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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 5

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

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506 Reviews of Todd Froehlich

November 02, 2025

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Employee Rating

Dan buen servicio de calidad las personas que atienden son bien amables. Se ciente bien llegar a este taller o venta de carrod More

by ARTUROCUCAVASQUEZ
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Recommend Dealer
Yes
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Nov 02, 2025

Al Piemonte Buick GMC responded

¡Gracias por tu comentario, Arturo! Nos alegra saber que recibiste un buen servicio y que nuestro equipo fue amable contigo en Al Piemonte Buick GMC. Apreciamos mucho tu apoyo y te invitamos a visitarnos nuevamente. ¡Esperamos verte pronto! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 26, 2025

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Great service staff, clean waiting room with drinks and snacks, and not a long wait for the service to be completed. More

by GEMINI6464
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Recommend Dealer
Yes
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Oct 27, 2025

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 22, 2025

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Excellent service, advisor was informative and niceand will come again. Appreciate the offer aoto eash More

by RACKMASTER11
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Yes
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Oct 22, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service and found our advisor informative and friendly. At Al Piemonte Buick GMC, we strive to provide a great experience for all our customers. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 15, 2025

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AJ was awesome. When I couldn’t take his call he would text to keep me updated. Nice communication! More

by JAKYRASIMS
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Recommend Dealer
Yes
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Oct 16, 2025

Al Piemonte Buick GMC responded

Thank you, Jakyrasims! We’re thrilled to hear that AJ provided you with excellent communication during your experience at Al Piemonte Buick GMC. Keeping our customers informed is a priority, and we're glad to know you appreciated it. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 11, 2025

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Great help with the serviceman. Had lots of patience while I had to contact GM REWARDS More

by COOKY12153
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Recommend Dealer
Yes
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Oct 12, 2025

Al Piemonte Buick GMC responded

Thank you for your review! We appreciate your kind words about our serviceman's patience and support while you contacted GM REWARDS. At Al Piemonte Buick GMC, we strive to provide excellent service to our customers, and it's great to hear that you had a positive experience. Looking forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 30, 2025

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I called in due to an issue with my battery and AJ was able to get me in on the next day! The issue was resolves in less than 45 minutes. Thanks AJ and the service tean. More

by SRATZEK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ

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Sep 30, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that AJ and our service team were able to resolve your battery issue so quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 29, 2025

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My service rep is the best. We drive out of our way to visit Al Piemonte Buick GMC because we trust Todd and know he will give us an accurate review of our vehicle identifying t More

by linda.kochanski
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Yes
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Sep 29, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Linda! We're glad to hear that you trust Todd and our team at Al Piemonte Buick GMC with your vehicle's service. It means a lot to us that you drive out of your way to visit us, and we're glad to know we're keeping your vehicle running in top condition. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2025

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exselent service any time i go to se all look professional , thank you so much for everything More

by amir.brka77
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Recommend Dealer
Yes
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Sep 22, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words, Amir! We truly appreciate your positive feedback and are pleased to hear that you consistently receive excellent service at Al Piemonte Buick GMC. Our team takes great pride in providing a professional experience, and we look forward to assisting you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 21, 2025

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They found a recall on brakes for my Encore GX that Ziegler in Lincolnwood didn't even mention. I will be coming back to Al Piemonte for future needs. Thank you, thank you, thank you! More

by jess28nuno
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Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Jess! We are thrilled to hear that we could assist you with the recall on your Encore GX that others missed. Your trust in Al Piemonte Buick GMC means a lot to us, and we look forward to serving you for all your future vehicle needs. Don't hesitate to reach out if you have any questions or need assistance. Thank you once again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 10, 2025

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Employee Rating

My issue was not immediately obvious, but Todd and Rich in Service went an extra step and problem solved - under warranty. My car runs like new. Thanks guys! More

by KENMB1061
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Ken! We're thrilled to hear that Todd and Rich provided you with exceptional service and solved the issue with your car under warranty. At Al Piemonte Buick GMC, we strive to ensure our customers' vehicles run like new. We appreciate your recognition of their efforts and hope to see you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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