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Todd Froehlich
502 Reviews
Dealership Experience
16 yrs, 7 mos
Industry Experience
24 yrs, 2 mos
502 Reviews
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502 Reviews of Todd Froehlich
February 04, 2020
fast and professional very happy with the service and everyone that I have dealt with, the repair was quick and now everything is working like new in my used van very happy with the service and everyone that I have dealt with, the repair was quick and now everything is working like new in my used van More
by LISALOUFITZPATRICK
Verified CustomerOther Employees Tagged: Lori Devega, Gigi Lopez
February 02, 2020
In and out I came in for routine oil change and was advised to add fuel injector cleaning. This seems reasonable and the visit was not greatly extended, so I fee I came in for routine oil change and was advised to add fuel injector cleaning. This seems reasonable and the visit was not greatly extended, so I feel the team is on top of things. My only suggestion concerns the phone. Please consider updating it so a hands-free driver can get to the needed department by VOICE commands, not pressing a number. More
by 50 year GM driver
January 30, 2020
Cascada Service I worked with Todd in the Service Dept. at Al Piemonte Buick GMC. He did an excellent job! I will continue to go there for my service needs. I worked with Todd in the Service Dept. at Al Piemonte Buick GMC. He did an excellent job! I will continue to go there for my service needs. More
by RDOWIARZ
January 27, 2020
Piemonte dealers have supplied me with my Ford,Nissan and most recent GMC. People are helpful and the young salesman Jacob was very professional and helped me inside and outside of the vehicle. most recent GMC. People are helpful and the young salesman Jacob was very professional and helped me inside and outside of the vehicle. More
by asfjr361
Other Employees Tagged: Lori Devega, Gigi Lopez, Ervin Memusha, Eric Salazar, Giulano Scola, Jake Smrz
January 24, 2020
the best The best service team around. My car lights all started to blink, overheateing? not sure what was going GiGI calmed me down , set up a tow , loaner ca The best service team around. My car lights all started to blink, overheateing? not sure what was going GiGI calmed me down , set up a tow , loaner car. Then Todd continues the calm manner as dis Lori I was upset not knowing what was wrong The team kept me informed , plus I had the car backer sooner than expected More
by Bet399
Other Employees Tagged: Lori Devega, Gigi Lopez
January 20, 2020
Fast, friendly and knowledgeable service with a comfortable waiting area that includes free WiFi and coffee. Free ride to home or work if needed. Most work comes with a limited guaranteed comfortable waiting area that includes free WiFi and coffee. Free ride to home or work if needed. Most work comes with a limited guaranteed More
by POPPACAS
January 19, 2020
Professional Service at its Best As always, the repairs were performed in a timely manner. The highly skilled Technicians completed the the repair beyond our expectations. As we drove As always, the repairs were performed in a timely manner. The highly skilled Technicians completed the the repair beyond our expectations. As we drove home the vehicle handled as though it were brand new. Gigi treated us with the utmost professionalism and hospitality. More
by CAMELOTKV
Other Employees Tagged: Joe Cardenas, Gigi Lopez
January 16, 2020
My car was in much better when I left than when I pulled in Since the day I bought my car there at Buick GMC It has been the best experience. This really was my first car to buy to me brand new and I have nev Since the day I bought my car there at Buick GMC It has been the best experience. This really was my first car to buy to me brand new and I have never regretted it yet. I always take my car in to the dealership to get any maintenance (oil change, etc) ) and feel confident when I bring my car in to do any kind of service. I would never bring it into anywhere else for service just because i trust how my car is taken care of. This is the only real investment I have and I will always go to the dealership for all issues because I trust them and I feel i get good quality work done on my car and that they care about my car. I would recommend Piemonte Buick if someone wants to buy a car because of the service and the entiire stafff. I have no complaints about the dealership and really trust them fully. I come all the way from "Orland Oark" to your dealership but to me it is worth it with the good service I get and each and everyone working there making me feel welcome If I know of anyone who needs a car your dealership is the only one I would recommend!!! More
by MEDINA.C
January 16, 2020
Acceptablr I was surprised that I was not notified of the change of ownership. I was given the service I expect from that location Everyone was friendly. I was surprised that I was not notified of the change of ownership. I was given the service I expect from that location Everyone was friendly. More
by CCET5107
January 10, 2020
Questionable Customer Service My inital experience with the Service Center & Al Piemonte Dealership is they didn't delivery my vehicle that was in for service as promised. Call mul My inital experience with the Service Center & Al Piemonte Dealership is they didn't delivery my vehicle that was in for service as promised. Call multiple times over multiple days to check status and left messages but not response. I final got a call back on the 2nd day in the afternoon telling me the vehicle wouldn't be ready till Wed. 1/08. I told them that wasn't acceptable but they couldn't do anything. Than two hours later they called and said my vehicle was ready. The vehicle was in for a replacement battery and an oil change and to reinstall the console trim that was take apart in an attempt to get the Shifter into neutral to move the car original due to a dead battery. Need to have better instructions how to get the vehicle into neutral with a dead battery. Nothing in the Car Booklet. They need people to answer the phone and be able to follow up with the customer in a time manner. Not sure if I could recommend this Service Center. I was a customer of Howard Buick-GMC for 10+ years and never had a problem with their Service Center. My 1st experience with Al Piemonte Service Center is questionable. More
by paul.swiderski
Other Employees Tagged: Lori Devega, Eric Salazar
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