Todd Kerns
Todd Kerns at Tri State Nissan

Todd Kerns | Page 9

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
108 Reviews
4.9

108 Reviews

Write a Review

108 Reviews of Todd Kerns

May 31, 2023

Dealership Rating
Employee Rating

Just like the Great customer service and work the dealership provides. Thank you for support. More

by RLINDVIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

Jun 01, 2023

Tri State Nissan responded

Wow, thank you so much for the wonderful five-star review! I'm thrilled that you had an amazing experience with our dealership, from the exceptional customer service to the outstanding work we provide. We value your support significantly, and we can't wait to continue exceeding your expectations in the future!

May 31, 2023

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Employee Rating

Quick and efficient service, always my go to for car repairs or service. Pleasant people to deal with also. More

by rcarlene98
Recommend Dealer
Yes
Jun 01, 2023

Tri State Nissan responded

Wow, thank you for the sublime five-star review! I'm so glad you found our service quick and efficient, making us your go-to choice for car repairs and service. Our team of pleasant and friendly people is dedicated to providing you with an exciting and top-notch experience every time. We appreciate your support and can't wait to continue serving you with excellence in the future!

May 28, 2023

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Employee Rating

Excellent service, customer service and the associated work. They keep me informed every step o the way. Great job vacuuming and washing in a timely manner. I have routinely worked with all o the peop More

by k.j.rooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano, Skylar Warner , Bob Pressler, Josh Stogdale

May 30, 2023

Tri State Nissan responded

Thank you for your inspiring review! We're motivated to hear that you received excellent service, both in terms of customer service and the associated work. We take pride in informing our customers throughout the process and ensuring timely completion. It's fantastic that our team goes the extra mile by providing wonderful vacuuming and washing services. We greatly appreciate your continued support and look forward to providing you with friendly and top-notch service during your future visits to Marlowe Automotive Services!

May 24, 2023

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Always great service at Tristate. Bought my last 3 cars from you. You provided great service on all 3 vehicles. More

by amybaird703
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano, Skylar Warner

May 25, 2023

Tri State Nissan responded

Wow, thank you, amybaird703, for being a loyal customer and trusting us with not just one but three of your awesome rides! We're inspired that our team consistently delivered great service to all your vehicles. We appreciate your support and look forward to serving you with even more amazing experiences in the future!

May 23, 2023

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Great customer service, friendly staff, quick service didn’t have to wait long at all More

by kina28anderson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Martin Arellano, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 25, 2023

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

May 12, 2023

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Was in and out very quickly for an oil change in a tire rotation. Thats what I like. In and out. More

by pamela_cross
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Martin Arellano, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 15, 2023

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

May 12, 2023

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thank you very good thank very much ok 15 word thank thank you very much More

by MASTERSON.PAUL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano

May 15, 2023

Tri State Nissan responded

You're welcome! We appreciate your kind words and look forward to serving you again in the future.

May 09, 2023

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Employee Rating

I love the service and how nice everyone is, I will definitely buy my next vehicle from you More

by d.dennis.06
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Martin Arellano, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 10, 2023

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

May 10, 2023

d.dennis.06 responded

I love my Nissan Rogue that I purchased from your dealership and everyone went out of their way during the purchasing process!!!!

May 05, 2023

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Employee Rating

Dealership is great but your place in Cincinnati that I mail my payment to is terrible More

by Randyjthomas911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 08, 2023

Tri State Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience with us at the dealership. Our team takes pride in providing exceptional service, and it's great to know that we met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 05, 2023

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Employee Rating

You all were very professional, and really friendly, and knowledgeable, I will always bring my Nissan to you all. Great job. Thanks 👍 More

by WOLFEDONNA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano

May 08, 2023

Tri State Nissan responded

Thank you so much for your kind words and for choosing us for your Nissan service needs! Our team takes pride in being professional, friendly, and knowledgeable, and we're thrilled to hear that we met your expectations. We appreciate your loyalty and trust in us and look forward to continuing to provide you with the outstanding service you deserve for years to come. Thanks again for the great review!

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