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Todd Simpson

Overview Reviews (230) Inventory (227)

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Todd Simpson

Todd Simpson | Page 12

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

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4.9

230 Reviews

Overview Reviews (230) Inventory (227)

Dealership Experience

15 yrs, 4 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English

4.9

230 Reviews

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230 Reviews of Todd Simpson

October 27, 2021

Dealership Rating

Employee Rating

Service department very accommodating. Todd is an excellent service advisor. Recently purchased a vehicle off lease and the process was efficient and relatively painless. excellent service advisor. Recently purchased a vehicle off lease and the process was efficient and relatively painless. More

by jmwskifish

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 27, 2021 -

BMW of Allentown responded

We are happy Todd has been so helpful during your service visit! Thank you for leaving the Daniels BMW team your five-star review!

October 23, 2021

Dealership Rating

Employee Rating

Efficient scheduling, Todd was outstanding, staff were clearly customer-focused & friendly. Was an excellent experience! clearly customer-focused & friendly. Was an excellent experience! More

by lmriddlesmd

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison

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Oct 26, 2021 -

BMW of Allentown responded

We're happy Todd could help make this experience worthy of a five-star rating! We look forward to seeing you at your next appointment! - Daniels BMW

October 23, 2021

Dealership Rating

Employee Rating

I brought my vehicle in for a detail and they went above and beyond to make my experience special. and beyond to make my experience special. More

by Dom H

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer

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Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review, Dom! See you next time at Daniels BMW!

October 23, 2021

Dealership Rating

Employee Rating

Friendly staff. Always fast to get you in for service are very courteous, and accommodating to my schedule. very courteous, and accommodating to my schedule. More

by Ringingdalefarm

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 25, 2021 -

BMW of Allentown responded

Thank you for your 5-stars! See you next time at Daniels BMW!

October 22, 2021

Dealership Rating

Employee Rating

Amazing service staff. Always ready to help. They always explain your repairs ahead and they try to avoid unnecessary ones. explain your repairs ahead and they try to avoid unnecessary ones. More

by Jennjean1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 25, 2021 -

BMW of Allentown responded

Thank you for these wonderful comments about our team! We're truly grateful to have you as a Daniels BMW customer and look forward to your next visit with us!

October 19, 2021

Dealership Rating

Employee Rating

I am treated like a customer with respect. My cars have always been serviced correctly, the first time. always been serviced correctly, the first time. More

by Grecian

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 20, 2021 -

BMW of Allentown responded

We appreciate the kind words and five-star rating! We are grateful to have your confidence and we look forward to seeing you at your next appointment! Thank you! - Daniels BMW

October 11, 2021

Dealership Rating

Employee Rating

Very accommodating every time. Todd is very personable and always has answers for us on any question. He is an asset to the company and always has answers for us on any question. He is an asset to the company More

by Jarerhe116

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 12, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback! Todd is indeed a fantastic asset to our team and we can't wait to share these kind comments with him. Thanks for being a Daniels BMW customer - we look forward to seeing you at your next visit!

October 05, 2021

Dealership Rating

Employee Rating

Was fast and car was clean overall great experience and sales people came over and ask how things went sales people came over and ask how things went More

by john.gehris

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Charles German

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Oct 06, 2021 -

BMW of Allentown responded

Thank you, John! We're glad the Daniels BMW team provided such excellent care to you!

September 30, 2021

Dealership Rating

Employee Rating

Todd really when a step further in helping me get on the road asap. I really appreciated the great customer service. I came in for a tire swap no appointment and still was taken cared of in a timely manner. road asap. I really appreciated the great customer service. I came in for a tire swap no appointment and still was taken cared of in a timely manner. Todd thanks again your an ASSET to the team there thank you. More

by Luis Cueto

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 30, 2021 -

BMW of Allentown responded

This is what we like to hear, Luis! We're happy that Todd and our team assisted you in a timely manner with your tire. We look forward to seeing you next time at Daniels BMW!

September 29, 2021

Dealership Rating

Employee Rating

Excellent, reliable, prompt service always for the past 5+years Friendly, courteous staff Knowledgable about my car’s needs and explains things well to customer 5+years Friendly, courteous staff Knowledgable about my car’s needs and explains things well to customer More

by apolha

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 30, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's been a pleasure having you as a customer for the past five years and we look forward to your next visit with us here at Daniels BMW!

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