Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 18

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
502 Reviews
4.7

502 Reviews

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502 Reviews of Tom Lowther

November 24, 2024

Dealership Rating
Employee Rating

They are professional and the service performed gives us peace of mind that our vehicle is safe More

by bpapelbon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 22, 2024

Dealership Rating
Employee Rating

Great customer service and they get you in and out. I love this service center! More

by Gernettiaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 21, 2024

Dealership Rating
Employee Rating

Work was done correctly and on time. Staff have always been courteous, professional, and competent. More

by Dave F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

Nov 21, 2024

Heiser Toyota responded

Thank you so much for your excellent review, Dave! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 20, 2024

Dealership Rating
Employee Rating

Have been going to this dealership for many years. Always receive prompt and professional service. More

by VSALULA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 20, 2024

Dealership Rating
Employee Rating

My seat belt dont work on a truck I purchased. ..still waiting for real repair More

by stevestvn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Lori Gong , Christopher Dixon, Matt Foti, Peter Miszewski, Joshua Porter

Nov 20, 2024

Heiser Toyota responded

Steve, Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 19, 2024

Dealership Rating
Employee Rating

Best service experience and friendliest staff around. Tommy Toyota takes care of all of my Toyotas at Heiser Toyota! More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 19, 2024

Dealership Rating
Employee Rating

The service was done in a timely manner and my car feels to be running good, and the complementary car wash was working. More

by ESCHULFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 19, 2024

Dealership Rating
Employee Rating

Everyone is pleasant to work with and are not pushy about recommended repairs, which I appreciate. More

by HAMBOS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 18, 2024

Dealership Rating
Employee Rating

I brought my car in for the check engine light—they told me what they thought the problem was. I paid $800 to have this fixed and the check engine light came back on less than a week later. More

by sommer.kayla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2024

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2024

Dealership Rating
Employee Rating

Wouldn’t change a thing, always wonderful customer service! Easy to find and a great location. More

by rainbowandkismet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski , Christopher Dixon, Peter Miszewski

Nov 15, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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