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Tom Lood
731 Reviews
I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
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731 Reviews of Tom Lood
October 10, 2020
They have been providing me my Mercedes for the last 30 years and cannot say how happy I am with the level of talents, professionalism and caring only about providing the customer with the best level of pe years and cannot say how happy I am with the level of talents, professionalism and caring only about providing the customer with the best level of performance possible. More
by JOHN@RAYNORDOOR.COM
Verified Customer
October 09, 2020
Excellent and immediate help with new tire and getting audible app to sync with sound system. Great speedy service and very customer focused. Perfect performance audible app to sync with sound system. Great speedy service and very customer focused. Perfect performance More
by phal
Other Employees Tagged: Nicholas Maniatis
October 07, 2020
Excellent service in all regards. Easy to schedule the appointment, very courteous and eicient check-in, timely follow up and suggestions as to tires, car ready on time and everything done as promised. appointment, very courteous and eicient check-in, timely follow up and suggestions as to tires, car ready on time and everything done as promised. More
by ROBERT.S.SPENCER
October 06, 2020
Tom Lood always does an excellent job in representing AutoHaus. He is courteous, polite focused on the vehicle needs as well as your customers. You are lucky to have him on your team. AutoHaus. He is courteous, polite focused on the vehicle needs as well as your customers. You are lucky to have him on your team. More
by TBSCOTTY54
October 02, 2020
Came in for a minor factory recall on an older model, and was treated extremely well. I would definitely recommend their service department which was staffed by very courteous people. was treated extremely well. I would definitely recommend their service department which was staffed by very courteous people. More
by jimbur141
September 30, 2020
Always a good service experience at Autohaus! Tom Lood was attentive and efficient, getting me in and out with a minimum of waiting. He explained everything clearly. was attentive and efficient, getting me in and out with a minimum of waiting. He explained everything clearly. More
by JCGREEN.1
September 29, 2020
Tom Lood charged 2times.He charged Maintenance service Tom Lood charged 2times. He charged Maintenance service fee, But I has a Maintenance service warranty. I have been tell him ,I have Maintenance serv Tom Lood charged 2times. He charged Maintenance service fee, But I has a Maintenance service warranty. I have been tell him ,I have Maintenance service warranty, but he is not listen to me and asked me to pay for Maintenance service fee again. It was terrible service, I never had. for that experience make me decide never buy Mercedes Benz again. I purchased this year GLS450 and GLE350 but It was very bad Idea for this kind of Mercedes Benz service. Next year my GLS450 and GLE350 I will Change to BMW. More
by YOONUS70
September 28, 2020
As always Tom Lood provided an exceptional experience. While my car is no longer covered by warranty I trust Tom to provide me with the information I need to make decisions on my vehicles needs. While my car is no longer covered by warranty I trust Tom to provide me with the information I need to make decisions on my vehicles needs. More
by K_FREE
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