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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 30

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 10 mos

Industry Experience

24 yrs, 5 mos

4.7

511 Reviews

Write a Review

511 Reviews of Todd Froehlich

August 03, 2022

Dealership Rating
Employee Rating

Easy to make appointment Service is fast. s.Service Dept is polite and explains what is needed More

by Basspro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 05, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 31, 2022

Dealership Rating
Employee Rating

The Service Department and service was good, grant the fact that one of the systems was down and I was giving a handwriting receipt. More

by MBJOHNSON1242N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 03, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2022

Dealership Rating
Employee Rating

Todd Froehlich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More

by swistonandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 22, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2022

Dealership Rating
Employee Rating

Tod Frolich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More

by swistonandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 22, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 19, 2022

Dealership Rating
Employee Rating

I've been coming here for 10 years and have nothing bad to say. You guys were great as always. Thank you! More

by NOELCHAGOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 21, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Noel. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 13, 2022

Dealership Rating
Employee Rating

The service Department was 5 stars. They were excellent in keeping me informed and didn’t try too upsell me . More

by WSURGES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 15, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 10, 2022

Dealership Rating
Employee Rating

Todd was very friendly and informative. Thank me for using the dealership. Kept me up to date on the progress More

by JRWRO242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 13, 2022

Al Piemonte Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 07, 2022

Dealership Rating
Employee Rating

Todd Froelich is very professional, and friendly person to deal with. I believe that I'm receiving straight forward information with no xxxxxxxx! More

by JMARUSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 09, 2022

Al Piemonte Buick GMC responded

Thank you for the excellent review! It is great to know that our team here at Al Piemonte Buick GMC was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2022

Dealership Rating
Employee Rating

I typically take my truck to St Charles GMC for service. I tried your dealership because it is close to work. I spent over $500.00. No coupon offered and they didn’t even wash my truck. St Charles would hav More

by Eddie
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 01, 2022

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 29, 2022

Dealership Rating
Employee Rating

The service advisor jose is very helpful, and he is also very nice and the dealership is very helpful More

by UPSCALEWHARF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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