Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 44

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
502 Reviews

Dealership Experience

16 yrs, 7 mos

Industry Experience

24 yrs, 2 mos

4.7

502 Reviews

Write a Review

502 Reviews of Todd Froehlich

July 14, 2020

Dealership Rating
Employee Rating

Todd and Laurie outstanding customer service I Purchased Todd and Laurie outstanding customer service I Purchased my Enclave brand new in 2011 every single time I need service they’re both helpful. Thank y More

by DJUJUMAR76
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega

July 12, 2020

Dealership Rating
Employee Rating

Poor communication Took three days to figure out the warranty and approval of the repairs.i had to keep calling on the status of the timeline and a another car to drive More

by pbrzezinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 08, 2020

Dealership Rating
Employee Rating

Easygoing staff.stand behind the work, a nice clean environment,I would recommend to friends.and as long as they are around i will continue to come here. More

by MMOORE3546
Recommend Dealer
Yes

July 05, 2020

Dealership Rating
Employee Rating

I have to give Ron credit. Though things got off on the wrong foot he has done everything in his power to make things right. I would to change that i would come back. Due to there efforts and hospitality t More

by KUHAWKFAN13
Recommend Dealer
Yes

Other Employees Tagged: Ron Brown, Jon David, Ervin Memusha, Kelley Penick

July 03, 2020

Dealership Rating
Employee Rating

Todd always provides a great experience !! He's the best !! So far all is good. Really was happy to see Todd was still there. I was afraid with the change over that Todd would be gone. More

by VROMANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 03, 2020

Dealership Rating
Employee Rating

Great Service My 2017 GMC Terrain required a considerable amount service. After reviewing the repair order, Todd Froehlich found an that the rear wiper was bad. I More

by DAMCLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 30, 2020

Dealership Rating
Employee Rating

The service is so horrible every time I come there it feels like they are doing us a favorite. It is like we are bothering them especially Todd More

by KAROLINA.GNIECKI11
Recommend Dealer
No

June 21, 2020

Dealership Rating
Employee Rating

Bought a car from Jake he’s amazing, got me a great car for an amazing price! Todd in service has been a huge help and is very organized with everything he presents to me. I will be buying and serv More

by snesti13
Recommend Dealer
Yes

Other Employees Tagged: Ron Brown, Michael Hall, Jake Smrz, Dave Webb

June 15, 2020

Dealership Rating
Employee Rating

Promised a Truck Loaner - No Truck for me Called me to sanitize my truck and explained my transmission was about to give out after getting it back with a thumbs up last time. So the lady was More

by SCTTWILEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 10, 2020

Al Piemonte Buick GMC responded

Mr. Wiley, I am sorry to hear about your experience today, we strive to take care of ALL customers - regardless if they purchase here or not! We specifically have brand new loaner trucks for customers like yourself in our fleet, however due to the national back order of many parts due to COVID 19 related shutdowns, our fleet is unusually busy! I would be happy to schedule a reservation for you specifically for a pickup truck as soon as one becomes available - or if you are OK with a non Sierra courtesy vehicle I am happy to see if we can accommodate one much sooner. Feel free to email me directly @ Michael@apbuickbuickgmc.com or call me at my direct line - 630-532-6451 and we can get this set up for you! Take Care, Michael Hall General Sales Manager Al Piemonte Buick/GMC

May 03, 2020

Dealership Rating
Employee Rating

We always Happy whit the Service and be pendiente of our appointment. Gracias hope have the same attention always . Maybe in future think on new car More

by GARZA1966
Recommend Dealer
Yes
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