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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 33

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

March 14, 2022

Dealership Rating
Employee Rating

I Was 32 Minutes Late & It Didn't Matter It Didn't Take Long to be seen or serviced everything went great More

by EDWARDGOLLINS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Mar 16, 2022

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 13, 2022

Dealership Rating
Employee Rating

Service person was not very accommodating, friendly or helpful. Was not a pleasant experience. The waiting room is not accommodating, clean or inviting. No snacks, restrooms out of order, dull dinghy ar More

by omegaone94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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March 12, 2022

Dealership Rating
Employee Rating

I PURCHASED MY CAR FROM THIS LOCATION AND I ALWAYS TAKE IT HERE FOR SERVICE. THEY TAKE CARE IN PROVIDING ANSWERS AND KEEP YOU UPDATED ON THE UPCOMING SERVICES REQUIRED TO KEEP THE CAR RUNNING GOOD, More

by GEMINI6464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 14, 2022

Al Piemonte Buick GMC responded

We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2022

Dealership Rating
Employee Rating

Everyone was kind and very helpful. . Answered every question. . The waiting room was very clean and plesent More

by CHARLET2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Mar 10, 2022

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 04, 2022

Dealership Rating
Employee Rating

Always a good experience; everyone seem to be so friendly each and every thime!!! Thank you for taking good care of my car! More

by KAPRIJBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 07, 2022

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2022

Dealership Rating
Employee Rating

Great service and staff is very helpful and kind! They were quick with getting my car repaired while I waited. More

by kaylaandcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 03, 2022

Al Piemonte Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2022

Dealership Rating
Employee Rating

Always friendly, competent, fast, reliable service. Service dept. waiting area is clean, comfortable, and convenient. More

by ONEEYEDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2022

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 23, 2022

Dealership Rating
Employee Rating

Service was great. They had a same day appt for my oil change. They were quick and a great price for my service More

by jen1.focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 24, 2022

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 20, 2022

Dealership Rating
Employee Rating

Todd, service manager excellent customer service, and very courteous. I really appreciate how my car was washed after my service was completed More

by egbolillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 22, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 19, 2022

Dealership Rating
Employee Rating

Fixed quickly. Service advisor took care of problem right away. Very cordial and helpful. Will come back again. More

by FRANDZINGELESKI50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 22, 2022

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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