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Todd Froehlich
530 Reviews
Dealership Experience
17 yrs, 1 mo
Industry Experience
24 yrs, 8 mos
530 Reviews
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530 Reviews of Todd Froehlich
October 29, 2020
My Buick Enclave needed some service as I was there I went in looking for a newer vehicle preferably a GMC pickup and found what I liked with the assistance of Salesman Tony Losacco. Assisted by Joe T. went in looking for a newer vehicle preferably a GMC pickup and found what I liked with the assistance of Salesman Tony Losacco. Assisted by Joe T. More
by Dale P.
Other Employees Tagged: Tony Losacco, Joe Tedula
October 25, 2020
The service department was the best I have ever experienced. The repair was done in a timely fashion. The two gentlemen i dealt with at the service desk were very informative, honest and patient. experienced. The repair was done in a timely fashion. The two gentlemen i dealt with at the service desk were very informative, honest and patient. Sorry i do not have their names More
by MSTCHWCZ
Verified CustomerOctober 20, 2020
Concern, None of the Service advisory staff or other dealership staff members were practicing the Covid-19 CDC recommendations. Two that I observed, No One was Wearing Mask, 6' rule not observed, also n dealership staff members were practicing the Covid-19 CDC recommendations. Two that I observed, No One was Wearing Mask, 6' rule not observed, also no hand sanitizers, no plastic dividers. I was also surprised when I paid my bill that the office staff was not observing CDC recommendations. More
by paul.swiderski
October 18, 2020
I am absolutely DISGUSTED with this service department. Everyone at this place seems to be a "manager". Can't ever get a hold of upper management... My car has been DESTROYED. They did a xxxx poor job at Everyone at this place seems to be a "manager". Can't ever get a hold of upper management... My car has been DESTROYED. They did a xxxx poor job at fixing my mold issue the first time. I HAD TO BRING IT BACK because I could still smell the mold! Turns out....THEY DIDNT REPLACE THE MOLDY CARPET ALL THE WAY THROUGH!!! Why they didnt fix it makes no sense....How they let me take my car home like this is BEYOND ME. I was 34 weeks pregnant at the time. Not like they cared. They clearly just want their money. They "fixed" it a second time....but this time they had to rip pretty much the whole front end off inside to replace the carpet that should have been done the first time....There is so many pieces broken now its INSANE. I could have done a better job putting this back together!!! My car WAS in great shape....now I have to fix things THAT WEREN'T EVEN BROKEN IN THE FIRST PLACE! THANKS FOR NOTHING!!!! DO NOT COME HERE! Go somewhere where you will get exceptional service because you're not going to get it here!!!! More
by Jen B
Other Employees Tagged: Lori Devega
September 14, 2020
Great service, friendly customer service, waiting room always clean and comfortable, very quick service, always take the time wash the vehicle after service, never had a problem with service that was done always clean and comfortable, very quick service, always take the time wash the vehicle after service, never had a problem with service that was done. More
by CARLSONWOLFMAN
Other Employees Tagged: Lori Devega, Gigi Lopez, Eric Salazar
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