating

Great service department - diagnosed the vehicle and serviced the vehicle right away. The communication with this department is awesome! Love doing business with them! serviced the vehicle right away. The communication with this department is awesome! Love doing business with them! More

by MARY.CARR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Valdivia

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Sep 21, 2022 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 15, 2022

Dealership Rating

Employee Rating

Wonderful service agent and mechanic that diagnosed problem was above and beyond the call of duty. problem was above and beyond the call of duty. More

by GSAYERS35

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Valdivia

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Sep 16, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 14, 2022

Dealership Rating

Employee Rating

Quickly took care of getting my car into system and even had someone drive me back to my office. Great communication as to progress of repair and pricing. had someone drive me back to my office. Great communication as to progress of repair and pricing. More

by MWYTON1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Valdivia

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Sep 16, 2022 -

Al Piemonte Buick GMC responded

September 02, 2022

Dealership Rating

Employee Rating

Todd in service was great. Explained everything to me in way I could understand. Work was done fast and I was able to wait. Explained everything to me in way I could understand. Work was done fast and I was able to wait. More

by smp0729

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Valdivia

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Sep 06, 2022 -

Al Piemonte Buick GMC responded

August 30, 2022

Dealership Rating

Employee Rating

Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More

by GREGGHEINEMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 01, 2022 -

Al Piemonte Buick GMC responded

August 08, 2022

Dealership Rating

Employee Rating

Todd is my "go to person" for service. he keeps me updated when I'm in for service. everyone is friendly, . he keeps me updated when I'm in for service. everyone is friendly, . More

by BVINJUNJOE

Verified Customer

Recommend Dealer

Yes

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Aug 10, 2022 -

Al Piemonte Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and Todd and the team aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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