Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 6

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
507 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

507 Reviews

Write a Review

507 Reviews of Todd Froehlich

September 10, 2025

Dealership Rating
Employee Rating

My issue was not immediately obvious, but Todd and Rich in Service went an extra step and problem solved - under warranty. My car runs like new. Thanks guys! More

by KENMB1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 11, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Ken! We're thrilled to hear that Todd and Rich provided you with exceptional service and solved the issue with your car under warranty. At Al Piemonte Buick GMC, we strive to ensure our customers' vehicles run like new. We appreciate your recognition of their efforts and hope to see you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 31, 2025

Dealership Rating
Employee Rating

Todd Frolich is the ONLY REASON I bring my Encore into your dealership for service. More

by JOHNDAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 31, 2025

Al Piemonte Buick GMC responded

Thank you, John, for your kind words! We're thrilled to hear that you're consistently satisfied with the service for your Encore at Al Piemonte Buick GMC. Todd is truly an asset to our team, and we're glad he's been able to assist you. We look forward to seeing you and your Encore again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2025

Dealership Rating
Employee Rating

Todd listened to my needs and followed though until the service was completed. He even called the out-of-state originating dealership the vehicle was traded from to gather warranty information on the acces More

by ifoxsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 31, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Todd provided you with attentive service at Al Piemonte Buick GMC and went the extra mile to ensure your needs were met. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 23, 2025

Dealership Rating
Employee Rating

Quick to set up and appointment, oil change and all gear boxes done in an hour. More

by JOSE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 24, 2025

Al Piemonte Buick GMC responded

Thank you for your positive feedback, Jose! We're thrilled to hear that your oil change and gearbox services were completed efficiently at Al Piemonte Buick GMC. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 20, 2025

Dealership Rating
Employee Rating

I had a AWESOME experience with my advisor Todd, he kept me updated on the progress of my Vehicle and explained to me the issues with my car in the way that I could understand! That made me feel like he car More

by okeisha17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 21, 2025

Al Piemonte Buick GMC responded

Thank you so much for your kind words, Okeisha! We're thrilled to hear that you had an awesome experience with Todd at Al Piemonte Buick GMC. Providing excellent communication and customer service is our priority, and it's wonderful to know that Todd exceeded your expectations. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 18, 2025

Dealership Rating
Employee Rating

I've been bringing my car here for service since I purchased it. They are always friendly, efficient and professional. More

by marymroz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 18, 2025

Al Piemonte Buick GMC responded

Thank you so much for your kind review! We truly appreciate your loyalty to Al Piemonte Buick GMC and are glad to hear that you've had positive experiences with our friendly and professional service team. We look forward to continuing to assist you with your vehicle needs. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 22, 2025

Dealership Rating
Employee Rating

Great job nice service friendly helpful fast clean ill send friends to get work done More

by DAJUANCARTER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 22, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Our team strives to provide friendly and efficient service, and we appreciate your willingness to recommend us to friends. We look forward to assisting you and your friends in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 18, 2025

Dealership Rating
Employee Rating

This dealership is great. Had a wonderful experience. I was happy with the outcome not so happy about how much I will be paying monthly. More

by PBURRELL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 19, 2025

Al Piemonte Buick GMC responded

Thank you for the great review. We're glad to hear you had a wonderful experience at Al Piemonte Buick GMC and that you were happy with the outcome. We understand that monthly payments can be a concern. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. We appreciate your support and look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 15, 2025

Dealership Rating
Employee Rating

Once again Todd provided excellent customer service and kept me informed about the status of my car. More

by HAMILSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 15, 2025

Al Piemonte Buick GMC responded

Thank you for your feedback! We’re glad to hear that Todd provided you with excellent customer service and kept you informed about your vehicle. Your satisfaction is our priority at Al Piemonte Buick GMC. We look forward to assisting you again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 15, 2025

Dealership Rating
Employee Rating

Great service and very fast service. In and out in hours. Will definitely recommend this dealership More

by JOELOISI19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 15, 2025

Al Piemonte Buick GMC responded

Thank you for your review! We're happy you had a great and fast experience at Al Piemonte Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

1
...
5
6
7
...
51

Dealership Inventory (193 Vehicles)

new 2026 Buick Envista car, priced at $28,636
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
$28,636
View Details
used 2022 BMW X5 car, priced at $36,913
2022 BMW X5
used
Arctic Grey Metallic exterior
Automatic
All-wheel Drive
$36,913
View Details
used 2021 Buick Encore car, priced at $18,338
2021 Buick Encore
used
Summit White exterior
Automatic
Front-wheel Drive
$18,338
View Details
used 2025 Honda Pilot car, priced at $48,363
2025 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$48,363
View Details
new 2026 Buick Encore GX car, priced at $27,747
2026 Buick Encore GX
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
$27,747
View Details
used 2023 Kia Sorento car, priced at $29,413
2023 Kia Sorento
used
Glacial White Pearl exterior
Automatic
All-wheel Drive
$29,413
View Details
View All Inventory