Tom Cola | Page 27
Sales & Leasing Consultant
Mercedes-Benz of Edison - A Ray Catena Dealership
910 U.S. 1
Edison, NJ 08817
My only objective is to make all my customers feel special throughout their entire ownership experience. They are purchasing or leasing the best automobile in the world and they will be treated with the best service in the world. They are the most important person to me, and I am thankful to be able to help them get their very own Mercedes Benz. I will be with them for the entire ownership experience. I will handle all their service and maintenance needs. I will be the one who arranges the appointments and sets up the loaner car whenever they may need it. I am there for them from the moment we meet, for anything they may need relating to their Mercedes Benz, and I am grateful for it.
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Write a Review727 Reviews of Tom Cola
October 18, 2021
What a pleasant experience.As a professional sales What a pleasant experience. As a professional sales person and owner of my own sales organization, I have always used the stereotype of a Car Sales What a pleasant experience. As a professional sales person and owner of my own sales organization, I have always used the stereotype of a Car Salesmen as the complete opposite of how I run my organization pertaining to my customers. When I first met with Tom, I sensed he was different and my opinion of Tom was confirmed on Saturday when I picked up my 2018 GLE 350 4Matic. Tom was sincere, knowledgeable and represented Ray Catena Mercedes Benz well as a true professional. In my business, I tell my customers that I can be reached 24/7 and Tom used the same exact line, a message that you are there for your customer and ready to help in any way. I am glad that we met and I look forward to working with him in the years to come. More
October 18, 2021
Tom is a true professional he took the time to sit with me and explain all the functions of my c63s. He has called me numerous times to check in and see if I need anything. During these times it is very ra me and explain all the functions of my c63s. He has called me numerous times to check in and see if I need anything. During these times it is very rare you find someone that appreciates people and actually likes what they do and with Tom it shows! Thank you again for making the last 2 car buying experiences I have had with you painless and educational. More
October 17, 2021
Couple days ago got my new 2022 GLE that I've ordered several month ago. Well, nothing to say except that it was flawless and effortless process from the very beginning of the order process, to the fina several month ago. Well, nothing to say except that it was flawless and effortless process from the very beginning of the order process, to the final paperwork. Also, have to say dedicated "thank you" to my sales manager, Tom Cola. He guided me through all the process very professionally, fast and effective. Overall - great purchase experience Thank you, Tom More
October 15, 2021
We have purchased GLS450 vehicle through Tom Cola. He was friendly and professional about understanding our requirements, only suggested and recommended those suits to our family needs even though he has c friendly and professional about understanding our requirements, only suggested and recommended those suits to our family needs even though he has complete knowledge and confident that the team behind him will support, it was very helpful for us to make decision quick. He's always stayed in contact and has been available every time we have called him with questions before and after our purchase. It was truly an awesome experience and family enjoyed the journey ! More
October 11, 2021
Tom Cola was great to work with. Not pushy, but very helpful. Ordered the car we wanted and pick up was a breeze. Thanks for making it all happen without stress. helpful. Ordered the car we wanted and pick up was a breeze. Thanks for making it all happen without stress. More
September 24, 2021
My Husband and I have worked with Tom Cola for several years, he truly understands his customers. He provides superb customer service. Thank you Tom Cola for the commendable service. years, he truly understands his customers. He provides superb customer service. Thank you Tom Cola for the commendable service. More
September 23, 2021
Besides being knowledgeable .. Tom is very honest.. and this is a very big deal for me. I purchased my first car with Tom, and it was a very smooth and pleasant transaction. He goes above and beyond to as this is a very big deal for me. I purchased my first car with Tom, and it was a very smooth and pleasant transaction. He goes above and beyond to assist you. The staff is also very warm and friendly.. Thank you Tom...for the excellent customer service .,. More