Tom Deering | Page 13

Wonderful Customer Service!! Saw the car online and when I called to let them know I was on my way to look at the car, they put a sold sticker in the window and when I asked if it Saw the car online and when I called to let them know I was on my way to look at the car, they put a sold sticker in the window and when I asked if it was Sold, my sales gal smiled and said it’s yours!! That meant a lot to me. In the past when my mom was looking for a preowned vehicle we would let the dealer know we were on our way and when we got there, the car was sold! My experience at Capistrano Mazda was excellent! Great customer service!! Great connection with our sales gal!! More

by rlsfit1 Verified Customer Verified Customer

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Leasing Mazda 3 hatchback Farouz made the whole process a pleasure. She was knowledgeable at answering questions and went to find the answer if she did not know. She was friend Farouz made the whole process a pleasure. She was knowledgeable at answering questions and went to find the answer if she did not know. She was friendly and fun but also left us space to discuss together. More

by Champagne Jane Verified Customer Verified Customer

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Fantastic buying experience! The owner of Capistrano Mazda, Mr Brandon, was very respectful and understanding. He ensured a fair and reasonable deal and the experience was quick The owner of Capistrano Mazda, Mr Brandon, was very respectful and understanding. He ensured a fair and reasonable deal and the experience was quick and enjoyable! I already referred a friend. Thank you! More

by Raceway Verified Customer Verified Customer

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CX-5 purchase Leased a CX-5 from Rick Katz today. Rick was knowledgeable and friendly. He made the process fun and easy. We will definitely recommend to our friends Leased a CX-5 from Rick Katz today. Rick was knowledgeable and friendly. He made the process fun and easy. We will definitely recommend to our friends to buy their next cars at this dealership. We will be back as well. More

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Very good Friendly, easy to talk to, no hassle in bargaining price. Capistrano Mazda is a small dealership, but they are much better than the bigger ones out th Friendly, easy to talk to, no hassle in bargaining price. Capistrano Mazda is a small dealership, but they are much better than the bigger ones out there. More

by redket86 Verified Customer Verified Customer

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Enjoyed the buying experience Whitney, the Sales Associate, was friendly, professional and had the vehicle I was interested in ready to go. Great listening skills! She made the buy Whitney, the Sales Associate, was friendly, professional and had the vehicle I was interested in ready to go. Great listening skills! She made the buying process easy. Same could be said for the Manager and Finance Manager; both friendly and efficient. The dealership (Building) was well lit, open and welcomed one into the showroom. Had a certain pizzazz. I felt very comfortable inside the Building. The desk area (paperwork) was "friendly", nonthreatening ...I was able to actually relax while getting through the forms. While not at all looking forward to buying a car ...I would say this was a great experience; quite different from the first few dealerships I visited that week. More

by Tom Verified Customer Verified Customer

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I had a great experience at Capistrano Mazda I found the car I wanted online and reached out to the sales team. Rick Katz was quick to respond and set up a time to meet. He went above and beyond I found the car I wanted online and reached out to the sales team. Rick Katz was quick to respond and set up a time to meet. He went above and beyond and sent me a personalized video of the exterior and interior of the car. When I showed up to test drive the vehicle he had the car washed and ready out front. Took the test drive and he answered all of my questions. The purchasing experience was great. When I was going over the financials with Chris he answered all my questions and made me feel confident in the decisions I was making. Recently I did experience a hiccup with my CPO vehicle but the folks over at Capistrano Mazda were there to ease my mind and offer me some assistance. I would definitely recommend this dealership to friends and family. The customer service is the best I have received. More

by chescalarussa Verified Customer Verified Customer

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Great experience! Every person I came I was in contact with while during this process was very friendly and professional! I think I got a great care for a great value! Every person I came I was in contact with while during this process was very friendly and professional! I think I got a great care for a great value! Forouz was sure to make sure I knew of and felt comfortable with every feature of my new car before sending me home with it! More

by Mads9 Verified Customer Verified Customer

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Good service Mazda San Juan Capistrano employees make sure that they attend to their clients needs. They are easy to talk to and listen to your concerns regarding Mazda San Juan Capistrano employees make sure that they attend to their clients needs. They are easy to talk to and listen to your concerns regarding your car. More

by alevet143 Verified Customer Verified Customer

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new car lease Professional, no pressure, friendly and knowledge people. Would recommend to anyone interested in buying a new car. Can't comment on service yet but t Professional, no pressure, friendly and knowledge people. Would recommend to anyone interested in buying a new car. Can't comment on service yet but the service manage has already reached out to me. More

by cosmo Verified Customer Verified Customer

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