Tom Hamme
Tom Hamme at Heritage Hyundai Towson

Tom Hamme | Page 5

Sales Associate

Heritage Hyundai Towson

801 York Road
Towson, MD 21204

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4.2
191 Reviews
4.2

191 Reviews

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191 Reviews of Tom Hamme

March 29, 2022

Dealership Rating
Employee Rating

Priced at MSRP for the Ioniq 5 when others were marking it up $2500 so they were at least fair on the price. But they forced me to pick up the car within 24 hours or they would refund the deposit and sell More

by rfkite2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lexi Davidson, Jason Templeton

Apr 13, 2022

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. We sincerely apologize for your less than positive experience when you came to purchase your IONIQ 5. Unfortunately due to market demand, vehicles need to be delivered in a timely manner in order to meet manufacturer expectations. Our General Sales Manager, Walter McDonald, would be happy to speak with you to further discuss the situation, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Walt at wmcdonald@mileone.com or 443.846.0801. Again, thank you for your feedback and we truly hope to be able to serve you in the near future.

Apr 13, 2022

rfkite2 responded

Thanks for responding- think how just two more days would have worked- not a big impact to the dealership and a 100% satisfied customer.

February 12, 2022

Dealership Rating
Employee Rating

Great, attentive service and everyone made me feel comfortable and informed during my first new car purchase. The contracting process was easy and every step was explained thoroughly. Thank you, every More

by Caitlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corben McClary , Ben Kuper

Feb 15, 2022

Heritage Hyundai Towson responded

Hi Caitlin, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 18, 2022

Dealership Rating
Employee Rating

Have purchased 3 vehicles from this dealer and the process from start to finish was flawless every time. More

by billwhl47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Heritage Hyundai Towson responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

January 13, 2022

Dealership Rating
Employee Rating

The team at Heritage Hyundai, including Tom, John, Corben, and others was fantastic. They took care of me at every turn and operated as a true team. If you are looking for a great deal and terrific More

by eriksell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corben McClary , John Holliday, Demetria Jackson, Yessica Palacios

Jan 16, 2022

Heritage Hyundai Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Hyundai Towson. We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2021

Dealership Rating
Employee Rating

Ben is a nice, honest and professional salesman. He kept everything going smoothly during my car purchase and I completely trust in him. I got my car mush fastest than expected and am very happy that I boug More

by Xdsun8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Kuper

Dec 10, 2021

Heritage Hyundai Towson responded

Hello, congratulations on your new vehicle! Thanks for your great review, and for giving our dealership such a high star rating! Our team member Ben will be very happy to hear your kind words! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

October 17, 2021

Dealership Rating
Employee Rating

This is the fifth vehicle we bought from heritage. The service and the entire car buying experience are 5 Star. That’s the main reason we come back and I do love my new Santa Fe. Thanks again Greg M More

by Gmason
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Ibrahim Kassim, Greg Lineberry

Oct 18, 2021

Heritage Hyundai Towson responded

Hi, thank you for the high star rating! Thank you so much again for your feedback! We hope you have a great day!

July 31, 2021

Dealership Rating
Employee Rating

As soon as we walked we were immediately greeted and offered assistance. No time was wasted my salesperson Tom Hamme got the car I wanted all ready for a test drive and helped me get comfortable with ca More

by YolandaJC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Heritage Hyundai Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2021

Dealership Rating
Employee Rating

Tom & Amin we’re extremely helpful & professional in guiding us through lease-end issues and purchasing the 2018 Hyundai Elantra that we had been leasing for the last 3 years. No pressure or needless hy More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amin 5-star

Jul 16, 2021

Heritage Hyundai Towson responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Heritage Hyundai Towson. Thank you so much for your feedback! We hope you have a great day!

July 13, 2021

Dealership Rating
Employee Rating

I had a great experience finding a Palisade with Mike Barnes , and once it got to the lot at Heritage Thomas Hamme did a great job answering all my questions , making sure all my accessories were on the More

by lisalkoontz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Mike Barnes

Jul 14, 2021

Heritage Hyundai Towson responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2021

Dealership Rating
Employee Rating

Tom sales rep was great, very helpful and courteous staff More

by William.gaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Heritage Hyundai Towson responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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