Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 48

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

February 12, 2020

Dealership Rating
Employee Rating

I think they took care of the problem with the engine said to upgrade my gas I put in a certain gas to put in the car I wish that I could’ve bought should’ve bought a larger car More

by MARTHA5726
Recommend Dealer
Yes

Other Employees Tagged: Eric Salazar

Feb 21, 2020

Al Piemonte Buick GMC responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Al Piemonte Team

February 12, 2020

Dealership Rating
Employee Rating

general check up and oil and filter changed Your service people are excellent. TODD FROEHLICH does a exceptional job and takes time to explain too me what has to be done.. Service people are qu More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2020

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Team

February 08, 2020

Dealership Rating
Employee Rating

Actual Experience Solid - Web Appt weak. The actual appointment everything worked out well but certain items requested within the web appointment schedule were missed for the second visit sin More

by jeffrey.speizman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2020

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Al Piemonte Team

February 05, 2020

Dealership Rating
Employee Rating

Warranty Woek Computer would'nt recognize my Acadia was in Park. I waited an hour and a half and the problem was fixed. My Acadia came out of their shop fixed and w More

by Botncrs Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Al Piemonte Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Al Piemonte Team

February 04, 2020

Dealership Rating

fast and professional very happy with the service and everyone that I have dealt with, the repair was quick and now everything is working like new in my used van More

by LISALOUFITZPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega, Gigi Lopez

Feb 07, 2020

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Team

February 02, 2020

Dealership Rating
Employee Rating

In and out I came in for routine oil change and was advised to add fuel injector cleaning. This seems reasonable and the visit was not greatly extended, so I fee More

by 50 year GM driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Al Piemonte Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Team

January 30, 2020

Dealership Rating
Employee Rating

Cascada Service I worked with Todd in the Service Dept. at Al Piemonte Buick GMC. He did an excellent job! I will continue to go there for my service needs. More

by RDOWIARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Al Piemonte Buick GMC responded

We are pleased to hear that you had an excellent experience with Todd and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Al Piemonte Team

January 27, 2020

Dealership Rating
Employee Rating

Piemonte dealers have supplied me with my Ford,Nissan and most recent GMC. People are helpful and the young salesman Jacob was very professional and helped me inside and outside of the vehicle. More

by asfjr361
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega, Gigi Lopez, Ervin Memusha, Eric Salazar, Giulano Scola, Jake Smrz

Feb 07, 2020

Al Piemonte Buick GMC responded

Thank you for taking the time to submit this feedback. We take pride in our friendly and prompt service and will be happy to hear that you left Al Piemonte Buick GMC satisfied. We look forward to working with you again. Sincerely, The Al Piemonte Team

January 24, 2020

Dealership Rating
Employee Rating

the best The best service team around. My car lights all started to blink, overheateing? not sure what was going GiGI calmed me down , set up a tow , loaner ca More

by Bet399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega, Gigi Lopez

Feb 07, 2020

Al Piemonte Buick GMC responded

Thank you for taking the time to submit this feedback. We take pride in our friendly and prompt service and will be happy to hear that you left Al Piemonte Buick GMC satisfied. We look forward to working with you again. Sincerely, The Al Piemonte Team

January 20, 2020

Dealership Rating
Employee Rating

Fast, friendly and knowledgeable service with a comfortable waiting area that includes free WiFi and coffee. Free ride to home or work if needed. Most work comes with a limited guaranteed More

by POPPACAS
Recommend Dealer
Yes
Feb 07, 2020

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Team

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