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Tom Bennett
Tom Bennett at Lexus of Wayzata
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Tom Bennett

Service Consultant

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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5.0
140 Reviews
5.0

140 Reviews

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140 Reviews of Tom Bennett

April 18, 2025

Dealership Rating
Employee Rating

Standard service oil change and tire rotation was fast as promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. More

by jake.fridgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2025

Dealership Rating
Employee Rating

As always, quality work was performed. The waiting area is nice with good beverages and snacks. More

by the7bears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Celeste Harris

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Apr 16, 2025

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2025

Dealership Rating
Employee Rating

Nate was our sales person and he was great. NATE WAS GREAT! Wyatt explained all the electronics in the vehicle, and stated we could follow up if needed. The entire experience was wonderful! L More

by Carrie Monti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson, Matthew Meyer , Nate Rudeen and Wyatt

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Mar 23, 2025

Lexus of Wayzata responded

Thank you Carrie!! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

February 21, 2025

Dealership Rating
Employee Rating

I appreciate the thorough service to ensure the service life of our vehicle. Even better, the service was easy to arrange and accommodated my schedule. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Lexus of Wayzata responded

Hi Jim, we're glad to hear that everything was completed to your satisfaction, Jim! Please let us know if there is ever anything else we can assist you with.

December 27, 2024

Dealership Rating
Employee Rating

Excellent service as always! Appreciate the updates and communication during the service visit. Thanks again! More

by williamrichards2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon

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Dec 29, 2024

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Dealership Rating
Employee Rating

Phenomenal service as always! Tom Bennett and his team always provides timely and great service. More

by markfsteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 25, 2024

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Dealership Rating
Employee Rating

Service was very definitely not up to my past experiences with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. More

by Larson Insurance Services Inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Celeste Harris

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Dec 23, 2024

Lexus of Wayzata responded

Hi Larson, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (952) 476-6111 so we may identify ways to improve your experience.

December 20, 2024

Dealership Rating
Employee Rating

They are always extremely professional, on time, and courteous. The best dealership I have ever worked with. More

by Jennifers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Celeste Harris

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Dec 22, 2024

Lexus of Wayzata responded

Jennifers, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Dealership Rating
Employee Rating

Very helpful and friendly. The best part is my car gets a good cleaning before being returned to me. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Lexus of Wayzata responded

Hi Danny, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2024

Dealership Rating
Employee Rating

Very professional and courteous staff. . very meticulous service department which I appreciate greatly. Thank you very much. More

by Beasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Celeste Harris

Report | Print
Dec 14, 2024

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Please don't hesitate to reach out if there's anything additional we can do for you.

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