Todd Macon

This was the first used car I bought after finding on line. I looked at other options from other dealerships and never got the sense they knew the car or even understood my questions, and were even hidi line. I looked at other options from other dealerships and never got the sense they knew the car or even understood my questions, and were even hiding things. Then I found the car I bought from Glenbrook, and the salesman was absolutely awesome, and finance got me a better rate than my own bank! The whole experience was the best buying experience I've ever had and I'll buy another car from them soon. More

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Todd did an amazing job for us! He was so easy to work with. It was probably one of the most easiest times we’ve had purchasing a car. He made the process easy and fun. I highly rec He was so easy to work with. It was probably one of the most easiest times we’ve had purchasing a car. He made the process easy and fun. I highly recommend Todd! More

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Todd was outstanding to work with: Professional, knowledgeable, and very relational. He worked to accommodate our needs. knowledgeable, and very relational. He worked to accommodate our needs. More

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I gave him the nickname Uncle T because the entire vibe from him was that of an uncle. He called promptly after I submitted my inquiry and took the time to go over all the options they had. The Jeep I fina from him was that of an uncle. He called promptly after I submitted my inquiry and took the time to go over all the options they had. The Jeep I finally choose was identical to the one I had been dreaming over for the last few years! I didn’t even know they had it! I will be returning when we are ready to make our next purchase. More

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Tod did an absolutely fantastic job. He worked with getting a deal done in the jeep I bought and he doesn’t leaving hanging. He worked with getting a deal done in the jeep I bought and he doesn’t leaving hanging. More

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Todd is one of the good ones! I just bought my 3rd Jeep from him. He is honest, kind and filled with integrity. I could have gone anywhere to find a vehicle but I will always choo I just bought my 3rd Jeep from him. He is honest, kind and filled with integrity. I could have gone anywhere to find a vehicle but I will always choose to go to him. He made me feel like family. Thanks Todd!! More

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Mr. Todd Macon was the best to deal with. He is super friendly and extremely knowledgeable friendly and extremely knowledgeable More

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Todd Macon was very nice and knowledgeable and not pushy. I had a great experience. I had a great experience. More

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Todd was very honest easy to understand and laid everything out. I appreciated his hard work and answering all of our questions ! everything out. I appreciated his hard work and answering all of our questions ! More

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I am writing this after **months** of being ignored by your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a car that your team clearly knew had issues, and instead of addressing those concerns, Ryan has chosen to disappear behind voicemail, unanswered messages, and total silence. The lack of accountability is astounding. I have called for months. I have followed every step I was told to follow. And the result has been nothing but avoidance, excuses, and a complete refusal to do the bare minimum of customer service. At this point, it would take actual effort to communicate this poorly. This dealership made a profit off of selling me a faulty vehicle, and then your service manager decided that acknowledging the problem was optional. That level of negligence and disregard is not just unprofessional. It’s insulting. If this is how you treat customers after the sale is made, people deserve to know. The service department leadership needs a serious intervention, because right now it is operating with all the urgency, transparency, and competence of a brick wall. I will continue escalating this until someone in this organization decides that doing their job is more convenient than ignoring me. More

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