Todd Skidmore | Page 39

Clean , polite, professional No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys t No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys to giving them back, it was a pleasant experience More

by GROTHAUS0 Verified Customer Verified Customer

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Normal service, plus a TSB I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car for me. They ensured the parts were available, performed the service, and had me back in my car the same day. Very professional, very friendly, and the job done right. Very satisfied. More

by DANIEL.WEILAND Verified Customer Verified Customer

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best service ever I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Th I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Thank you so much! More

by Stacie8505 Verified Customer Verified Customer

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Fast and efficient Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I h Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I have had in a long time! More

by joyceduncan Verified Customer Verified Customer

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Excellent Service Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the histor Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the history of my car and the needed work to be performed. He then mentioned the recommended work to be performed with the next service. I trust Todd and the staff to do excellent work and trust their advice. There is no need to take my car any other place. More

by kmmccafferty Verified Customer Verified Customer

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Friendly & fast! Great first service for my certified used MDX (bought from same dealer). Everyone was very friendly, took time to explain process, several comfortable Great first service for my certified used MDX (bought from same dealer). Everyone was very friendly, took time to explain process, several comfortable areas to work while I waited and I was in and out in under an hour. Not only that but they washed my car too! More

by kkassis1 Verified Customer Verified Customer

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First class service on emergency maintenance need At the end of a 31 day cross country trip and back when a maintenance light went on indicating the need for service on my 2016 Acura MDX. I was over At the end of a 31 day cross country trip and back when a maintenance light went on indicating the need for service on my 2016 Acura MDX. I was over 3 hours from the dealership as the normal business hours were coming to an end, but I was able to contact Todd Skidmore the Service Manager to explain my dilemma of needing to get on the early morning maintenance schedule so I could manage to make it back in time for an important business meeting in Harrisburg PA. Todd told me to get in early in the AM and he would ensure the maintenance work could be completed so I could get back on the road no later than mid-morning. Everything worked out well, the service team was exceptionally professional and customer service oriented. They did quality work without gouging me on my emergent need. Wish I lived in Columbus full time to get this type of hands on service. More

by jimdelorenz68 Verified Customer Verified Customer

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Above and beyond my expectations for a car dealership From the moment I stepped foot on this dealership lot I have never been more impressed. They have surpassed every expectation from my car buying exper From the moment I stepped foot on this dealership lot I have never been more impressed. They have surpassed every expectation from my car buying experience to the personal service I have received. The service department is courteous and knowledgeable. I highly recommend buying your car here and having it serviced here. You will not find better people anywhere. More

by betterdays_4e Verified Customer Verified Customer

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Professional Service Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwil Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwill" consideration, to completing the repair, keeping me posted on status, to following-up after pick-up. Truly an impressive effort!! Thank you!!! More

by TETYLER01 Verified Customer Verified Customer

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Excellent! I had an issue come up with my Acura last minute they were able to fit me in right away and got me in a loaner. The service department here is one of I had an issue come up with my Acura last minute they were able to fit me in right away and got me in a loaner. The service department here is one of the best I have been to. I will continue to come back. More

by YUKON-112 Verified Customer Verified Customer

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