Todd Kroh
Todd Kroh at New Motors Ford

Todd Kroh | Page 16

Sales Professional

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

Contact Me
4.8
200 Reviews

I'm always happy to help people find their next vehicle with a no pressure, friendly, and enjoyable experience! Feel free to contact me to help with your next vehicle purchase.

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

Languages Spoken

English English

4.8

200 Reviews

Write a Review

200 Reviews of Todd Kroh

June 17, 2019

Dealership Rating
Employee Rating

Disappointed We purchased a 2010 Chevy Silverado from you. Todd was very friendly and went above and beyond to get us a good deal. However, when we drove it, the e More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dana Greenawalt

Jul 09, 2019

New Motors Ford responded

We had the vehicle ad priced in the newspaper and online for a sale price of $15,944 with it having a book value of $17,000. We then lowered the price down to $15,161. The vehicle was sold with a 50% parts & 50% labor for 30 days or 1,000 miles on internally lubed engine and transmission parts which you signed and acknowledged on 06/08/2018 before you took delivery.

Aug 06, 2019

Jackie responded

It was late on Saturday when we test drove the truck and realized the engine light was on and power windows didn’t work, by that time a lot of employees left, we were rushing to get out of there, we were co-signing for our sons first vehicle,he wanted that truck, he signed the paper work, we were told the truck was serviced completely and nothing wrong with it, no one then could explain the engine light, but it was our biggest concern, Todd told us to bring truck back on Monday to get engine light and windows checked out. My son was told when he brought it back in, you weren’t a Chevy dealership and wouldn’t fix the problem. The bottom line, just disappointed in the customer satisfaction, we just wanted you to fix the problems and make sure you were selling us a reliable and safe vehicle for our son, .that vehicle should have never left the lot with any issues. Just won’t be coming back.

May 23, 2019

Dealership Rating
Employee Rating

Great people to do business with The people here are very friendly and very easy to work with. They were all extremely helpful and went above and beyond for me. I highly recommend Bob More

by Eaustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio, Dana Greenawalt, Barb Maksin

May 22, 2019

Dealership Rating
Employee Rating

Good experience Everyone was very accomodating and friendly. The people we spoke to were very knowledgeable. Our service people did a very efficient job. The waiting More

by Lasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2019

Dealership Rating
Employee Rating

Oil change It was nice, and expensive, but it was a necessary maintenance service(5000 miles) The staff was very courteous and friendly. The waiting room was ni More

by Sminner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio

April 22, 2019

Dealership Rating
Employee Rating

New car purchase Got a decent deal on a CPO vehicle. Everything went smoothly with the delivery and financing. This is the second vehicle I've purchased from this deal More

by bernie.mackowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio, Terry Delfft

April 19, 2019

Dealership Rating
Employee Rating

Customer Todd Kroh is an asset to your company! He was beyond helpful. I’m not a fan of car shopping and he made it a positive experience. More

by Jana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio

April 17, 2019

Dealership Rating
Employee Rating

work on my f150 Fix my four wheel drive and fix doors from Freezing ,would use their service again got Parts quickly and able to use a loner vehicle More

by SAM66KEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas, Rick Greaves , Edward Cooley, Terry Delfft, Dana Greenawalt, Pat McCafferty, Nicholas Michalski, Craig Murphy, Ken Sauer

March 27, 2019

Dealership Rating

No problem Door works ok now. Recall taken care of and tires rotated. Should be able to get around for awhile with no problems. Good to go More

by TJL810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Cooley, Terry Delfft, Dana Greenawalt, Nicholas Michalski, Craig Murphy, Ken Sauer

March 27, 2019

Dealership Rating
Employee Rating

Very Happy Customer! Everyone at Ferrando Ford was amazing to me. Todd, my salesman was the best! I highly recommend asking for him. Everyone from sales to financing made More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio, Craig Murphy

February 15, 2019

Dealership Rating
Employee Rating

2006 ford crown vic Always wanted a crown Vic. I only had so much to work with. Todd did did a wonderful job working with me to get a vehicle into my price range and a ve More

by josh.kuntz94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio, Scott Wolfe

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