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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 32

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

511 Reviews

Write a Review

511 Reviews of Todd Froehlich

May 12, 2022

Dealership Rating
Employee Rating

the service was great. ..i was in out quick and easy...service people were friendly More

by MARCOMANCINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 16, 2022

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 10, 2022

Dealership Rating
Employee Rating

I did not have a service appointment but just came in. They were able to fit me in the same day and most accommodating More

by jalarsen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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May 12, 2022

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 04, 2022

Dealership Rating
Employee Rating

I expected to wait 2 hours for service, however it only took just over 1 hour More

by TONYCAT303
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 06, 2022

Al Piemonte Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 30, 2022

Dealership Rating
Employee Rating

Service staff is always very helpful. Todd always gets me an answer for any questions I may have. More

by FOOTMAN86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 03, 2022

Al Piemonte Buick GMC responded

Hi FOOTMAN86 and thank you for your kind words. We are very happy to hear that Todd was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 17, 2022

Dealership Rating
Employee Rating

I believe this dealership is a good place to service vehicles and to buy cars More

by PERCIVEPOLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Apr 19, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 13, 2022

Dealership Rating
Employee Rating

The service representatives are always helpful and Todd's service advice is much appreciated. Todd is one reason we always come back to the Al Piemonte dealership for our service needs. More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Apr 18, 2022

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 11, 2022

Dealership Rating
Employee Rating

Great service department. Always keeps you updated about the progress of your vehicle. Professional attitude. More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 13, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 01, 2022

Dealership Rating
Employee Rating

Took me in didn’t listening to what I was saying or what was wrong an the other man was just rude I was the only one in service at the time could have been friendly an in viting not like I was going to ha More

by ROYALPET1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Apr 01, 2022

Al Piemonte Buick GMC responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 31, 2022

Dealership Rating
Employee Rating

Very professional with clients. Have been there many of times to get work done and haven’t had any complaints thus far. Will definitely be going back. More

by MATTHEW_RIHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Apr 01, 2022

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 31, 2022

Dealership Rating
Employee Rating

Excellent service! Always a pleasure doing business with them whether it’s for service or a purchase I won’t go anywhere else More

by RENEELAVERE267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia, Nicholas

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Apr 01, 2022

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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