Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 39

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
502 Reviews

Dealership Experience

16 yrs, 7 mos

Industry Experience

24 yrs, 2 mos

4.7

502 Reviews

Write a Review

502 Reviews of Todd Froehlich

August 01, 2021

Dealership Rating
Employee Rating

Customer service was excellent fixed rear bumper without hesitation. Services preformed in excellent timing. Explained the cost with awesome breakdown of service. I love getting car serviced at dealership More

by LESLIEWILLIAMS831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Al Piemonte Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2021

Dealership Rating
Employee Rating

Good experience overall. I appreciate the customer service with my previous GMC and expect the same with my new Buick. Thank you for the positive experience. More

by JAMES.CHERF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Digital Airstrike, Joe Cardenas, Mariana Gonzales, Frank Stanghellini

Jul 21, 2021

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 27, 2021

Dealership Rating
Employee Rating

Everything went great! Work was done well, nice and friendly customer service reps! More

by SBATTIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 18, 2021

Dealership Rating
Employee Rating

Todd, my service consultant, is fantastic. He knows my vehicle and he knows me. He continues to service our suv with what for lack of a better description feels like family attention. I have never left di More

by linda.kochanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gigi Lopez, Eric Salazar

Jun 23, 2021

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 15, 2021

Dealership Rating
Employee Rating

Been comings for years, friendly, gets the job done but expensive as all get out. Loyal customer but some consideration might be nice after so many visits. More

by SALES95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

June 06, 2021

Dealership Rating
Employee Rating

The service and the Rep was excellent as always, there's no need to write a short essay. GOOD JOB, THANKS How much praise does this company need More

by QUINTELKATIE999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 30, 2021

Dealership Rating
Employee Rating

truck problem was fixed and the maintenance team did a good job...i didn't have to wait there, they call me at home when fixed More

by DLTOMASIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: larry my go home driver

Jun 03, 2021

Al Piemonte Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 24, 2021

Dealership Rating
Employee Rating

Service was good and the work was done on time. Friendly staff. Bathroom was not working in the service waiting area. Vehicle was washed and clean when it was ready. More

by mlipsey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gigi Lopez, Eric Salazar

May 27, 2021

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Al Piemonte Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 22, 2021

Dealership Rating
Employee Rating

The service was terrible!!! We had a trailer hitch installed and all they did was order and install the bracket. My husband had to go back the next day to pick up the "hitch" part and they ordered th More

by SCHMITT5867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gigi Lopez, Eric Salazar

May 26, 2021

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

May 14, 2021

Dealership Rating
Employee Rating

The muffler repair is working beautifully but the ABS system lite came back once so far. I’m going to ride it more and see what happens. More

by YUMYUMTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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