Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 39

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

August 15, 2021

Dealership Rating
Employee Rating

The facility is clean. I liked the doors being open to bring in the outside air. This location is close to my house. Tire rotation cost is too high. More

by fnaselva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Morton

Aug 25, 2021

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 13, 2021

Dealership Rating
Employee Rating

Very good service. Waiting area could use an upgrade. Vehicle service was completed in a timely manner and brake check was done well without an upsell proposed. More

by jimbowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Aug 18, 2021

Al Piemonte Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 12, 2021

Dealership Rating
Employee Rating

Todd has been the only guy I trust since 2008. He's never steered me wrong in keeping my daughter safe. He's also kept my 2008 Saturn running so now she can drive it! More

by ecafasso
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 16, 2021

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2021

Dealership Rating
Employee Rating

Already did this is a duplicate request. Todd was great and he saved me money with warranty coverage. This second review wants to much wordage. More

by HNS.STAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Todd was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 01, 2021

Dealership Rating
Employee Rating

Customer service was excellent fixed rear bumper without hesitation. Services preformed in excellent timing. Explained the cost with awesome breakdown of service. I love getting car serviced at dealership More

by LESLIEWILLIAMS831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Al Piemonte Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2021

Dealership Rating
Employee Rating

Good experience overall. I appreciate the customer service with my previous GMC and expect the same with my new Buick. Thank you for the positive experience. More

by JAMES.CHERF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Digital Airstrike, Joe Cardenas, Mariana Gonzales, Frank Stanghellini

Jul 21, 2021

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 27, 2021

Dealership Rating
Employee Rating

Everything went great! Work was done well, nice and friendly customer service reps! More

by SBATTIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 18, 2021

Dealership Rating
Employee Rating

Todd, my service consultant, is fantastic. He knows my vehicle and he knows me. He continues to service our suv with what for lack of a better description feels like family attention. I have never left di More

by linda.kochanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gigi Lopez, Eric Salazar

Jun 23, 2021

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 15, 2021

Dealership Rating
Employee Rating

Been comings for years, friendly, gets the job done but expensive as all get out. Loyal customer but some consideration might be nice after so many visits. More

by SALES95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

June 06, 2021

Dealership Rating
Employee Rating

The service and the Rep was excellent as always, there's no need to write a short essay. GOOD JOB, THANKS How much praise does this company need More

by QUINTELKATIE999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

...
39
...

Dealership Inventory (216 Vehicles)

used 2022 BMW X5 car, priced at $37,013
2022 BMW X5
used
Arctic Grey Metallic exterior
Automatic
All-wheel Drive
used 2023 GMC Yukon car, priced at $48,363
2023 GMC Yukon
used
Pearl Beige Metallic exterior
Automatic
Rear-wheel Drive
used 2021 Buick Encore car, priced at $18,363
2021 Buick Encore
used
Summit White exterior
Automatic
Front-wheel Drive
used 2025 Honda Pilot car, priced at $50,363
2025 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2020 GMC Sierra 3500 car, priced at $51,413
2020 GMC Sierra 3500
used
Brownstone Metallic exterior
Automatic
Four-wheel Drive
new 2026 Buick Envista car, priced at $25,739
2026 Buick Envista
new
Brilliant Red exterior
Automatic
Front-wheel Drive