Tom Fountain
Tom Fountain at Walls Ford
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Tom Fountain | Page 4

BDC Manager

Walls Ford

2 Merrill St
Salisbury, MA 01952

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37 Reviews

I have been assisting Automotive Customers achieve their New and Pre-Owned vehicle Wants and Needs for over 30 years! I specialize in listening to the customer Wants and Needs and providing results for their search ! I continually Strive to make every customer's visit Fast, Fun , And Friendly ! I can't Help you if I can't Meet you to Listen to your Needs ! Please allow me the Opportunity to assist you with Yours? Ask for Tom Fountain when you arrive !

Dealership Experience

11 yrs, 3 mos

Industry Experience

37 yrs, 2 mos

Specialties & Trainings

" Legends and Leaders ", Ford Exclusive Ambassadors Award ! 2013, 2014,2015 and2016 Achiever of the Empoyee Excellence Level 3 Awards.

15 Ford Cetifications

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37 Reviews

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37 Reviews of Tom Fountain

September 30, 2017

Dealership Rating
Employee Rating

Great experience I highly recommend Wall Ford. Three years ago I leased a f-150 and just yesterday I turned it in for a 2017 f-150. Both experiences were great. My sal More

by Redsox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2017

Walls Ford responded

Thank you for sharing your feedback! We couldn't be happier that you've had a couple of great experiences with Tom. We are so lucky to have him on the Wall's Ford team. We hope you are enjoying your new Ford F150. Please come back and visit anytime!

September 26, 2017

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Employee Rating

Amazing Experience All Around I don't even know the right words to say to express how amazing this dealership is. Tom Fountain went above and beyond to find me the vehicle that i w More

by Randafreem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Steven Freeman , Luis Guzman

Sep 26, 2017

Walls Ford responded

Thank you so much for sharing your experience at Wall's Ford with Tom and Steven. Our team is dedicated to providing you, and everyone who visits, the best service there is to offer. We want every visit to be a 5 star experience. Glad to hear yours was, and so happy you love your new Ford Explorer!

September 14, 2017

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Employee Rating

Tom Fountain Tom gave me very pleasant experience purchasing a 2017 Ford Focus at walls. I had a large deposit of cash that was 10s and 20s. It took us both awhil More

by Dkoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2017

Walls Ford responded

Thank you for your review. We couldn't be happier that Tom provided you with such a pleasant experience. We are so lucky to have him on the Wall's Ford team! I will be sharing your feedback with everyone here - I'm sure they will be thrilled to hear it!

August 30, 2017

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Employee Rating

Ford Buys a Ford Tom Fountain my salesman was great to work with..All the figures on the window sticker were ''transparent'' He didn't fudge any of the numbers when i More

by James T. Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2017

Walls Ford responded

Thank you for sharing your experience with at Wall's Ford. Our goal is to have completely satisfied customers and it sounds like we almost achieved that with you. I'm sorry to hear the your overall experience was not a complete 5 star one, and I would like to discuss that with you further. Please feel free to email me at juliew@wallsford.com or call 978-462-6658 and ask for Julie. It's so nice to hear that Tom helped to make your experience a positive one. Congratulations on your new Ford Focus!

August 29, 2017

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Employee Rating

Great experience From start to finish, Wall's Ford did an excellent job helping me buy my new Ford Fusion Sport. Tom did a great job of bringing me into the dealership More

by Jimlmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Baletsa

Aug 30, 2017

Walls Ford responded

Thank you for writing about the experience you had at Wall's Ford. It's great to hear that Tom and Adam were able to provide you with the excellent experience we strive to give to all our customers. We look forward to working with you again. Congratulations on your new Ford Fusion!

August 26, 2017

Dealership Rating
Employee Rating

Quick and Easy In today's internet age, persistency is required. Tom was very informative with what vehicle he thought might fit my requirements. Had all the informa More

by Hatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2017

Walls Ford responded

Thank you for your review, and thank you for choosing Wall's Ford. My name is Julie Wall, and our goal is 100% customer satisfaction. What could we have done to make your visit a 5 star experience? Please feel free to contact me at juliew@wallsford.com or at (978) 462-6658. We wish you many happy miles in your new vehicle!

July 25, 2017

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Employee Rating

Great experience! Thomas Fountain was my primary contact at Wall's Ford from day one. He was always very responsive and knowledgeable. When I bought my car, a couple of More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2017

Walls Ford responded

Thank you so much for your review. We are very sorry that everything did not go as smoothly as we like it to. I'm glad Tom took such good care, and kept you informed of what was happening. You're right, he is a true asset. Thank you again, and welcome to the family! =)

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