Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 39

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

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494 Reviews of Tom Lowther

November 30, 2023

Dealership Rating
Employee Rating

Wait times for work on Prius are minimal, very nice facilities for checking in for service and wait area for service being done. More

by jadollh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Peter Miszewski , Frank

Dec 01, 2023

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 30, 2023

Dealership Rating
Employee Rating

Great service. Gave me a discount on a new tire because my old tire couldn’t be fixed. More

by AGAGNON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Dec 01, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 30, 2023

Dealership Rating
Employee Rating

Helpful and knowledgeable service department. My salesperson Jorgo, constantly goes above and beyond to ensure my experience is nothing short of excellent. More

by NMELLIS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Joe Kuckuk, Vincent Lor, Jakub Kania , Joshua Porter

Dec 01, 2023

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Jorgo was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 27, 2023

Dealership Rating
Employee Rating

Was able to get an appointment when I needed and had great service from start to finish. More

by JENNYNICHOLS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Nov 27, 2023

Heiser Toyota responded

Thank you for your very kind review, Jenny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2023

Dealership Rating
Employee Rating

Nice people to deal with. Did a great job and were prompt to finish the work. More

by JKAVANAUGH_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner

Nov 27, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2023

Dealership Rating
Employee Rating

I have been using Heiser’s maintenance dept. for over 10 years. I have been extremely pleased. Last week, when I brought my Corolla in, Tom gave excellent service More

by SARMACOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 21, 2023

Dealership Rating
Employee Rating

Tony was great and was very helpful. Would ten out of the recommend to others. More

by djl0723
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Nov 21, 2023

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Tony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2023

Dealership Rating
Employee Rating

Heiser has been our go to dealer and service provider for 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. More

by GEBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Nov 14, 2023

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2023

Dealership Rating
Employee Rating

Very clean and professional environment. Tom at the service desk was very knowledgeable and helpful explaining services done and those that need to be done. This is the first time taking my More

by ezimmwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Heiser Toyota responded

Thank you! Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 11, 2023

Dealership Rating
Employee Rating

I was pleased with the work completed. My only issue and why I have the rating 5 stars id because they did not do a multi point inspection which I was under the impression is done on any w More

by TJONES971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2023

Heiser Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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