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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 38

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
502 Reviews
4.7

502 Reviews

Write a Review

502 Reviews of Tom Lowther

January 17, 2024

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Employee Rating

I especially like Heiser Toyota service center for Great oil change experience. Fast and pleasant. They send nice coupons with discounts. More

by ALIOSHA_ALIONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 17, 2024

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Employee Rating

I like y’all service y’all are nice people and funny I wish I could come back and another car thank you very much I appreciate y’all. More

by YVONNEBROWNUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Matt Foti, Peter Miszewski, Joshua Porter

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Jan 17, 2024

Heiser Toyota responded

Yvonne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 17, 2024

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Employee Rating

I really appreciate the honest feedback given when I asked my questions. I felt very supported. More

by Amsale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Porter

Print
Jan 17, 2024

Heiser Toyota responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 17, 2024

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Employee Rating

Dealer worked with me to correct one of the many problems I have with my vehicle. More

by AMYLBENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2024

Heiser Toyota responded

Amy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

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Employee Rating

Terrible experience. Still don't have my truck. Gave me loaner car with terrible tires and now I've been stuck in the snow. Technician overfilled car with oil and now the More

by FRANCESCA.P.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Joe Kuckuk, Vincent Lor, Chad Covert , Shardai Flores, Matt Foti, Kevin Garski, Peter Miszewski, Joshua Porter

Print
Jan 20, 2024

Heiser Toyota responded

Francesca, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

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Employee Rating

Service counter rep did best to identify the issue. Appreciate the attentiveness. Also like when the rep comes into waiting room and walks through diagnosis and any necessary steps. More

by Barb McCarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2024

Heiser Toyota responded

Thank you for your business and this review, Barb. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

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Employee Rating

Great service, service advisor was very helpful and cooperative. I appreciate his help. Thank You More

by Mohammed Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

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Employee Rating

Fast and very courteous employees working there. Assist in all the task needed to do the maintenance. More

by Maria Gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

Dealership Rating
Employee Rating

I was very happy overall with my experience. Friendly staff that was very helpful and knowledgeable. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti, Peter Miszewski

Print
Jan 17, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Shirley, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

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Employee Rating

Best Toyota dealer in town. They took on the work as described, quoted fairly and executed as expected. I would recommend this team to anyone. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The technician that executed the work deserves praise here also. Forgive me for not knowing his name.

Print
Jan 17, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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