Tom Capps | Page 2

one word "GREATTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT" I'VE BEEN COMING TO YOUR DEALERSHIP FOR A LONG TIME BECAUSE OF THE PEOPLE THAT WORK HERE A "GREATTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT" I'VE BEEN COMING TO YOUR DEALERSHIP FOR A LONG TIME BECAUSE OF THE PEOPLE THAT WORK HERE AND HAVE BEEN VERY SATISFIED FOR A LONG TIME. More

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It was just a oil change what could go wrong hopefully do not to have to have any service work that would be nice i’ve been nicer they wash it do not to have to have any service work that would be nice i’ve been nicer they wash it More

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The staff at this dealership are always friendly yet professional. The service department makes sure that all my issues are addressed and corrected. Best ever. professional. The service department makes sure that all my issues are addressed and corrected. Best ever. More

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I purchased many SUV from Heritage and the professionalism and care they take to make their customers happy with the purchase is above and beyond. Tom Capps is one of the reasons i am a Herita professionalism and care they take to make their customers happy with the purchase is above and beyond. Tom Capps is one of the reasons i am a Heritage customer, he is always looking out for his customers. Thank you again for great customer experience. More

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very professional all my services were handled in a timely manner. was given a loaner to use because work was going to take awhile. that was very convenient. timely manner. was given a loaner to use because work was going to take awhile. that was very convenient. More

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So delighted to have purchased my new car from Heritage in Lombard, IL. Bill Heussner, Annette & entire staff, thank you for your outstanding customer service!!! in Lombard, IL. Bill Heussner, Annette & entire staff, thank you for your outstanding customer service!!! More

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bought my car from tommy capps he and Daren are the best people to business with no problems everything went smoothly my wife loves her new XT5 people to business with no problems everything went smoothly my wife loves her new XT5 More

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It’s the best Cadillac dealership anywhere around us. Excellent customer relations and excellent service. We have been to other places and even those in Wisconsin and Heritage is the best. Excellent customer relations and excellent service. We have been to other places and even those in Wisconsin and Heritage is the best. More

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Fantastic dealership and first class service! Every person we interacted with from staff to management was genuine, courteous, and kind. We had a great experience working with Fran Scepanovich! She wen person we interacted with from staff to management was genuine, courteous, and kind. We had a great experience working with Fran Scepanovich! She went out of her way to accommodate our needs for the test drive. She was truthful and knowledgable. She helped us get all the info we needed to make a decision but didn’t push us in one direction or another. In the end we didn’t buy a car from Herritage but we will be sure to come back here in the future. More

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Very gratifying. This the second car I purchased from Heritage and both times dealt with Tommie Caps. Both occasions he was courteous, friendly and knowledgeable. He This the second car I purchased from Heritage and both times dealt with Tommie Caps. Both occasions he was courteous, friendly and knowledgeable. He is my salesman for life. More

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