Todd Simpson
Todd Simpson at BMW of Allentown

Todd Simpson | Page 13

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Contact Me
4.8
243 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

15 yrs, 10 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

4.8

243 Reviews

Write a Review

243 Reviews of Todd Simpson

November 02, 2021

Dealership Rating
Employee Rating

Great service in timely manner and they do little things (clean interior of car, wash car, replace wiper blades) to make it special. More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

BMW of Allentown responded

Thank you for the excellent feedback! We appreciate your support and look forward to your next visit with us here at Daniels BMW!

October 29, 2021

Dealership Rating
Employee Rating

Very professional. Very organized. Todd was very gracious. Waiting time was minimal. Good service overall. More

by Tanya 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

BMW of Allentown responded

Thanks for the positive feedback, Tanya! It was a pleasure having you visit us here at Daniels BMW and we hope to see you again next time!

Oct 29, 2021

Tanya 27 responded

Dealership is top notch.

October 27, 2021

Dealership Rating
Employee Rating

Excellent customer service! Ethan is the man!! Always service with a smile!! Great dealership 5***** More

by Jfolsom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison , Jane Billig

Oct 28, 2021

BMW of Allentown responded

Thank you for your 5-stars! -Daniels BMW Team

October 27, 2021

Dealership Rating
Employee Rating

Service department very accommodating. Todd is an excellent service advisor. Recently purchased a vehicle off lease and the process was efficient and relatively painless. More

by jmwskifish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

BMW of Allentown responded

We are happy Todd has been so helpful during your service visit! Thank you for leaving the Daniels BMW team your five-star review!

October 23, 2021

Dealership Rating
Employee Rating

Efficient scheduling, Todd was outstanding, staff were clearly customer-focused & friendly. Was an excellent experience! More

by lmriddlesmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Oct 26, 2021

BMW of Allentown responded

We're happy Todd could help make this experience worthy of a five-star rating! We look forward to seeing you at your next appointment! - Daniels BMW

October 23, 2021

Dealership Rating
Employee Rating

I brought my vehicle in for a detail and they went above and beyond to make my experience special. More

by Dom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer

Oct 25, 2021

BMW of Allentown responded

Thank you for your review, Dom! See you next time at Daniels BMW!

October 23, 2021

Dealership Rating
Employee Rating

Friendly staff. Always fast to get you in for service are very courteous, and accommodating to my schedule. More

by Ringingdalefarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

BMW of Allentown responded

Thank you for your 5-stars! See you next time at Daniels BMW!

October 22, 2021

Dealership Rating
Employee Rating

Amazing service staff. Always ready to help. They always explain your repairs ahead and they try to avoid unnecessary ones. More

by Jennjean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

BMW of Allentown responded

Thank you for these wonderful comments about our team! We're truly grateful to have you as a Daniels BMW customer and look forward to your next visit with us!

October 19, 2021

Dealership Rating
Employee Rating

I am treated like a customer with respect. My cars have always been serviced correctly, the first time. More

by Grecian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

BMW of Allentown responded

We appreciate the kind words and five-star rating! We are grateful to have your confidence and we look forward to seeing you at your next appointment! Thank you! - Daniels BMW

October 11, 2021

Dealership Rating
Employee Rating

Very accommodating every time. Todd is very personable and always has answers for us on any question. He is an asset to the company More

by Jarerhe116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

BMW of Allentown responded

Thank you for the wonderful feedback! Todd is indeed a fantastic asset to our team and we can't wait to share these kind comments with him. Thanks for being a Daniels BMW customer - we look forward to seeing you at your next visit!

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