We are happy with the friendly fast service at Tri State
Nissan. They are always helpful when we take our cars in for service.
Nissan. They are always helpful when we take our cars in for service.
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by daluw2
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2024 -
Tri State Nissan responded
And we are happy with awesome customers like you! I think it's safe to say we're the fast food of vehicle service--speedy and efficient. We're happy to help you drive away with a smile, knowing you and your car are thriving. Have a wonderful day!
Did not call complete the service I asked for BUT they
did recommend many other services to pad the bill. Just not a good experience as per usual.
did recommend many other services to pad the bill. Just not a good experience as per usual.
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by BRAD87
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2024 -
Tri State Nissan responded
We appreciate you sharing your feedback, BRAD87. It's disappointing to hear that the service you requested wasn't completed as expected. Your experience is important to us, and we apologize for any inconvenience caused. We'll take your comments into consideration to improve our service quality and ensure better communication in the future. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out.
Tristate Nissan is awesome!
I drive over an hour to have my car serviced. It's well worth the trip because they always do their job very well!
I drive over an hour to have my car serviced. It's well worth the trip because they always do their job very well!
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by lynne25dave25
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Tri State Nissan responded
Thanks, Your dedication to Tri-State Nissan speaks volumes about the exceptional service we provide. Thank you for making the trek to ensure your car receives the best care possible. Your loyalty is truly appreciated, and we are grateful Here's to many more worry-free miles on the road ahead! 🚗https://www.dealerrater.com/dp/20953/reviews?StartDate=02%2F29%2F2024&EndDate=04%2F29%2F2024&ReviewSource=All&Filter=AllReviews&ReviewResponseStatus=NoResponseEntered&SearchTerm=#💨
I have always revered Tri State Nissanbut it's the
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the glass. This to me is an obvious action. Now I again have a distracting blob on the windshield. So either Martin did not convey what I requested or Alan choice to ignore me.
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by aqst2010
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Tri State Nissan responded
We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.
Tri state nissan help me out whin wife was in a bad
accident did not up carge on car, whin other dealers ship,s was I've got 5 car,s there always was a good experience
accident did not up carge on car, whin other dealers ship,s was I've got 5 car,s there always was a good experience
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by Mark
Other Employees Tagged:
Martin Arellano
, Mike Brown, Angel Payne, Josh Stogdale
Mar 25, 2024 -
Tri State Nissan responded
Thank you for sharing your experience with us, Mark! We're glad we could assist you during a difficult time and provide the support you needed. Our team is always here to help, and we appreciate your loyalty and trust in us. If there's anything else we can do for you, please don't hesitate to reach out.
Martin was great to work with.
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years. Excellent Brand and Excellent Dealership. We will continue to purchase our vehicles there and all service work done there.
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by chris-shimp
Verified Customer
Verified Customer
Mar 04, 2024 -
Tri State Nissan responded
Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!
Always courteous and knowledgeable, always willing to
take care of any issues. 6:00 am service appointments are very convenient for me.
take care of any issues. 6:00 am service appointments are very convenient for me.
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by GFSRICK
Verified Customer
Verified Customer
Service Price Transparency
Feb 29, 2024 -
Tri State Nissan responded
We're thrilled to hear about your positive experience with our service team! At Tri-State Nissan, we strive to provide convenient and reliable service to all our valued customers, and we're delighted that our early morning appointments work well for you. Thank you for choosing us for your automotive needs, and we look forward to continuing to exceed your expectations in the future!
I came in for inspection and was well pleased and taken
care of and serviced
care of and serviced
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by DDRAKE21
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2024 -
Tri State Nissan responded
We're delighted to hear about your positive experience with us! Providing top-notch service and care is always our priority, and we're thrilled that you were pleased with your inspection and service. Thank you for choosing Tri-State Nissan, and we look forward to serving you again in the future!
Informative, courtesy well mannered, thank you for the
good service and coupons. The early hours work perfect
good service and coupons. The early hours work perfect
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by REYNOLDS418
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2024 -
Tri State Nissan responded
We're thrilled to hear about your positive experience! Our team at Tri-State Nissan is dedicated to providing informative and courteous service, and we're delighted that our early hours and coupons have added value to your visit. Thank you for choosing us, and we look forward to serving you again in the future!
Got tow truck quickly and got us to our appointment and
back and got right to work on my vehicle
back and got right to work on my vehicle
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by davejudy
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2024 -
Tri State Nissan responded
We're delighted to have been able to assist you promptly and efficiently! At Tri-State Nissan, ensuring our customers' convenience and satisfaction is always our top priority. We're here to keep you moving smoothly on the road ahead!