Todd Kerns | Page 4

Tri State Nissan responded

Thank you, Rick, for sharing your positive experience! We’re thrilled to hear that you consistently receive good, friendly, and efficient service at Tri-State Nissan. Your satisfaction is our top priority, and we're glad to know you’re a happy customer. We appreciate your recommendation and look forward to continuing to provide you with excellent service. Thanks again, Rick!

Tri State Nissan responded

Thank you so much for sharing your experience! We're delighted to hear that Todd took great care of you and that the job was completed in a timely manner. We understand that some repairs can be costly, but we're glad we could get it done efficiently for you. We appreciate your trust in us at Tri-State Nissan and look forward to helping you with any future needs. Thanks again for your kind words!

Tri State Nissan responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Todd continues to provide you with excellent service. His attention to detail and courteous demeanor are qualities we greatly value at Tri-State Nissan. We’re lucky to have customers like you who appreciate the dedication we strive to bring to every visit. Thank you once again, and we look forward to serving you in the future!

Tri State Nissan responded

Thank you so much for your kind words and 5-star review! We're delighted to hear that you had a great experience with our service department at Tri-State Nissan. Providing quick, friendly service is always our goal, and it's wonderful to know that you'll be back in the future. We appreciate your trust and look forward to serving you again! Thanks again for choosing us!

Tri State Nissan responded

Thank you for your feedback. We're glad you chose Tri-State Nissan for your oil change service. We apologize for the inconvenience regarding the tire rotation. It's our goal to make each service visit as smooth and efficient as possible. We appreciate your input and will take it into consideration to improve our processes. If you need any assistance or wish to schedule a tire rotation, please don't hesitate to contact us. Thank you for your understanding, and we look forward to serving you again soon.

Tri State Nissan responded

Thank you so much for your fantastic review! We're delighted to hear that our team at Tri-State Nissan was helpful and knowledgeable, and that your service was completed as promised. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your kind words and thank you again for choosing us. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Tri State Nissan responded

Thank you, C. Phillips, for your wonderful feedback! We're thrilled to hear that Todd provided you with a friendly and efficient service experience. It’s great to know that everything you requested was completed to your satisfaction and that the service was faster than expected. We appreciate your kind words and look forward to serving you again in the future. If you have any more needs or questions, don’t hesitate to reach out. Thanks again for choosing Tri-State Nissan!

Tri State Nissan responded

Thank you for your feedback. We're delighted to hear that you had a positive experience with our service staff at Tri-State Nissan. However, we're sorry to learn about your frustration with the 3% credit card fee. We understand how unexpected fees can impact your overall experience, especially with a significant service bill. Your loyalty over the past 8 years is truly valued, and we’re genuinely sorry for any inconvenience this may have caused. We’ll be sure to pass your feedback along to our management team for review. If you have any further concerns or if there's anything else we can do to assist you, please don’t hesitate to reach out. Thank you again for bringing this to our attention, and we appreciate your continued support.

Tri State Nissan responded

Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!

Tri State Nissan responded

Thank you for your awesome review! Caring for you is our job and goal, and we're proud of it. Have an excellent day!