Tom Iles | Page 2
Pre-Owned Sales Manager
Coulter Cadillac Buick GMC
1188 E Camelback Road
Phoenix, AZ 85014
23 Reviews
Write a Review23 Reviews of Tom Iles
June 21, 2023
Everyone is kind, helpful and knowledgeable. The dealership is also very clean. Plus the food at the cafe is awesome. The dealership is also very clean. Plus the food at the cafe is awesome. More
Other Employees Tagged: CODY HOLLIDAY , Dave Smoker
June 11, 2023
Sarah Bart, Finance manager, was exceptional, even helping in areas outside her normal scope of work. We purchased our Cadillac out of state and shipping logistics, paperwork, contacts, title etc. she helping in areas outside her normal scope of work. We purchased our Cadillac out of state and shipping logistics, paperwork, contacts, title etc. she was involved in all phases of this purchase. This dealership should be very thankful for her expertise. She got this started and even worked on it during her week vacation, very committed to excellence and customer service. Thank you again Sarah. Steve from Idaho More
Other Employees Tagged: Ryan Teed, Michael Anderson, Peter Worth , Sarah Burt
June 03, 2023
our car buying experience from start to finish was fantastic! The general manager, finance manager, salesperson were the best. fantastic! The general manager, finance manager, salesperson were the best. More
Other Employees Tagged: Paul Glans , Sarah Burt, Alan Lopez
May 17, 2023
In the past my wife and I hated to purchase cars because it was always an unpleasant experience. In 2019 we wanted a new car. We saw a Coulter Cadillac ad and decided to visit them. We met Jon Bierd and we it was always an unpleasant experience. In 2019 we wanted a new car. We saw a Coulter Cadillac ad and decided to visit them. We met Jon Bierd and we ended up buying a Buick Envision. For the first time we had a very pleasant experience buying a car. Jon was very knowledgeable, professional, and pleasant to work with. This year we wanted a new vehicle so I called to see If jon was still there. He was and we bought another Envision from him. Once again we had a very pleasant experience working with Jon. If we need a car in the future. We will call him again. More
Other Employees Tagged: Jon Bierd
May 13, 2023
Jesse and Tom were absolutely amazing! ! So helpful and were determined to help me find not only the vehicle but also the finance deal that was perfect for me! Thank you Jesse Tom and Coult ! So helpful and were determined to help me find not only the vehicle but also the finance deal that was perfect for me! Thank you Jesse Tom and Coulter Cadillac Buick GMC!! More
Other Employees Tagged: JESSE OTANEZ
April 01, 2023
I just experienced the best car buying experience at Coulter Cadillac Buick GMC. Paul, Jesse, and Tom provided me with a hassle free pur hasing experience. I feel my value I got for my trade-ins was m Coulter Cadillac Buick GMC. Paul, Jesse, and Tom provided me with a hassle free pur hasing experience. I feel my value I got for my trade-ins was more than fare. The GMC Denali truck I picked up here came to me at a great value. Thank you guys for a seamless and pleasant purchasing experience. More
Other Employees Tagged: Paul Glans, Onan Tabardillo , Jesse Otanez
March 14, 2023
I swore to never use a dealership again- had multiple bad experiences... I worked for 2 months with Lead Salesman Bill Durst on getting us into the right vehicle at the right price. I would highly recom bad experiences... I worked for 2 months with Lead Salesman Bill Durst on getting us into the right vehicle at the right price. I would highly recommend giving him a call, let him help you- 602.532.4618. Tell him JR sent you- he does not disappoint. More
Other Employees Tagged: Bill Durst , Sarah Burt
February 17, 2023
We just purchased a pre-owned XT5 Cadillac with 26k miles. The car is beautiful, but had 3 specific areas that needed attention. Samantha Marciniak (was beyond excellent) our sales person and her mana miles. The car is beautiful, but had 3 specific areas that needed attention. Samantha Marciniak (was beyond excellent) our sales person and her manager, Tom Iles, went out of their way to make things better than new. The story is too long to share - but the results are beyond impeccable and impressive. When you buy a luxury vehicle from Coulter you can rest assured you will get a vehicle you can trust and be proud of!!! More
Other Employees Tagged: Michael Anderson, Ernie Escobedo , Sarah Burt, Samantha Marciniak
January 26, 2023
Jon Bierd and Sarah Burt were an absolute pleasure to work with. I have been to over 5 dealerships in the last few months, trying to buy a new car and they blew every competitor out of the water. It’s a work with. I have been to over 5 dealerships in the last few months, trying to buy a new car and they blew every competitor out of the water. It’s a tough market right now with rates and prices so high but I never felt pressured or taken advantage of. Jon heard my expectations in a vehicle, my price range and my dealbreakers and made sure I was getting what I was looking for. Sarah took the time to find warranties in my budget and explained coverages, payments and everything I was signing. Took far less time to get everything done and walked out with a new car same day. The entire experience was fabulous and I was definitely recommend this dealership to friends and family. If you’re looking for a team who will have your best interests in mind and take excellent care of you, this is the one! Thanks guys! More
Other Employees Tagged: Jon Bierd , Sarah Burt
September 09, 2022
Tom…wanted you to know that Cody Holliday was tremendous. He stayed in contact with us, even on his days off, as we negotiated the purchase of a Chevrolet Tahoe from your dealership. He did not utilize any p He stayed in contact with us, even on his days off, as we negotiated the purchase of a Chevrolet Tahoe from your dealership. He did not utilize any pressure tactics and was super friendly. He was extremely responsive to our requests. He is a true asset at your dealership! Please thank him for us. Chad Coulter More
Other Employees Tagged: Dave Smoker, Cody Holliday