Todd Schuiteman

The lack of competence here is astonishing. I have given them dozens of opportunities and every time it leads to disappointment. They have damaged my vehicles and not said anything until I I have given them dozens of opportunities and every time it leads to disappointment. They have damaged my vehicles and not said anything until I notice it and point it out. I have the owner on video stating how unsafe my previous brand new truck was and then put me back in it two days later without fixing a thing. I will add i brought it in that same morning with my whole family in the truck and their service advisor Kens response before having the owner, Todd Schuiteman- who you will hear in the video,ride with me- "you didn't buy that truck here, there isn't anything we can do for you" I will add not for sympathy but just so you can understand how little they care about their customers this was all going on while I was receiving chemo treatments for cancer. At one of the most stressful points in my life they truly made it worse trying to get this brand new truck fixed. It was in there over a dozen times for the same issue. When went to have the vehicle lemon lawed they fought it every step of the way and continued to tell FCA the vehicle was fine. I almost forgot they tried to void the warranty on the air suspension of the truck because they said it was overloaded and the compressor burned up. Only because I refused to accept that did they actually do their job and realized the system was never charged from the factory. This truck was only a few months old at this point. They installed the steering gear wrong on my charger. The last time the charger was in there they said the main wiring harness was bad and that it was discontinued. The harness was in fact not bad and only a pig tail connector needed to be replaced and was available through FCA. Now on to my latest visit in which the drive line has a significant vibration and carrier bearing chatter. They refuse to warranty it and say there is nothing wrong even though it is very obvious that it is a problem. Even with video of the driveshaft and carrier chattering I was still told no there is nothing wrong with the vehicle. I could add 50 more stories of their failures as a dealership all the way back to 2010 when they put a motor in my 09 charger and 3 miles down the road had puked out all of the oil because they reused a parts. The dishonest nature of this business is deeply concerning. I have extended Mopar warranties on every vehicle I have owned and all of these items should be covered under that extended maxcare warranty. Please see some of the pictures and videos below of their handy work. More

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Todd, Ed, Kim, and Jay were fantastic to work with. They made the deal quick and easy They made the deal quick and easy More

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Excellent, friendly staff! I came in to look at several used trucks, Kim was excellent and listened to my needs and provided some great options. In the end the entire team (K I came in to look at several used trucks, Kim was excellent and listened to my needs and provided some great options. In the end the entire team (Kim, Rick and Todd) got me into a 2025 Ram at a great price with a lot of incentives / rebates. Overall great experience and I appreciate their integrity and customer focus. Will definitely recommend them to friends / family. More

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Rick was very helpful while we navigated through the car buying process! We went from looking at used cars to used trucks to finally purchasing a new truck. Every time we stopped he was happy to see us and buying process! We went from looking at used cars to used trucks to finally purchasing a new truck. Every time we stopped he was happy to see us and help us. During the final paperwork everyone treated us well and thanked us! Definitely would recommend visiting Deur-Speet for your next car purchase! More

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Great customer service from everyone there. Locally owned and operated, they treat you very well! Locally owned and operated, they treat you very well! More

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Service was great! Bruce and Todd were amazing. We always love going to Deur Sweet. Bruce and Todd were amazing. We always love going to Deur Sweet. More

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Great experience, very fast service easy to work with and they stand behind their vehicles 100% better than any other dealers in the area 10/10 recommend! and they stand behind their vehicles 100% better than any other dealers in the area 10/10 recommend! More

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Performed vehicle service in a very timely fashion; staff was very professional and courteous, with great communication was very professional and courteous, with great communication More

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They were very prompt and helpful. Kim was very helpful in explaining the electronics etc I driving our new van. Kim was very helpful in explaining the electronics etc I driving our new van. More

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Welcoming atmosphere. Felt very comfortable with experience. Sales person was very accommodating of my needs and/or questions. Response was very reasonable. Thanks! Felt very comfortable with experience. Sales person was very accommodating of my needs and/or questions. Response was very reasonable. Thanks! More

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