Todd Simpson
Todd Simpson at BMW of Allentown

Todd Simpson | Page 17

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
230 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

15 yrs, 4 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

230 Reviews

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230 Reviews of Todd Simpson

December 01, 2020

Dealership Rating
Employee Rating

Always good service and respectful helpful employees. Feel very confident I can count on them for quality work. Best dealership I have ever worked with. More

by Grannycindy42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

BMW of Allentown responded

Thank you for your great review! It is validating to our team that we are providing our customers with this level of service! See you next time!

November 30, 2020

Dealership Rating
Employee Rating

The service was amazing. I have used other BMW locations before but was never treated as well. Todd and the entire team went over and above to service my BMW and get me on the road quickly. I also appreciat More

by HM116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

BMW of Allentown responded

Thank you for taking the time to share your experience with our service department! We're so glad to hear that Todd & the team took great care of you & your vehicle, and we look forward to your next visit here at Daniels BMW!

November 30, 2020

Dealership Rating
Employee Rating

Todd and the staff at Daniels BMW are great. Always available to help me with any of my car needs. I bought my car at another BMW dealership and needed a quick repair and he got me in immediately to co More

by cseland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

BMW of Allentown responded

Thank you for trusting Daniels BMW with your automotive needs! We're grateful for your support and look forward to your next visit!

August 27, 2020

Dealership Rating
Employee Rating

Bought my 1st (2005) and 7th (2020) BMW at Daniels BMW and it feels great to be home again. Chris Dait and Joe Grazer sincerely put their best forward to earn my business. I've had a lasting 15 year relat More

by Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Joe Grazer , Ashley Alderfer, Jane Billig, Chris Dait, Dominic Hernandez

Aug 27, 2020

BMW of Allentown responded

Thank you for your honest feedback, Moses! We're so happy to hear that Chris and all of our staff had an impact on your last trip to Daniels BMW! We appreciate your business!

July 17, 2020

Dealership Rating
Employee Rating

Ashley was a pleasure to deal with. I purchased my first BMW during the COVID pandemic. Needless to say the process was not traditional. I was worried that I had placed a deposit without actually having had More

by Susan Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Alderfer

Jul 20, 2020

BMW of Allentown responded

Thank you for trusting Ashley at Daniels BMW, Susan! We appreciate your business, and look forward to your first service appointment! Enjoy your new ride!

February 21, 2020

Dealership Rating
Employee Rating

Big Thanks to Todd Simpson They truly know the meaning of customer Service Oriented , the entire Staff are very professional. But Todd went out of his way to help this Family wi More

by Flordeliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2020

Dealership Rating
Employee Rating

Above and beyond service from Todd Todd has been my service rep for years and always provides fantastic service. In my recent annual servicing visit he played a role with me purchasing More

by sfediaczko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2020

Dealership Rating
Employee Rating

The service that was provide was very good, and dependable and provided some helpful information. I would recommend this dealership to everyone I know that is looking. More

by PerlaPR
Recommend Dealer
Yes

Other Employees Tagged: John Evans

December 29, 2019

Dealership Rating
Employee Rating

Todd has been my service consultant for years. He has always been courteous and makes me feel that providing me good service was important to him. More

by LJS
Recommend Dealer
Yes

December 26, 2019

Dealership Rating
Employee Rating

Good dealership. My SA Todd is professional, understands my service needs and is easy to work with. We service two cars with Todd and will continue. More

by Bvanlieu
Recommend Dealer
Yes
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