Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 18

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
494 Reviews
4.7

494 Reviews

Write a Review

494 Reviews of Tom Lowther

November 18, 2024

Dealership Rating
Employee Rating

I brought my car in for the check engine light—they told me what they thought the problem was. I paid $800 to have this fixed and the check engine light came back on less than a week later. More

by sommer.kayla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 22, 2024

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2024

Dealership Rating
Employee Rating

Wouldn’t change a thing, always wonderful customer service! Easy to find and a great location. More

by rainbowandkismet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski, Peter Miszewski , Christopher Dixon

Report | Print
Nov 15, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 13, 2024

Dealership Rating
Employee Rating

Extremely quick and professional service! Highly recommend to anyone looking for premium service at a fair price. Keep up the great work! More

by Aauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 13, 2024

Dealership Rating
Employee Rating

Quick professional service. They did not press unnecessary service. Clean shop and a free soda, Worth the cost More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner

Report | Print
Nov 14, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 13, 2024

Dealership Rating
Employee Rating

Service Advisor eating while I’m actively awaiting service. Didn’t seem to be in a hurry to assist me. More

by DORF0
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 17, 2024

Heiser Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 12, 2024

Dealership Rating
Employee Rating

Informative of what is needed for vehicle services. Amiable staff. The cost of products that will be rendered. More

by CUTTIE7.VS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 11, 2024

Dealership Rating
Employee Rating

Awesome service and customer interaction. Very knowledgeable and helpful with everything. Very fast service and updates. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Chris, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 09, 2024

Dealership Rating
Employee Rating

Things have turned around at heiser. The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip More

by Nomie786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Shahat Mohamed

Report | Print
Nov 11, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 08, 2024

Dealership Rating
Employee Rating

As usual, they always do a great job on any service I have done. I appreciate their service. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, Susan, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 07, 2024

Dealership Rating
Employee Rating

Tom was amazingly helpful. The scheduling people made my appointment during a time they didn't really have time to do the service in, and the service team made it work! More

by Mike Peck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 07, 2024

Heiser Toyota responded

Mike, thank you for sharing about your experience with Tom here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

1
...
17
18
19
...
50

Dealership Inventory (116 Vehicles)

new 2026 Toyota Tacoma car, priced at $54,041
2026 Toyota Tacoma
new
Mudbath exterior
Automatic
Four-wheel Drive
$54,041
View Details
used 2018 Ford F-150 car, priced at $16,989
2018 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
$16,989
View Details
new 2026 Toyota Grand Highlander Hybrid car, priced at $65,376
2026 Toyota Grand Highlander Hybrid
new
Pearl exterior
Automatic
All-wheel Drive
$65,376
View Details
used 2017 Toyota Tacoma car, priced at $20,995
2017 Toyota Tacoma
used
Super White exterior
Automatic
Rear-wheel Drive
$20,995
View Details
used 2021 Kia Telluride car, priced at $19,800
2021 Kia Telluride
used
Gravity Grey exterior
Automatic
All-wheel Drive
$19,800
View Details
used 2024 Ford F-150 car, priced at $40,995
2024 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$40,995
View Details
View All Inventory