Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 43

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

April 30, 2021

Dealership Rating
Employee Rating

Your service department always makes us feel welcomed when greeted by Todd. He gives us a quick assessments and updates as service is being completed on our vehicle. More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 08, 2021

Dealership Rating
Employee Rating

Service rep Todd is very knowledgeable in his profession who explains the service required and keeps you informed on the progress of the maintenance required. More

by ROBERT
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 13, 2021

Al Piemonte Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 03, 2021

Dealership Rating
Employee Rating

Dustin was fantastic to deal with , very knowledgeable and friendly! Was able to get me shuttled back home and then pick me back Up to pick up my vehicle. More

by racinjason3185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin service

Apr 07, 2021

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 28, 2021

Dealership Rating
Employee Rating

Very professional group, ensured that my concerns were addressed and made the process very easy. Would recommend and will be returning for future service at this location. More

by DRIVERA1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Salazar

Mar 31, 2021

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 15, 2021

Dealership Rating
Employee Rating

Good service. Friendly and courteous staff with knowledgeable service reps. Answered all my questions. Staff answered questions related to a trade in.or new purchase of newer model . More

by GUY2133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2021

Dealership Rating
Employee Rating

Thanks Todd. Great customer service from drop off to pick up. Been getting cars serviced here over 10 years, and it's great to still see familiar faces. More

by ALWAYSCHRISTMAS
Recommend Dealer
Yes
Mar 03, 2021

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 21, 2021

Dealership Rating
Employee Rating

still havent fixed my engine light and i keep having to bring it back. just want my light to stay off, please. I like the people helping me. More

by ZARCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gigi Lopez

Mar 03, 2021

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

February 11, 2021

Dealership Rating
Employee Rating

My family and I have been a loyal customer of this dealership for over 13 years. When service was needed on our vehicles,this dealership is the only one we would consider taking our vehicles to. More

by gdante60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 07, 2021

Dealership Rating
Employee Rating

Todd was very helpful. Wait time was good. Nice to see some familiar faces. Keep up the good work. Thanks for all the services, long time customer. More

by buick owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 05, 2021

Dealership Rating
Employee Rating

Definitely not the same customer service as the old ownership. I called seven times in one day left three voicemails never got a hold of service and the operator is very rude saying well they're probab More

by Neverbuick
Customer Service
Friendliness
Recommend Dealer
No
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