Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 45

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

June 30, 2020

Dealership Rating
Employee Rating

The service is so horrible every time I come there it feels like they are doing us a favorite. It is like we are bothering them especially Todd More

by KAROLINA.GNIECKI11
Recommend Dealer
No

June 21, 2020

Dealership Rating
Employee Rating

Bought a car from Jake he’s amazing, got me a great car for an amazing price! Todd in service has been a huge help and is very organized with everything he presents to me. I will be buying and serv More

by snesti13
Recommend Dealer
Yes

Other Employees Tagged: Ron Brown, Michael Hall, Jake Smrz, Dave Webb

June 15, 2020

Dealership Rating
Employee Rating

Promised a Truck Loaner - No Truck for me Called me to sanitize my truck and explained my transmission was about to give out after getting it back with a thumbs up last time. So the lady was More

by SCTTWILEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 10, 2020

Al Piemonte Buick GMC responded

Mr. Wiley, I am sorry to hear about your experience today, we strive to take care of ALL customers - regardless if they purchase here or not! We specifically have brand new loaner trucks for customers like yourself in our fleet, however due to the national back order of many parts due to COVID 19 related shutdowns, our fleet is unusually busy! I would be happy to schedule a reservation for you specifically for a pickup truck as soon as one becomes available - or if you are OK with a non Sierra courtesy vehicle I am happy to see if we can accommodate one much sooner. Feel free to email me directly @ Michael@apbuickbuickgmc.com or call me at my direct line - 630-532-6451 and we can get this set up for you! Take Care, Michael Hall General Sales Manager Al Piemonte Buick/GMC

May 03, 2020

Dealership Rating
Employee Rating

We always Happy whit the Service and be pendiente of our appointment. Gracias hope have the same attention always . Maybe in future think on new car More

by GARZA1966
Recommend Dealer
Yes

April 15, 2020

Dealership Rating
Employee Rating

On my way to take my girlfriend to Rush I picked up a nail. Limped in to the service dept. with no appointment. They put my spare on and sent us on our way. NO CHARGE! Who does that? An act of kindness More

by wittrockdavid
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega, Gigi Lopez, Eric Salazar, Laurie

April 09, 2020

Dealership Rating
Employee Rating

The service department was great from beginning to end. Thank you all. I was in there and out in about two hours. I don't know the women who help me but she was on point as well as Todd also the mechanic w More

by bth000815
Recommend Dealer
Yes

April 05, 2020

Dealership Rating
Employee Rating

I Love It, Great Friendly Prompt Service..Would not take My vehicles no where else. Been dealing with Them for over 30 Years. Well Pleased!!! More

by SPECIALD37
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cayton

April 03, 2020

Dealership Rating
Employee Rating

I Never had a issue in this Buick dealer great service as always every time I bring my car In my car comes out great More

by jpasihuan88
Recommend Dealer
Yes

March 26, 2020

Dealership Rating
Employee Rating

Poor Service I got my first truck in 2015 since day one I have been bringing my truck for service to this location. I never had issues with the dealer. Since new o More

by GMCTruckOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lori Devega, Gigi Lopez

March 22, 2020

Dealership Rating
Employee Rating

I have bought five or six vehicles from your dealership in the past. The reason I keep choosing you is because of your service department. Todd is wonderful! More

by DAVENPORT22
Recommend Dealer
Yes
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