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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 31

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

October 12, 2022

Dealership Rating
Employee Rating

Everyone is friendly, Todd is always helpful and nice. Never had any problems taking my car in for service More

by xojudyxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 14, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 30, 2022

Dealership Rating
Employee Rating

Prompt service didn’t take very long to fix and my car was vacuumed and cleaned when I got it back thank you More

by MSGIGGLES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Oct 03, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2022

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Employee Rating

My first time there- it was fast, great customer service, and cheap! It was very convenient! Went on my lunch hour. More

by XOCH0229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 22, 2022

Al Piemonte Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 19, 2022

Dealership Rating
Employee Rating

Great service department - diagnosed the vehicle and serviced the vehicle right away. The communication with this department is awesome! Love doing business with them! More

by MARY.CARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Sep 21, 2022

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 15, 2022

Dealership Rating
Employee Rating

Wonderful service agent and mechanic that diagnosed problem was above and beyond the call of duty. More

by GSAYERS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Sep 16, 2022

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 14, 2022

Dealership Rating
Employee Rating

Quickly took care of getting my car into system and even had someone drive me back to my office. Great communication as to progress of repair and pricing. More

by MWYTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Sep 16, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 02, 2022

Dealership Rating
Employee Rating

Todd in service was great. Explained everything to me in way I could understand. Work was done fast and I was able to wait. More

by smp0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Sep 06, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2022

Dealership Rating
Employee Rating

Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More

by GREGGHEINEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 01, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 08, 2022

Dealership Rating
Employee Rating

Todd is my "go to person" for service. he keeps me updated when I'm in for service. everyone is friendly, . More

by BVINJUNJOE
Recommend Dealer
Yes
Print
Aug 10, 2022

Al Piemonte Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and Todd and the team aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2022

Dealership Rating
Employee Rating

Easy to make appointment Service is fast. s.Service Dept is polite and explains what is needed More

by Basspro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Aug 05, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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