Tom Berges | Page 19

My interaction with salesman Thomas Berges and the team at Ferman could not have been better. Everything was as advertised. They were helpful with the trade. The Genius, Leah, did an excellent job of orien at Ferman could not have been better. Everything was as advertised. They were helpful with the trade. The Genius, Leah, did an excellent job of orienting us to the electronics, and the paperwork went smoothly. More

by dorban1 Verified Customer Verified Customer

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Excellent dealership, Tom Berges was my client advisor and knocked it out of the park. Super responsive and friendly and kept me updated along the build process. The tech that helped setup my new car was and knocked it out of the park. Super responsive and friendly and kept me updated along the build process. The tech that helped setup my new car was very friendly and fun to talk to, everyone made me feel comfortable during the buying process. Most finance departments in the area are pushy but Ferman BMW’s finance department did a great job of presenting me my options and helping me to figure out what the best option was for ME. Ferman BMW earned a lifetime customer. More

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Purchasing my vehicle at Ferman with Tom Berges was the best experience. He was great to work with and goes the extra mile for his clients. best experience. He was great to work with and goes the extra mile for his clients. More

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Great all around buying experience. Tom was great to work with. A true German car guy! Tom was great to work with. A true German car guy! More

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Tom Berges blindly took my call and fulfilled my request for a certain car I wanted. He was so transparent and went way above and beyond to make sure everything went smoothly. When I had a difficult time tr for a certain car I wanted. He was so transparent and went way above and beyond to make sure everything went smoothly. When I had a difficult time trying to get an auto transportation carrier to pick up my car I informed him I was flying in to pick up the car the next morning he said I will meet you at the airport. Not only did he pick me up at the airport it was his day off. Rockstar status he is. When I mentioned to him I felt bad he came in on his day off he commented He is all about the customer experience. Yes I drove the car home 1800 miles kept thinking what an amazing experience I had purchasing the car. More

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Purchasing our vehicle from Ferman was the greatest of experiences from the beginning stage to the very end. Their knowledge and professionalism stands out. We will definitely buy again! Thanks again to e experiences from the beginning stage to the very end. Their knowledge and professionalism stands out. We will definitely buy again! Thanks again to everyone, and a special thanks to Tom Berges!! More

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Perfect New Car Purchase! Tom made the purchase experience great from the ordering, trade in and delivery of our new car. He communicated updates and did everything he could Tom made the purchase experience great from the ordering, trade in and delivery of our new car. He communicated updates and did everything he could to make sure we got the car we wanted for a very fair deal. It's always nice when the purchase experience matches the car and in this case, both are great! Would definitely call Tom again the next time we are ready to by another BMW. More

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Very accommodating, friendly and responsive. I would recommend them without hesitation to any interested buyer. Doug on technical explanation was outstanding. I would recommend them without hesitation to any interested buyer. Doug on technical explanation was outstanding. More

by terrywschaefer Verified Customer Verified Customer

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Tom has been very helpful with providing information, the ordering and delivery process and courteous and generous with his time. I encountered a logistic problem for pick up and he immediately offered to pi ordering and delivery process and courteous and generous with his time. I encountered a logistic problem for pick up and he immediately offered to pick me up knowing we live on Anna Maria Island. Tom and Doug were both comprehensive with their explanations laced with humor. I feel fortunate that Tom answered my original call and will recommend him and the dealership without hesitation. This was our first BMW purchase follow 3 Mini purchases from your company, all with satisfaction. Terry & Vicky Schaefer More

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Thomas Berges did a great job of making the sale. He listened to my needs and made it happen and got the support of his Manager to seal the deal. He listened to my needs and made it happen and got the support of his Manager to seal the deal. More

by galen.rogers Verified Customer Verified Customer

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