135 Reviews
Write a Review135 Reviews of Tom Clancy
April 20, 2017
Purchasing a Used Car at Naperville Toyota I worked with an exceptional and very knowledgeable sales representative, Tom Clancy, who was sensitive to my search for just the right car at the rig I worked with an exceptional and very knowledgeable sales representative, Tom Clancy, who was sensitive to my search for just the right car at the right price. He showed patience and willingness to make the deal that I could live with along with his manager. They went out of their way to get the car prepped and ready to go. I wouldn't hesitate to return to Naperville Toyota the next time I'm looking at cars. Easy to talk with and he took the time to famairize me with the features of the car after I purchased it. More
April 17, 2017
Automobile purchase We recently purchased a vehicle at Toyota of Naperville. We received excellent customer service from Tom Clancy. We were in & out in a couple of hours We recently purchased a vehicle at Toyota of Naperville. We received excellent customer service from Tom Clancy. We were in & out in a couple of hours. Received quick financing without going through multiple banks. Overall service was excellent. More
March 06, 2017
Great job Everyone we met or dealt with seemed genuine and happy to help. Tom did a great job and answered all of my questions, he really knows his stuff. Everyone we met or dealt with seemed genuine and happy to help. Tom did a great job and answered all of my questions, he really knows his stuff. More
February 26, 2017
Good first experience It was my first time buying a new car and Tom was really helpful in making it a pleasant experience. He answered any questions I had and didn't push m It was my first time buying a new car and Tom was really helpful in making it a pleasant experience. He answered any questions I had and didn't push me to make any decisions I didn't feel like doing. More
February 09, 2017
Best dealer I've been to. I've purchased 3 new cars from them and every time the experience is painless and I get a great deal. Great cars, great sales process and great servic I've purchased 3 new cars from them and every time the experience is painless and I get a great deal. Great cars, great sales process and great service after the sale. More
Other Employees Tagged: Harvey Nyien , A.J. Reilly, Derek Mason
January 30, 2017
top notch staff i see why this dealership is so highly rated. it's the people...car shopping can be a dreadful experience, but not here. from day one, meeting pete i see why this dealership is so highly rated. it's the people...car shopping can be a dreadful experience, but not here. from day one, meeting pete and tom and then ultimately deciding on a highlander, time well spent. tom was very thorough and has a great sense of humor and it's not pete's fault that toyota doesn't have mugs! thanx again for the hat. dwight was very informative and accommodating and eren was very pleasant to work with. finance stuff...ugh - but since my wife was buying the car andi was simply window dressing, the two of them got along well...so, good experience and i would come deal again- thank you. More
Other Employees Tagged: Eren Gonzalez, Peter Murray, Dwight Nash
December 23, 2016
The best car purchasing experience ever Tom Clancy worked with us on the purchasing of a 2017 Camry. He was so pleasant, patient, and not a bit pushy. He took time to explain all of our ques Tom Clancy worked with us on the purchasing of a 2017 Camry. He was so pleasant, patient, and not a bit pushy. He took time to explain all of our questions and concerns. My wife and I were surprised to see how nice and easy buying a car this dealership made. Not only Tom but other staffs were nice and friendly. Highly recommended Tom Clancy . Make sure you ask for Tom Clancy. 5 stars. More
December 07, 2016
ALWAYS A GREAT EXPERIENCE! I have had the great fortune of working with Tom Clancy on not just one, but two leases in the past two years! Tom took the time to explain every ste I have had the great fortune of working with Tom Clancy on not just one, but two leases in the past two years! Tom took the time to explain every step of the leasing process in detail! He is extremely knowledgeable about the cars and was very helpful in selecting the best deal for me both times! I was so pleased with the whole process that I came back when my lease was up and did it all over again! Having Toyota Care is a wonderful bonus and the Toyota of Naperville service department is excellent. I also felt in good hands with Eren Gonzolez, who handled the financial part of the transaction. More
Other Employees Tagged: Eren Gonzalez
November 27, 2016
Professional Customer Service Walking into the dealership I had in mind what I wanted to buy. Tom Clancy was professional and very amiable. Great customer service! I would recommen Walking into the dealership I had in mind what I wanted to buy. Tom Clancy was professional and very amiable. Great customer service! I would recommend family and friends to visit Toyota of Naperville. More
November 24, 2016
Great experience working with Tom Clancy Working with Tom Clancy was a great experience. He was a very polite and easy to work with. I started my search back in the summer and did not purch Working with Tom Clancy was a great experience. He was a very polite and easy to work with. I started my search back in the summer and did not purchase until fall. During the entire time Tom did not pressure me just made sure I had everything I needed to make an informed decision. I would highly recommend Tom and Toyota of Naperville. More

