Todd Kerns
Todd Kerns at Tri State Nissan

Todd Kerns | Page 4

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
114 Reviews
4.9

114 Reviews

Write a Review

114 Reviews of Todd Kerns

January 16, 2025

Dealership Rating
Employee Rating

Everything was on time and all set and issue was diagnosed and resolved on spot that’s awesome. Highly recommend Tri-State Nissan Winchester. More

by munazafq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Martin Arellano, Skylar Warner , Bob Pressler, Josh Stogdale

Jan 23, 2025

Tri State Nissan responded

Thank you so much for your wonderful review! We're absolutely thrilled to hear that your experience at Tri-State Nissan in Winchester was so seamless and efficient. It’s fantastic to know that the issue was diagnosed and resolved on the spot! Our team—Kevin, Todd, Martin, Bob, Josh, and Skylar—will be excited to hear your kind words. We are truly committed to providing top-notch service and exceeding expectations, and your feedback is a true reflection of that. Thank you again for recommending us, and we look forward to serving you in the future!

December 30, 2024

Dealership Rating
Employee Rating

We have bought all our cars here since 2010. We are absolutely satisfied with everyone we have had contact with. They never try to up sell us on any part. I love that they remember our names More

by KAMEELPERD1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skylar Warner

Jan 01, 2025

Tri State Nissan responded

Thank you so much for your loyalty to Tri-State Nissan since 2010! It’s truly an honor to be your go-to dealership for all your vehicle needs. We’re thrilled to hear that you’ve been absolutely satisfied with every interaction and that our team, including Todd Kerns and Skylar Warner, has provided service that stands out. Hearing that you feel recognized and appreciated every time you visit is exactly what we strive for—it’s not just about the cars; it’s about building lasting relationships with amazing customers like you. And your kind words about our honest approach mean so much to us! Your recommendation means the world to our team, and we’ll continue working hard to exceed your expectations every time. If there’s ever anything we can do for you, don’t hesitate to let us know.

December 24, 2024

Dealership Rating
Employee Rating

excellent staff, very helpful and friendly and fast service very affordable rates and services. Thank you More

by mdes45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Martin Arellano, Skylar Warner , Bob Pressler, Josh Stogdale

Jan 01, 2025

Tri State Nissan responded

Thank you for your wonderful review! We're so glad to hear that you had an excellent experience with our team at Tri-State Nissan. It’s great to know that our staff, including Kevin, Todd, Martin, Bob, Josh, and Skylar, provided you with helpful, friendly, and efficient service. We always strive to make our services both fast and affordable, and your positive feedback motivates us to keep exceeding your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!

November 15, 2024

Dealership Rating
Employee Rating

Everyone is very professional and concerned about the customer and keeping costs down. I’ll go back. More

by rwaconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Mankins

Nov 18, 2024

Tri State Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent service while being mindful of costs is important to us, and we're happy to know you felt that. We look forward to seeing you again for all your future service needs. Thanks for choosing Tri-State Nissan!

November 07, 2024

Dealership Rating
Employee Rating

Attentive, friendly, and competent staff, quick service, thorough explanation of service, really great waiting area! More

by darinjbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

Nov 08, 2024

Tri State Nissan responded

Thank you so much, Darin, for taking the time to share your experience with us at Tri-State Nissan in Winchester! We’re thrilled to hear that you enjoyed attentive, friendly, and competent service from our team. Todd Kerns and Josh Stogdale are valued members of our staff, and it's fantastic to know they made a positive impact on your visit. We’re glad our quick service, transparent pricing, and thorough explanations met your expectations. We also appreciate your comments on our waiting area – we want every part of your experience to be comfortable and enjoyable! Thank you again for your high recommendation and for choosing Tri-State Nissan for your service needs. We look forward to assisting you again in the future! Safe travels!

September 27, 2024

Dealership Rating
Employee Rating

WORK WAS COMPLETED IN A TIMELY MANNER. ASSOCIATES WERE VERY HELPFUL AND NICE TO DEAL WITH. More

by RSMILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Tri State Nissan responded

Thank you so much for your feedback! We're thrilled to hear that the work was completed in a timely manner and that our team was helpful and pleasant to work with. We always aim to provide a smooth and friendly experience for our customers, and it's great to know we delivered that for you. Thanks again for choosing Tri-State Nissan, and we look forward to assisting you in the future!

September 04, 2024

Dealership Rating
Employee Rating

Service was good, friendly and efficient! Never a problem at Tri-State. Happy customer! Recommend! More

by ricktillmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Tri State Nissan responded

Thank you, Rick, for sharing your positive experience! We’re thrilled to hear that you consistently receive good, friendly, and efficient service at Tri-State Nissan. Your satisfaction is our top priority, and we're glad to know you’re a happy customer. We appreciate your recommendation and look forward to continuing to provide you with excellent service. Thanks again, Rick!

September 04, 2024

Dealership Rating
Employee Rating

Todd was super nice and the job was done in a good time. It was kind of costly but it had to be done. More

by RAEDUNFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Tri State Nissan responded

Thank you so much for sharing your experience! We're delighted to hear that Todd took great care of you and that the job was completed in a timely manner. We understand that some repairs can be costly, but we're glad we could get it done efficiently for you. We appreciate your trust in us at Tri-State Nissan and look forward to helping you with any future needs. Thanks again for your kind words!

September 04, 2024

Dealership Rating
Employee Rating

Todd was great. He’s always courteous and shows a great attention to detail for his customers. More

by rob3391019
Recommend Dealer
Yes
Sep 04, 2024

Tri State Nissan responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Todd continues to provide you with excellent service. His attention to detail and courteous demeanor are qualities we greatly value at Tri-State Nissan. We’re lucky to have customers like you who appreciate the dedication we strive to bring to every visit. Thank you once again, and we look forward to serving you in the future!

August 29, 2024

Dealership Rating
Employee Rating

Great, quick service with a friendly service department. Will definitely be back in the future. More

by amydow1
Service Time
Recommend Dealer
Yes
Aug 29, 2024

Tri State Nissan responded

Thank you so much for your kind words and 5-star review! We're delighted to hear that you had a great experience with our service department at Tri-State Nissan. Providing quick, friendly service is always our goal, and it's wonderful to know that you'll be back in the future. We appreciate your trust and look forward to serving you again! Thanks again for choosing us!

...
4
...

Dealership Inventory (156 Vehicles)

used 2020 Nissan Rogue car, priced at $23,900
2020 Nissan Rogue
used
Caspian Blue exterior
CVT
All-wheel Drive
new 2027 Nissan Frontier car, priced at $45,616
2027 Nissan Frontier
new
Bluestone exterior
Unknown
used 2024 Nissan Pathfinder car, priced at $28,900
2024 Nissan Pathfinder
used
White exterior
Automatic
Four-wheel Drive
used 2023 Nissan Rogue car, priced at $26,400
2023 Nissan Rogue
used
White exterior
CVT
All-wheel Drive
used 2025 Nissan Sentra car, priced at $22,900
2025 Nissan Sentra
used
Aspen White exterior
CVT
Front-wheel Drive
used 2020 Nissan Pathfinder car, priced at $20,900
2020 Nissan Pathfinder
used
White exterior
CVT
Four-wheel Drive