Tom Henschel | Page 39

Excellent!! Enjoyed our experience with this dealership, our sales rep. Lauren was excellent she was there to work with us answered all our questions and very kno Enjoyed our experience with this dealership, our sales rep. Lauren was excellent she was there to work with us answered all our questions and very knowledgeable! When it was time to talk to finance it was painless and our finance rep. Tom was very helpful and got us through the process quickly and on our way!! Great job from Lauren & Tom. More

by LIANE.VELLA Verified Customer Verified Customer

Report | Print

Great Experience Ray Martin was great - we can trust him to steer us in the right direction. Buying a used car can be difficult, but he helped us compare and find just Ray Martin was great - we can trust him to steer us in the right direction. Buying a used car can be difficult, but he helped us compare and find just the right car for our needs in our price rand. This was our 2nd purchase in 6 months at Manly Honda in Santa Rosa. More

by KELI.VICE Verified Customer Verified Customer

Report | Print

EXCELLENT CUSTOMER SERVICE I EMAILED ABOUT THE CAR AND MARK CALLED ME INSTANTLY ,,HE HAS EXCELLENT PHONE SKILLS,,AND A GREAT PHONE VOICE,, MARK KNEW I WAS OVER 3 HOURS AWAY ,,, I EMAILED ABOUT THE CAR AND MARK CALLED ME INSTANTLY ,,HE HAS EXCELLENT PHONE SKILLS,,AND A GREAT PHONE VOICE,, MARK KNEW I WAS OVER 3 HOURS AWAY ,,,, I HAD SEVERAL LOCAL DEALERSHIPS CALL ME ,,,AND I CHOSE MANLEY HONDA BECAUSE OF MARK,, NOT ONLY WAS THE CAR DETAILED AND READY FOR ME TO TEST DRIVE , IT WAS BACKED LOOKING SHARP ,, HE IS FILLED WITH FUN FACTS ABOUT YOUR DEALERSHIP ,, MARK IS OUTSTANDING,,, (AWESOME GUY) HE SMOOTHLY TRANSFERRED US OVER TO TOM ,,WHO KNOWS HIS JOB IN HIS SLEEP ,,THAT GUY IS AN ASSET TO YOU AS WELL ,,HE WAS THERE VERY LATE PROVIDING KNOWLEDGE ABOUT WARRANTIES,,ANSWERING ANY LAST MINUTE QUESTIONS AND DETAILS THAT WE HAD ,, HE IS ALSO FUNNY AND FULL OF FUN FACTS ABOUT THE CAR BUSINESS AND THE DEALERSHIP. AWESOME GUY ,,BOTH MARK AND TOM CALLED ME THE NEXT DAY AND EXTENDED THEIR GRATITUDE AND ANSWERED ANY GUESTIONS THAT I HAD ,,,, I WOULD RECOMMEND MANLEY TO ANY AND ALL CAR SHOPPERS THAT I COME INTO CONTACT WITH ,,,,THANKS MARK AND TOM ,,YOU GUYS ROCK! More

by flossyju Verified Customer Verified Customer

Report | Print

Informative, enjoyable thorough I highly recommend Manly Honda. What a great experience car shopping! Chris Navarro spent a lot of time finding exactly the car that I wanted. He was I highly recommend Manly Honda. What a great experience car shopping! Chris Navarro spent a lot of time finding exactly the car that I wanted. He was so informative! What amazing follow through, also. After purchasing the car, he spent an hour showing me how to use everything. He was patient, never pressured me and I felt like he had my best interests in mind at all times. Tom at Financing was stellar. His sense of humor helped give an ease to the paperwork. What a great team - everyone I encountered was friendly, service orientated and did their best to make me feel comfortable. More

Report | Print

Super helpful and put in the extra time! Julie Dormire was our sales agent and she put in extra effort to get us what we wanted at a great price. Definitely feel like she went above and beyon Julie Dormire was our sales agent and she put in extra effort to get us what we wanted at a great price. Definitely feel like she went above and beyond. We were also making the purchase with two little ones and the process still felt smooth and everyone was great with our kids! Very happy with our service! More

Report | Print

Was denied by so many except these guys!!! I searched high and low for a vehicle just to be able to get around in and be able to pick up my kid in that was reliable. Went to four delearships ar I searched high and low for a vehicle just to be able to get around in and be able to pick up my kid in that was reliable. Went to four delearships around the area and one in Petaluma. None of these dealers were able to make it happen. Mike Warren and Ray definitely made it happen for me!! Thank you guys very much for your professionalism and help through this whole process. Fast and accuracy and some guys that know there stuff and a no BS process. Thanks Mike!!! More

Report | Print

Fantastic experience! I wanted to say thank you to the Tom's who helped me. My experience was absolutely fantastic from the information given to me about the vehicle to the I wanted to say thank you to the Tom's who helped me. My experience was absolutely fantastic from the information given to me about the vehicle to the financing. I thought it would have been stressful (this is my first new-ish vehicle) but to my surprise these two gentleman made it comfortable and easy for me. I love my car and couldn't be happier with my purchase! I look forward to servicing my vehicle at Manly Honda in the future. More

Report | Print

Bumpy start The initial experience was a bit bumpy dealing with one of the internet sales guys, but JD (General Manager) made it all ok. He hooked me up with Jess The initial experience was a bit bumpy dealing with one of the internet sales guys, but JD (General Manager) made it all ok. He hooked me up with Jesse Broadway in the sales department, who took great care of us. Tom in Financing was Awesome as well. Tom was by far, one of the least pressure finance guys I have ever met. I drove 439 miles, from Southern CA, to buy a 2012 Toyota Sequoia Platinum. They gave me a GREAT price and a FULL tank of gas for the trouble to boot. Could not have had a better experience. Would make the drive again to get one of their deals. More

Report | Print

Awesome Tony is always been very helpful and easy to work with. He treats us like a family. We never have to worry about anything when he's there. Tony is always been very helpful and easy to work with. He treats us like a family. We never have to worry about anything when he's there. More

by BILLA.GILL82 Verified Customer Verified Customer

Report | Print

Buying a car by myself! I wasn't looking forward to purchasing a new car, as I am a widow..Tom made it a breeze! I knew what car I wanted (a Honda Fit) and he didn't try to I wasn't looking forward to purchasing a new car, as I am a widow..Tom made it a breeze! I knew what car I wanted (a Honda Fit) and he didn't try to talk me into a more expensive car...I would highly recommend Tom and Manly Honda to anyone looking for a Honda...Also, Thomas Henschel was my finance guy and he really worked hard to get me a loan in my budget...The whole team there are top notch!! More

Report | Print