Tom Krell | Page 4

Tom Krell managed every step of my purchase - how refreshing to not be directed to various departments and representatives. Having a single point of contact (SPOC) for the entire process is genius! T refreshing to not be directed to various departments and representatives. Having a single point of contact (SPOC) for the entire process is genius! Tom is pleasant and easy-going as well as quite reassuring throughout what can be an overwhelming process. Kudos to Tom Krell and Bozard Ford! More

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Sometimes when you're browsing for new car options, you don't realize just how amazing an experience you're setting yourself up for and that's definitely the case here. I had the ultimate SPOC experience.. don't realize just how amazing an experience you're setting yourself up for and that's definitely the case here. I had the ultimate SPOC experience... didn't even know that was a thing! Tom took care of every detail from start to finish, no passing around from one person to the next for finance this and sales manager that. I like having a single point of contact for everything. At delivery, Morgan was phenomenal. She patiently showed me everything I needed to know about my beautiful new ride and made sure that all my questions (even some I didn't know I had!) were answered. This place is awesome, I will DEFINITELY be back! More

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We had an amazing experience purchasing our Avaitor! Thank you to Jonathan and Angelo for the Lincoln Luxury Experience!!! Thank you to Jonathan and Angelo for the Lincoln Luxury Experience!!! More

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Bozard staff is simply amazing. Will never buy a car anywhere else. Very satisfied customer. Will never buy a car anywhere else. Very satisfied customer. More

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Hayden was great to work with. He answered all my questions and was very responsive in text and email. He got everything set up ahead of time so that I could come in, do a test drive, sign some paper questions and was very responsive in text and email. He got everything set up ahead of time so that I could come in, do a test drive, sign some papers, and be back on the road, all in about 30 minutes which was amazing. Thanks so much, Hayden and James, for making this the most smooth and efficient car buying experience I've ever had. More

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I would like to say thank you to the entire staff of I would like to say thank you to the entire staff of Bozard Ford! I was treated with respect and kindness from the moment I arrived. I recommend t I would like to say thank you to the entire staff of Bozard Ford! I was treated with respect and kindness from the moment I arrived. I recommend this dealership to anyone I have a conversation with that leads to talking about vehicles. I tell them that Bozard Ford is the best in dealership I have ever been to! I would like to point out some of the staff that made my experience Amazing. Tom Krell, Russel Wright, Harold Shafer, Steven Mercer, Anna Anderson, Rick Garcia, Anthony and so many more!! Keep up the Great Work! More

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Best car buying experience I’ve ever had from sales ,finance and delivery. I will recommend Bozard Ford to everyone and never shop anywhere else ,finance and delivery. I will recommend Bozard Ford to everyone and never shop anywhere else More

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Hands down the best Ford dealership I have ever been too. I went in to buy out my Ford lease. Tom was right on time and made the lease buyout process painless and easy. Rick handled the finance part and agai I went in to buy out my Ford lease. Tom was right on time and made the lease buyout process painless and easy. Rick handled the finance part and again nothing but positivity and transparency which I really appreciate. I would highly recommend Bozard Ford Lincoln to anyone. More

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Always a great experience working with this dealership. As a customer who has worked with former and current employees of this dealership for over 30 years I truly have never had a bad experience. Knowledg As a customer who has worked with former and current employees of this dealership for over 30 years I truly have never had a bad experience. Knowledgable sales staff, finance, and service personnel who do not try to pull a fast one on you. Always up front and honest in all they do. Went out of their way to take care of my family's transportation situation needs while I was on military deployments while on active duty prior to my retirement from them Navy. Thanks for being there when we needed it and going above and beyond to make all our interactions with you pleasurable and worth the time and money spent. Thanks again. More

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Rick and Tom were absolutely stellar to work with on my out of town purchase! This is my second deal with Bozard and I am definitely a customer for life! They are so extremely professional and totally dedi out of town purchase! This is my second deal with Bozard and I am definitely a customer for life! They are so extremely professional and totally dedicated to finding what you want and need at your price! More

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