Todd Froehlich | Page 42

The service was terrible!!! We had a trailer hitch installed and all they did was order and install the bracket. My husband had to go back the next day to pick up the "hitch" part and they ordered th installed and all they did was order and install the bracket. My husband had to go back the next day to pick up the "hitch" part and they ordered the wrong size!!! We told them on Tuesday that we needed the hitch on our GMC Terrain by Saturday(we bought this vehicle at Howard GMC in 2018, but now Al Piemonte owns it), well now its Saturday and have no hitch just a bracket AND then we were told we won't be charged the restocking fee for the wrong size hitch that the parts dept. ordered incorrectly!!! We plan on trading in our 2015 GMC Terrain with 72,000 miles within the next year, I'll tell you what, that purchase will NO T be taking pace at Al Piemonte GMC!!! More

by SCHMITT5867 Verified Customer Verified Customer

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The muffler repair is working beautifully but the ABS system lite came back once so far. I’m going to ride it more and see what happens. system lite came back once so far. I’m going to ride it more and see what happens. More

by YUMYUMTOO Verified Customer Verified Customer

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You are the best and I am always satisfied with your services, thank you for your professionalism and I am very pleased that I bought my GMC from you services, thank you for your professionalism and I am very pleased that I bought my GMC from you More

by yanusz66 Verified Customer Verified Customer

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Always great service and always reliable... Took great care of my husband when his Denali broke down the other day...thanks Todd for your help. care of my husband when his Denali broke down the other day...thanks Todd for your help. More

by lubamclay@yahoo.com Verified Customer Verified Customer

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Your service department always makes us feel welcomed when greeted by Todd. He gives us a quick assessments and updates as service is being completed on our vehicle. when greeted by Todd. He gives us a quick assessments and updates as service is being completed on our vehicle. More

by flococo Verified Customer Verified Customer

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Service rep Todd is very knowledgeable in his profession who explains the service required and keeps you informed on the progress of the maintenance required. who explains the service required and keeps you informed on the progress of the maintenance required. More

by ROBERT Verified Customer Verified Customer

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Dustin was fantastic to deal with , very knowledgeable and friendly! Was able to get me shuttled back home and then pick me back Up to pick up my vehicle. and friendly! Was able to get me shuttled back home and then pick me back Up to pick up my vehicle. More

by racinjason3185 Verified Customer Verified Customer

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Very professional group, ensured that my concerns were addressed and made the process very easy. Would recommend and will be returning for future service at this location. addressed and made the process very easy. Would recommend and will be returning for future service at this location. More

by DRIVERA1984 Verified Customer Verified Customer

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Good service. Friendly and courteous staff with knowledgeable service reps. Answered all my questions. Staff answered questions related to a trade in.or new purchase of newer model . knowledgeable service reps. Answered all my questions. Staff answered questions related to a trade in.or new purchase of newer model . More

by GUY2133 Verified Customer Verified Customer

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Thanks Todd. Great customer service from drop off to pick up. Been getting cars serviced here over 10 years, and it's great to still see familiar faces. up. Been getting cars serviced here over 10 years, and it's great to still see familiar faces. More

by ALWAYSCHRISTMAS Verified Customer Verified Customer

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