Todd Froehlich | Page 42

The service was prompt and explained what was needed and was not pushing to get the other services done then and there. Great service staff.. Will be back in the future. was not pushing to get the other services done then and there. Great service staff.. Will be back in the future. More

by markmesa99 Verified Customer Verified Customer

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They're ok. Not much to say. Customer service could be a whole lot better. Overall service for me would be rated as 5 on a scale from 1-10 whole lot better. Overall service for me would be rated as 5 on a scale from 1-10 More

by karlgoins Verified Customer Verified Customer

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Purchased my vehicle there brand new. Have had 99% of all service work performed there and boy have I had a lot of trouble with this vehicle. When I came in hardly No one was wearing a mask I was Appalled. B service work performed there and boy have I had a lot of trouble with this vehicle. When I came in hardly No one was wearing a mask I was Appalled. Being a Senior it made me extremely Nervous I even went Outside to finish waiting for my car I even said to Todd y’all gone Kill me as even more workers walked freely through the Service Dept as well as the Entire building. Then I had to pay $100.00 for a $2000.00 plus diagnosis that I didn’t get done I felt Totally Screwed all the way around. Jesus More

by PASSMENOT Verified Customer Verified Customer

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So this was actually my first time buying from a dealership, when I entered I was greeted by a salesman, Tony L and was glad he did. He was very nice and knowledgeable and most importantly for me He dealership, when I entered I was greeted by a salesman, Tony L and was glad he did. He was very nice and knowledgeable and most importantly for me He didn’t make me feel pressured at all. He walked the lot with me and was able to test drive a few as I needed to get into something bigger and safe for my kids and I. Tony recommended a 2017 Tahoe that they had and I loved it. He also worked with his finance team to make sure I was comfortable with my payments. Extremely happy and satisfied. Thanks Tony for making this a smooth first time experience! Ask for Tony!! More

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We purchased a 2018 GMC Yukon from Al Piemonte along with an extended warranty. We brought it in for service, and the service was fantastic. Our salesperson Dean was great, and I would highly recommend askin an extended warranty. We brought it in for service, and the service was fantastic. Our salesperson Dean was great, and I would highly recommend asking for him when visiting. Highly recommend! More

by Shelleypalexander Verified Customer Verified Customer

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Great job by Todd explaining what I needed repaired. Also helping me get to work because there was no loaner car available when they said there would be. helping me get to work because there was no loaner car available when they said there would be. More

by tsarubbi Verified Customer Verified Customer

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My Buick Enclave needed some service as I was there I went in looking for a newer vehicle preferably a GMC pickup and found what I liked with the assistance of Salesman Tony Losacco. Assisted by Joe T. went in looking for a newer vehicle preferably a GMC pickup and found what I liked with the assistance of Salesman Tony Losacco. Assisted by Joe T. More

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The service department was the best I have ever experienced. The repair was done in a timely fashion. The two gentlemen i dealt with at the service desk were very informative, honest and patient. experienced. The repair was done in a timely fashion. The two gentlemen i dealt with at the service desk were very informative, honest and patient. Sorry i do not have their names More

by MSTCHWCZ Verified Customer Verified Customer

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Concern, None of the Service advisory staff or other dealership staff members were practicing the Covid-19 CDC recommendations. Two that I observed, No One was Wearing Mask, 6' rule not observed, also n dealership staff members were practicing the Covid-19 CDC recommendations. Two that I observed, No One was Wearing Mask, 6' rule not observed, also no hand sanitizers, no plastic dividers. I was also surprised when I paid my bill that the office staff was not observing CDC recommendations. More

by paul.swiderski Verified Customer Verified Customer

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I am absolutely DISGUSTED with this service department. Everyone at this place seems to be a "manager". Can't ever get a hold of upper management... My car has been DESTROYED. They did a xxxx poor job at Everyone at this place seems to be a "manager". Can't ever get a hold of upper management... My car has been DESTROYED. They did a xxxx poor job at fixing my mold issue the first time. I HAD TO BRING IT BACK because I could still smell the mold! Turns out....THEY DIDNT REPLACE THE MOLDY CARPET ALL THE WAY THROUGH!!! Why they didnt fix it makes no sense....How they let me take my car home like this is BEYOND ME. I was 34 weeks pregnant at the time. Not like they cared. They clearly just want their money. They "fixed" it a second time....but this time they had to rip pretty much the whole front end off inside to replace the carpet that should have been done the first time....There is so many pieces broken now its INSANE. I could have done a better job putting this back together!!! My car WAS in great shape....now I have to fix things THAT WEREN'T EVEN BROKEN IN THE FIRST PLACE! THANKS FOR NOTHING!!!! DO NOT COME HERE! Go somewhere where you will get exceptional service because you're not going to get it here!!!! More

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