Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 44

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
524 Reviews

Dealership Experience

17 yrs

Industry Experience

24 yrs, 7 mos

4.7

524 Reviews

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524 Reviews of Todd Froehlich

December 30, 2020

Dealership Rating
Employee Rating

Purchased my vehicle there brand new. Have had 99% of all service work performed there and boy have I had a lot of trouble with this vehicle. When I came in hardly No one was wearing a mask I was Appalled. B More

by PASSMENOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 30, 2020

Dealership Rating
Employee Rating

So this was actually my first time buying from a dealership, when I entered I was greeted by a salesman, Tony L and was glad he did. He was very nice and knowledgeable and most importantly for me He More

by Emiliacrodriguez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Losacco

December 28, 2020

Dealership Rating
Employee Rating

We purchased a 2018 GMC Yukon from Al Piemonte along with an extended warranty. We brought it in for service, and the service was fantastic. Our salesperson Dean was great, and I would highly recommend askin More

by Shelleypalexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Demos, Gigi Lopez, Eric Salazar

November 05, 2020

Dealership Rating
Employee Rating

Great job by Todd explaining what I needed repaired. Also helping me get to work because there was no loaner car available when they said there would be. More

by tsarubbi
Recommend Dealer
Yes
Nov 06, 2020

Al Piemonte Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Team

October 29, 2020

Dealership Rating
Employee Rating

My Buick Enclave needed some service as I was there I went in looking for a newer vehicle preferably a GMC pickup and found what I liked with the assistance of Salesman Tony Losacco. Assisted by Joe T. More

by Dale P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Losacco, Joe Tedula

October 25, 2020

Dealership Rating
Employee Rating

The service department was the best I have ever experienced. The repair was done in a timely fashion. The two gentlemen i dealt with at the service desk were very informative, honest and patient. More

by MSTCHWCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2020

Dealership Rating
Employee Rating

Concern, None of the Service advisory staff or other dealership staff members were practicing the Covid-19 CDC recommendations. Two that I observed, No One was Wearing Mask, 6' rule not observed, also n More

by paul.swiderski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Al Piemonte Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 18, 2020

Dealership Rating
Employee Rating

I am absolutely DISGUSTED with this service department. Everyone at this place seems to be a "manager". Can't ever get a hold of upper management... My car has been DESTROYED. They did a xxxx poor job at More

by Jen B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lori Devega

October 15, 2020

Dealership Rating
Employee Rating

Awesome place to visit. Friendly staff. I love coming to the dealership to see Steve Hall. Steve is the best sales rep EvER. No complaints More

by FLOWERSCM787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hall

Oct 20, 2020

Al Piemonte Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Team

October 11, 2020

Dealership Rating
Employee Rating

Good service from them all. I would recommend my friends and family to choose going to Go to Al Piemonte for cars and services I’m very pleased More

by jayebird0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gigi Lopez

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