Todd Simpson
Todd Simpson at BMW of Allentown

Todd Simpson | Page 13

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
230 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

15 yrs, 4 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

230 Reviews

Write a Review

230 Reviews of Todd Simpson

September 15, 2021

Dealership Rating
Employee Rating

Excellent service and friendly staff I took my Mini for Excellent service and friendly staff I took my Mini for service and I got updated on the phone every step. Free car wash is a bonus. Thank you More

by Szekiu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , John Benninger, Ryan Mertz, Austin Schlemmer

Sep 16, 2021

BMW of Allentown responded

We're so happy you felt connected to our service team during your car's appointment! Thank you so much for leaving the Daniels BMW team your five-star review! We'll see you next time!

September 09, 2021

Dealership Rating
Employee Rating

Great service friendly knowledgeable clean Atmosphere respectful Prices are decent More

by jacona33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

BMW of Allentown responded

Thank you for the great review of Daniels BMW! We appreciate your feedback and hope to see you again next time!

August 28, 2021

Dealership Rating
Employee Rating

I have been doing business with this dealership for many years and have bought and had seven cars service there a Emily’s very happy thank you More

by Carlullmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

BMW of Allentown responded

Thank you for your loyal business! It's always a pleasure having you visit us here at Daniels BMW and we look forward to seeing you again next time. Take care!

August 25, 2021

Dealership Rating
Employee Rating

Daniels BMW has always treated me well, from the time I purchased the car through all of the servicing that I have had done in their shop. I highly recommend them! More

by DDQMommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're truly grateful for all of your support and look forward to seeing you at your next visit!

August 23, 2021

Dealership Rating
Employee Rating

Todd answered my questions and was wonderful to work with. The service was fast and also perfect. I highly recommend Daniels BMW for service & sales. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

BMW of Allentown responded

Thank you for your kind review! We appreciate you recommending the Daniels BMW team and hope to see you again next time!

August 15, 2021

Dealership Rating
Employee Rating

Service is always impeccable. Service managers are friendly and extremely knowledgeable. This is the only dealership I trust with my vehicles. I have purchased 2 mini’s and a X5 from this dealership a More

by Farierac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison , Ryan Mertz, Austin Schlemmer

Aug 16, 2021

BMW of Allentown responded

Thank you for choosing Daniels BMW for all of your automotive needs! We appreciate your 5-stars and look forward to seeing you next time!

August 12, 2021

Dealership Rating
Employee Rating

The servicing of my car yesterday was excellent! Good communication from Todd. When picking up my car there was a minor problem locating the invoice and key. More

by 1990 BMW iX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Conway

Aug 12, 2021

BMW of Allentown responded

We are thrilled to hear that your time working with Todd was great! If there's anything more that Daniels BMW can do for you, please don't hesitate to reach out!

August 09, 2021

Dealership Rating
Employee Rating

Amazing service and customer care. Todd was great and very nice More

by lorrainearocho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

BMW of Allentown responded

Thank you for taking the time to share your feedback with us! We're glad you enjoyed working with Todd and the team here at Daniels BMW and we hope to see you again in the future. Take care!

August 04, 2021

Dealership Rating
Employee Rating

The employees make the dealership. Todd Simpson is ALWAYS professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely More

by rkratz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

BMW of Allentown responded

Thank you for your honest feedback! We are glad to hear Todd makes your service visits easier and hope to see you again for your next appointment!

August 03, 2021

Dealership Rating
Employee Rating

Todd was prompt ,knowledgeable and gave me precise diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service. More

by M.Saleh
Customer Service
Recommend Dealer
Yes
Aug 04, 2021

BMW of Allentown responded

Thank you for taking the time to leave us your great review! We're happy Todd could help you have a five-star experience and ensure your vehicle got taken care of at Daniels BMW! We will see you at your next appointment!

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