Tom Dexter
Tom Dexter at McDonald GMC Cadillac

Tom Dexter | Page 14

New Car Sales Manager

McDonald GMC Cadillac

5155 State Street
Saginaw, MI 48603

Contact Me
4.9
446 Reviews

Industry Experience

41 yrs, 5 mos

4.9

446 Reviews

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446 Reviews of Tom Dexter

December 29, 2021

Dealership Rating
Employee Rating

My experience was great with my dealer and I love my car will refer someone else More

by johnivorylove
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Coombs, Melissa Krauss, Owen Vankuiken , Steve Johnson, Shane Robinson

Jan 03, 2022

McDonald GMC Cadillac responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. Please feel free to contact us if you have any questions! Best, The McDonald GMC Cadillac Team

December 28, 2021

Dealership Rating
Employee Rating

This was a Christmas Present for my dad and it almost didn’t happen due to the chip shortage. Shortly before Christmas I got a text stating the Cadillac CT5 came in. Next hurdle was getting making the 3 More

by jeffreythomas00
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Vankuiken

Dec 30, 2021

McDonald GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best, The McDonald GMC Cadillac Team

December 16, 2021

Dealership Rating
Employee Rating

Courteous, professional and thorough. Henry was very helpful and kind to my wife. The atmosphere there is second to none. More

by Suzette
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Bujold, Heather

Dec 17, 2021

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, The McDonald GMC Cadillac Team

December 11, 2021

Dealership Rating
Employee Rating

Our ordered vehicle took 4 months to arrive- frustrating for everyone for sure. However, Owen did an excellent job keeping us informed all along the way. He was courteous, encouraging, and informative at ev More

by Mcgillisl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Vankuiken

Dec 14, 2021

McDonald GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best, The McDonald GMC Cadillac Team

December 04, 2021

Dealership Rating
Employee Rating

Great people. Very friendly. Worked hard to get me a great deal. I would not hesitate to go back to get another vehicle. Owen, Tom and Heather were awesome! More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Vankuiken , Heather 5 stars!

Dec 07, 2021

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

November 10, 2021

Dealership Rating
Employee Rating

Braydon was awesome to work with. Got me in the truck I wanted at the right price. More

by Jonnysmith8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Braydon Kinney

Nov 12, 2021

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The McDonald GMC Cadillac Team

November 09, 2021

Dealership Rating
Employee Rating

This is the best dealership I have ever bought a vehicle from. They were so patient, understanding and accommodating to my questions and concerns. They make you feel like family! Tom Dexter, the sales Mgr w More

by JUSTBCUZACCENTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Vankuiken , Heather Cooper

Nov 10, 2021

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

November 02, 2021

Dealership Rating
Employee Rating

Owen did a great job. McDonald GMC is a great place to do business with… More

by Rod
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Vankuiken

Nov 04, 2021

McDonald GMC Cadillac responded

We appreciate the kind words, Rod. We look forward to seeing you again in the future! Best, The McDonald GMC Cadillac Team

November 01, 2021

Dealership Rating
Employee Rating

Perfect vehicle purchase experience! Owen, Tom and Heather were great. The car was spotless when delivered. More

by Jreitz52
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Vankuiken , Shane Robinson

Nov 03, 2021

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

October 19, 2021

Dealership Rating
Employee Rating

I called the dealership at 2:00 in the afternoon and by 7:00 that evening I was pulling away in my new truck. They helped create a deal that worked with our budget and gave me top dollar for my trade-in. More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Thurston

Oct 20, 2021

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

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