Todd Simpson | Page 18

Todd's the best Starting with my 2012 BMW 128 i and two other cars purchased through other dealerships Todd Simpson has been nothing but helpful, cheerful and underst Starting with my 2012 BMW 128 i and two other cars purchased through other dealerships Todd Simpson has been nothing but helpful, cheerful and understanding in all my dealings with him for the past six years. He is very professional yet willing to joke around when I come in with mys many questions and requests. He is careful to consider my frugal budget when it comes to repairs and recommendations. He never tries to shame me into buying recommended BMW products like other dealerships have in the past. He offers suggestions but never uses high pressure. He makes certain everything is done to my satisfaction and checks to make sure I understand. More

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Todd is fantastic Todd is such a pleasure. Coming in to get my BMW serviced is a pleasure. He makes what should feel like a chore feel more like a quick chat with a fri Todd is such a pleasure. Coming in to get my BMW serviced is a pleasure. He makes what should feel like a chore feel more like a quick chat with a friend. Every time I come in he is friendly and efficient. I am in and out within 10 minuets and he always exceeds my expectations. He is quite an asset. thanks so much Todd! More

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Excellent sales professionals Great dealership. Integrity spotless building and service. Process was seem less and on time. Service on previous car was done on time correctly and a Great dealership. Integrity spotless building and service. Process was seem less and on time. Service on previous car was done on time correctly and as promised. Can’t say anymore on how well this dealership performs. More

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X3 2018 I was invited to a special event and I thought I would look at some of the new models. I was given a sales, David Simoes Client Advisor and we dis I was invited to a special event and I thought I would look at some of the new models. I was given a sales, David Simoes Client Advisor and we discussed my thoughts on what I wanted. After that discussion we agreed that we would take some test drives. I was shown an X3 2018. I liked the ride and the handling of the new X3. I asked for a price on this vehicle and after getting the price decided to take the offer. More

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Always a Great Experience I have to say that I love these guys...so much so that I've purchased 3 BMWs in the last 3 years from them. Clint is such a great guy to work with. I have to say that I love these guys...so much so that I've purchased 3 BMWs in the last 3 years from them. Clint is such a great guy to work with. There's never any pressure to buy anything. He's knowledgeable and he does everything! He's the BMW Genius, asst. finance dude, asst sales mgr dude and pretty much everything. It's nice not having to go from office to office to sign paperwork. Plus it just feels much more classy of an atmosphere here compared to other dealers I've dealt with. My only regret is that I'll be moving in a year so I'll have to find a new dealer in Tampa. Nothing but good things to say about the sales and service guys here. You can't go wrong at Daniels BMW! More

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The worst experience I ever had !!!! I blew a radiator hose 5 min from dealership on my way to philly for a trade show. I realize i did not have a scheduled appointment . I asked if they I blew a radiator hose 5 min from dealership on my way to philly for a trade show. I realize i did not have a scheduled appointment . I asked if they could fit me in quick they said no problem. It's only a radiator hose that I could of done myself in a half hr. They had the hose in stock and took the car in right away. Needless to say that was the beginning of a 7 Hr. wait and a 565.00 dollar bill. The hose cost me 36.00 at advanced auto, they charged me 104.00,it took there " BMW certified mechanic 7 Hrs. to change a hose i could have done in 30 min. in my driveway. I missed the whole trade show and got xxxxx on the cost of the job. Job cost estimator said it should be between 350.00 to $400.00 total. If that mechanic worked for me that would of been his last day on the job. My normal mechanic. said he would of charged me 150.00 to do the exact same job. He told me I should of called him he would of drove to Allentown and fixed it in a parking lot within an hr. of him arriving I would of been on my way. I must thank Daniels BMW for the F_ _ _ ing I got. Its one I will never forget. More

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Exemplary Performance!!! As an owner of two BMWs, I value the importance of having trusted and reliable service. Without question, Todd Simpson and Daniel's BMW always delive As an owner of two BMWs, I value the importance of having trusted and reliable service. Without question, Todd Simpson and Daniel's BMW always deliver!! Todd takes pride in the level of customer service he delivers and can always be counted on to offer sound advice with a friendly and pleasant attitude. More

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Service Appointment to Sale Went in for routine service on my 335i xDrive and while waiting for it, I took a look at some different cars. While looking, I found a nice CPO 535i x Went in for routine service on my 335i xDrive and while waiting for it, I took a look at some different cars. While looking, I found a nice CPO 535i xDrive. David and I worked out a great deal so a service appointment turned into a sale. David was great to work with and was totally no pressure. He was knowledgeable about the car and everything BMW has to offer. When my schedule could not allow for delivery to take advantage of an incentive, David and Rick went out of their way to provide same day delivery. Todd and his team from service took great care of my 335 and got the 535 ready in no time. Overall great experience and look forward to continuing to work with this dealer. More

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Very professional My visit to BMW was well appreciated for the repair that was scheduled for my BMW X5 30i 2009 the only problem was I have a problem with my sos malfun My visit to BMW was well appreciated for the repair that was scheduled for my BMW X5 30i 2009 the only problem was I have a problem with my sos malfunction which turns my radio off at start up it was tested by BMW but couldn't give me any estimate of the cost to repair the problem which is very concerning to me being that I am on a fixed disability pension. More

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Service team Todd Simpson is always available for questions. Patient, kind , caring and honest we enjoy his attention to detail. We would recommend Daniels to any Todd Simpson is always available for questions. Patient, kind , caring and honest we enjoy his attention to detail. We would recommend Daniels to any buyer from Scranton to the Poconos to Reading!! We live an hr from Allentown so Todd makes sure our loaner car is provided and even recommends where to eat breakfast. May God bless him. Hes the best! More

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