Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 40

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

May 30, 2021

Dealership Rating
Employee Rating

truck problem was fixed and the maintenance team did a good job...i didn't have to wait there, they call me at home when fixed More

by DLTOMASIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: larry my go home driver

Jun 03, 2021

Al Piemonte Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 24, 2021

Dealership Rating
Employee Rating

Service was good and the work was done on time. Friendly staff. Bathroom was not working in the service waiting area. Vehicle was washed and clean when it was ready. More

by mlipsey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gigi Lopez, Eric Salazar

May 27, 2021

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Al Piemonte Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 22, 2021

Dealership Rating
Employee Rating

The service was terrible!!! We had a trailer hitch installed and all they did was order and install the bracket. My husband had to go back the next day to pick up the "hitch" part and they ordered th More

by SCHMITT5867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gigi Lopez, Eric Salazar

May 26, 2021

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

May 14, 2021

Dealership Rating
Employee Rating

The muffler repair is working beautifully but the ABS system lite came back once so far. I’m going to ride it more and see what happens. More

by YUMYUMTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 05, 2021

Dealership Rating
Employee Rating

You are the best and I am always satisfied with your services, thank you for your professionalism and I am very pleased that I bought my GMC from you More

by yanusz66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Al Piemonte Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 30, 2021

Dealership Rating
Employee Rating

Always great service and always reliable... Took great care of my husband when his Denali broke down the other day...thanks Todd for your help. More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cardenas, Gigi Lopez, Eric Salazar

May 05, 2021

Al Piemonte Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 30, 2021

Dealership Rating
Employee Rating

Your service department always makes us feel welcomed when greeted by Todd. He gives us a quick assessments and updates as service is being completed on our vehicle. More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 08, 2021

Dealership Rating
Employee Rating

Service rep Todd is very knowledgeable in his profession who explains the service required and keeps you informed on the progress of the maintenance required. More

by ROBERT
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 13, 2021

Al Piemonte Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 03, 2021

Dealership Rating
Employee Rating

Dustin was fantastic to deal with , very knowledgeable and friendly! Was able to get me shuttled back home and then pick me back Up to pick up my vehicle. More

by racinjason3185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin service

Apr 07, 2021

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 28, 2021

Dealership Rating
Employee Rating

Very professional group, ensured that my concerns were addressed and made the process very easy. Would recommend and will be returning for future service at this location. More

by DRIVERA1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Salazar

Mar 31, 2021

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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