Todd Skidmore
Todd Skidmore at Acura Columbus
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Todd Skidmore | Page 39

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
395 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

cust. service

5.0

395 Reviews

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395 Reviews of Todd Skidmore

February 28, 2016

Dealership Rating

overpriced I had a 2012 Honda Odyssely EX which was serviced at Roush Honda. They charged me $75.95 for a A1 service which is the same as yours service that y More

by DANSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 15, 2016

Acura Columbus responded

When you had your RDX serviced with us, a B1 service was performed, not an A1. We called Roush and they quoted a charge of $168 for a B1. Our price is exactly the same with Roush on an A1. We do our best to remain up-to-date with our pricing and to remain competitive or beat Honda pricing. I hope this answers your question. I am sorry for any confusion. If you ever have a question with anything we work on, please feel free to call our Service Manager, Larry Jones, directly at 614-763-2104. We take these reviews very seriously and I hope you feel that I have cleared up the misunderstanding. Lastly, we'd be happy to work on your Odyssey also if you'd like! Thanks, John Connelly Owner/Acura Columbus

February 28, 2016

Dealership Rating
Employee Rating

Oil change I was at Accura service recently and received very good service. Friendly and quick service. Did not have to wait very long and everything was explain More

by PREMASHANKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 29, 2016

Acura Columbus responded

Friendly and quick is great! Thank you so much for being our customer. Thanks, John Connelly Owner, Acura Columbus

February 17, 2016

Dealership Rating
Employee Rating

Friendly, Fast Service My first visit to Acura Columbus service was a good one, and left a great impression. People were professional, friendly and the took care of every de More

by MMRAMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2016

Acura Columbus responded

Thank you! Our service team takes great pride in making the process as fast and easy as possible. Please don't hesitate to let us know if you have any additional questions, we are here to help. Jay Barger Operations Manager

Feb 18, 2016

Acura Columbus responded

Fantastic! Thanks for giving us a try. We are very glad to have you as our customer. - John Connelly Owner/Acura Columbus

February 15, 2016

Dealership Rating
Employee Rating

Great experience with Service Team The Service Team at Acura Columbus was very professional and efficient. Mr. Todd Skidmore took the time to explain to me the service needs of my Acur More

by BYOUNG50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2016

Acura Columbus responded

We try to work on communicating better every day. So nice to read that Todd was able to help you. Thanks for being our customer! - John Connelly Owner/Acura Columbus

January 28, 2016

Dealership Rating

Fixed My Door Handle for Free I was in Canada a few weeks ago and my drivers' side door handle would not pull open the door event though it was unlocked :-( On my drive back to Ohi More

by tommasomauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2016

Acura Columbus responded

Happy we could help! Very nice of you to take the time to share your experience. Thanks for your patience with the parts delay. Jay Barger Operations Manager

Jan 29, 2016

Acura Columbus responded

Thank you very much! I am very happy that we could help. - John Connelly Owner/Acura Columbus

January 26, 2016

Dealership Rating
Employee Rating

Check a low air tire A little disappointed. All staff were very accommodating and nice and facilities are fine. Since I have hazard warranty I had the tire looked at and a More

by LCOHEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2016

Acura Columbus responded

Sorry for the delay. I hate that we wasted your time. Nothing worse than losing time! I appreciate the feedback and we will work hard to improve. I hope you have a great weekend. - John Connelly Owner/Acura Columbus

January 25, 2016

Dealership Rating

Excellent service on a battery replacement My battery died and a driver was sent to jump the vehicle. I went to the service center where the battery was checked and replaced quickly. The serv More

by EILEEN.PILCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2016

Acura Columbus responded

Great! Glad we were able to get that taken care of for you. We are always happy to help. Thanks for your kind words and sharing your experience with our service team. Jay Barger Operations Manager

Jan 25, 2016

Acura Columbus responded

Eileen- Thank you so much! I am sorry that your battery died, but glad we could help. I am proud of Todd and our Service Department. - John Connelly Owner/Acura Columbus

January 22, 2016

Dealership Rating
Employee Rating

Professional, honest & friendly This is only my second service visit at Acura Columbus. I was once again extremely impressed with the professionalism, honesty and friendly atmosph More

by Doug Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Jan 22, 2016

Acura Columbus responded

Mr. Brown, Thank you very much! So proud about your comments on honesty and friendliness. Definitely make us feel good. Have a great weekend. - John Connelly Owner/Acura Columbus

January 09, 2016

Dealership Rating

Great service from start to finish I was treated so well by everyone, from the valets to the service techs to the cashier. Service providers were accurate in their time frames and excel More

by 07acuraTL
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Bob Meyer

Jan 11, 2016

Acura Columbus responded

Great! Thank you for sharing your experience. Jay Barger Operations Manager

January 08, 2016

Dealership Rating
Employee Rating

Very profession and timely service The dealership service people were very professional and performed as expected. I was here from out of town but was treated the same as any other cust More

by SOLDBYROBERTMANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2016

Acura Columbus responded

Thank you! We love when our out of town guests return for service. You are welcome anytime! Jay Barger Operations Manager

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