Tom Guckenberger | Page 3

Great sales experience, great people We bought a new Camry over the weekend. It was the easiest experience I've ever had buying a new car. The sales staff was great, Terry was easy to w We bought a new Camry over the weekend. It was the easiest experience I've ever had buying a new car. The sales staff was great, Terry was easy to work with, and the finance team was great too. I highly recommend Cedar Rapids Toyota. More

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Thank you, Phil! Many thanks to Phil Wieneke for his help in getting us into a 2016 Highlander. This is our third or fourth Highlander (I've lost track), and we thin Many thanks to Phil Wieneke for his help in getting us into a 2016 Highlander. This is our third or fourth Highlander (I've lost track), and we think this is the best one yet! We appreciate his help, as well as the help of Tom Guckenberger to make it happen. Now if I can figure out all the bells and whistles, we'll be in great shape! Thanks, again, guys! More

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Another great buying experience We purchased our 3rd Toyota from Cedar Rapids Toyota and could not be happier with the service and attention to our needs. Customer service at its bes We purchased our 3rd Toyota from Cedar Rapids Toyota and could not be happier with the service and attention to our needs. Customer service at its best. We recommend CR Toyota to our family and friends for any new or certified used vehicles. Not to mention the continued great sevice extended after the sale. Great people that make us feel like we are working with our friends! Thank you Cedar Rapids Toyota. More

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Thoroughly pleased I had my highlander in service to repair an issue that made my vehicle undrivable. Everyone in sales and service was friendly, considerate, and profes I had my highlander in service to repair an issue that made my vehicle undrivable. Everyone in sales and service was friendly, considerate, and professional. Despite having an incredibly busy department, they made me feel like my needs were of great importance. They repaired my vehicle in a short time, and properly. A special thanks Doug in service, as well as John Nus, Tom Guchenberger, and Paul Speral in sales. You should be proud of the job you do and of your dealership. More

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Randy the Rags service I've had my Toyota for 17 years. I have only taken it to you the dealer. I have only had one bad experience in all these years and that was a long tim I've had my Toyota for 17 years. I have only taken it to you the dealer. I have only had one bad experience in all these years and that was a long time ago. You fixed the problem right away. I've had other cars and been to many shops in my life but I'm grateful you all are so good and trustworthy. You never try to talk me into things I don't need and my car is still going strong. I'm very satisfied every time. Thank you. More

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Problem of a defective battery replaced under warranty. I have been a long term customer and always receive great treatment from everyone at the dealership. My Hybrid Highlander is a great automobile, but I have been a long term customer and always receive great treatment from everyone at the dealership. My Hybrid Highlander is a great automobile, but it is prompt, efficient service that makes the total difference! More

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Another great experience Thank you to our sales representative Paul S. and CR Toyota for another great experience. We will continue to come back and support your dealership Thank you to our sales representative Paul S. and CR Toyota for another great experience. We will continue to come back and support your dealership in the future. More

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New Purchase with special trade-in condition The overall experience was good to great. We received the vehicle desired at what mid-west on-line reviews consider to be an acceptable price. We we The overall experience was good to great. We received the vehicle desired at what mid-west on-line reviews consider to be an acceptable price. We were given enough purchase options so as not to be considered targeted for a specific vehicle or type of contract. The sales staff was informative and friendly. The only drawback to having a really great experience, was in the conditions of trade-in, which involved title swaps on more than one vehicle. We believe that enough information was conveyed early, such that a highly experienced staff would have responded with instruction as to what had to transpire privately with the Motor Vehicles division prior to closing on the new vehicle selected. The expression "we can take care of that" was believed to be heard in early discussion, however, more leg-work was then required on our part to expedite schedule and control administrative cost than first expected. Overall however, a great vehicle and good experience was the result. Would recommend. More

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Would recommend CR Toyota We have purchased 8 vehicles from this dealership and the people we've worked with in all areas of the dealership(sales, service, and parts) have been We have purchased 8 vehicles from this dealership and the people we've worked with in all areas of the dealership(sales, service, and parts) have been knowledgable, helpful, prompt, fair, friendly and courteous. More

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