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Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther | Page 18

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
215 Reviews
4.8

215 Reviews

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215 Reviews of Tom Lowther

September 19, 2023

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Car couldn’t pass emissions after I bought it. Dealership inspected and covered repairs for it to pass emissions. More

by alyciamariejohnson
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Recommend Dealer
Yes
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Sep 21, 2023

Heiser Toyota responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

September 18, 2023

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Good place to that your car for repair. Customer service was also great too. Good job More

by HOUAVANG20032003
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Yes
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Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

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I really like dealership I believe they know what they know I have a Toyota Avalon and I never felt mean when I went there to get it get something done to him. I try other mechanics and every time I come More

by CAMIXO7488
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel

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Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

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The service experience was quick and easy. I’ll be going back for sure the next time I need maintenance. More

by ALISON.DIRR
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel

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Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

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Waiting area is clean, comfortable, and drinks are complimentary. Dealer was up front about any additional items needed. More

by CGHABAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel

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Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 16, 2023

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The staff whom I worked directly with setting up my appointment were very good. However there was an error when the technician ordered the wrong part so I had to make a second appointment to get the wo More

by MONICAJWM
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Sep 19, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

September 16, 2023

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Great service, highly recommend to friends and family. My go to dealer for Toyota maintenance . More

by HVANG12
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Yes
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Sep 19, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 13, 2023

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Heiser Toyota is a good place for car service . service was done in timely manner More

by vijayatiitm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel

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Sep 15, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 13, 2023

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The service department has always been courteous and prompt whenever I bring my vehicles in. More

by SHAKTISWISDOM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel

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Sep 15, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 09, 2023

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Very easy to discuss the upcoming needs to keep my car running in its best condition. More

by MANGANE1256
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Yes
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Sep 11, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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