Tom Iles | Page 3
Pre-Owned Sales Manager
Coulter Cadillac Buick GMC
1188 E Camelback Road
Phoenix, AZ 85014
29 Reviews
Write a Review29 Reviews of Tom Iles
May 13, 2023
Jesse and Tom were absolutely amazing! ! So helpful and were determined to help me find not only the vehicle but also the finance deal that was perfect for me! Thank you Jesse Tom and Coult ! So helpful and were determined to help me find not only the vehicle but also the finance deal that was perfect for me! Thank you Jesse Tom and Coulter Cadillac Buick GMC!! More
Other Employees Tagged: Jesse Otanez
April 01, 2023
I just experienced the best car buying experience at Coulter Cadillac Buick GMC. Paul, Jesse, and Tom provided me with a hassle free pur hasing experience. I feel my value I got for my trade-ins was m Coulter Cadillac Buick GMC. Paul, Jesse, and Tom provided me with a hassle free pur hasing experience. I feel my value I got for my trade-ins was more than fare. The GMC Denali truck I picked up here came to me at a great value. Thank you guys for a seamless and pleasant purchasing experience. More
Other Employees Tagged: Paul Glans , Onan Tabardillo, Jesse Otanez
March 14, 2023
I swore to never use a dealership again- had multiple bad experiences... I worked for 2 months with Lead Salesman Bill Durst on getting us into the right vehicle at the right price. I would highly recom bad experiences... I worked for 2 months with Lead Salesman Bill Durst on getting us into the right vehicle at the right price. I would highly recommend giving him a call, let him help you- 602.532.4618. Tell him JR sent you- he does not disappoint. More
Other Employees Tagged: Sarah Burt, Bill Durst
February 17, 2023
We just purchased a pre-owned XT5 Cadillac with 26k miles. The car is beautiful, but had 3 specific areas that needed attention. Samantha Marciniak (was beyond excellent) our sales person and her mana miles. The car is beautiful, but had 3 specific areas that needed attention. Samantha Marciniak (was beyond excellent) our sales person and her manager, Tom Iles, went out of their way to make things better than new. The story is too long to share - but the results are beyond impeccable and impressive. When you buy a luxury vehicle from Coulter you can rest assured you will get a vehicle you can trust and be proud of!!! More
Other Employees Tagged: Michael Anderson, Sarah Burt, Ernie Escobedo, Samantha Marciniak
January 26, 2023
Jon Bierd and Sarah Burt were an absolute pleasure to work with. I have been to over 5 dealerships in the last few months, trying to buy a new car and they blew every competitor out of the water. It’s a work with. I have been to over 5 dealerships in the last few months, trying to buy a new car and they blew every competitor out of the water. It’s a tough market right now with rates and prices so high but I never felt pressured or taken advantage of. Jon heard my expectations in a vehicle, my price range and my dealbreakers and made sure I was getting what I was looking for. Sarah took the time to find warranties in my budget and explained coverages, payments and everything I was signing. Took far less time to get everything done and walked out with a new car same day. The entire experience was fabulous and I was definitely recommend this dealership to friends and family. If you’re looking for a team who will have your best interests in mind and take excellent care of you, this is the one! Thanks guys! More
Other Employees Tagged: Jon Bierd, Sarah Burt
September 09, 2022
Tom…wanted you to know that Cody Holliday was tremendous. He stayed in contact with us, even on his days off, as we negotiated the purchase of a Chevrolet Tahoe from your dealership. He did not utilize any p He stayed in contact with us, even on his days off, as we negotiated the purchase of a Chevrolet Tahoe from your dealership. He did not utilize any pressure tactics and was super friendly. He was extremely responsive to our requests. He is a true asset at your dealership! Please thank him for us. Chad Coulter More
Other Employees Tagged: Dave Smoker, Cody Holliday
August 04, 2022
I had the best and easiest car buying experience ever here! I worked with Denise and she was so helpful, patient, and willing to take extra steps to make sure I had everything I needed when purchasing my here! I worked with Denise and she was so helpful, patient, and willing to take extra steps to make sure I had everything I needed when purchasing my vehicle. I had reached out on a Friday to ask about a car they had on the lot, she emailed and called me quickly, we text back and forth a little, did all the negotiations via email over the course of that afternoon l, and I drove in Saturday morning to buy the car. It was clean, ready to go, and the entire process took less than hour (unheard of!). Denise even went above and beyond to help me get the windshield replaced at no cost to me (it was a pre-owned car that had chips that were filled). I really, really appreciate Denise and Tom for all their help. There was never any pressure, no rudeness, nothing but easy and respectful communication. Highly recommend! More
Other Employees Tagged: Denise Walker
April 14, 2022
The entire Coulter team starting with Tom Iles, Alan Lopez and Sarah Bert made the buying experience a pleasure. They were very professional in their approach and will inspire customer repeat purchase Lopez and Sarah Bert made the buying experience a pleasure. They were very professional in their approach and will inspire customer repeat purchases and brand loyalty. More
Other Employees Tagged: Sarah Burt, Alan Lopez

