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Tom Martin
Tom Martin at Quality Chevrolet

Tom Martin | Page 8

Assistant Parts Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.7
86 Reviews
4.7

86 Reviews

Write a Review

86 Reviews of Tom Martin

January 06, 2024

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Employee Rating

My entire experience was professional and accommodating from start to finish. Kathleen, the Service Advisor was very informative and extremely considerate and while also making my necessary repair in a tim More

by mediawonderland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Scott Holtz , Fernando Fierro and Kathleen, Service Advisor

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January 03, 2024

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Employee Rating

Everyone was very nice, friendly, & helpful. Very quick too. They even washed my car. Thank you More

by irishlass1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Holtz , Mr. Hernadez

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Jan 04, 2024

Quality Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

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Employee Rating

The service department personnel were very polite and attentive to my needs and required work. More

by jscruzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2024

Quality Chevrolet responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

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Employee Rating

Good experience, professional staff, and awesome service. Would recommend for anyone interested in buying a car. More

by michael.ingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Jan 03, 2024

Quality Chevrolet responded

Michael, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 23, 2023

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Employee Rating

Thanks for helping us easily return the rental car! ! It made the logistics a breeze. More

by JS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Scott Holtz , Alex

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Dec 26, 2023

Quality Chevrolet responded

Thank you for your review. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 02, 2023

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Mike Sanchez and his service team are efficient they identified the issue on my suburban and was quick to repair. More

by califgalmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mike and the rest of the service team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 29, 2023

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Employee Rating

Always taken wonderful care of. Older Veh 06/07 Vans/Trucks. Mike has gotten things repaired that have been strange at best . Having the same mechanic work on our Veh is smart and w More

by r.ram23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Chris Hollowell

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Nov 30, 2023

Quality Chevrolet responded

Robert, thank you for this amazing review of your experience with Mike here at Quality Chevrolet Escondido! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2023

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Employee Rating

Great people at service counter and in store very helpful. Good job store is great More

by pulsey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Chris Hollowell, Scott Holtz , Mike in device

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Nov 22, 2023

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

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Employee Rating

A Great group of people, they make the process simple and they answered all of my questions. More

by efuzell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Link

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Nov 21, 2023

Quality Chevrolet responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. We are sincerely grateful for your business! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

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Employee Rating

Best Oil change ever thanks to Payton and his crew, real quick reliable and friendly More

by Ms.Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Thanks to Teddy for talking to me and showing me some trucks while waiting for my car.

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Nov 15, 2023

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Alexis! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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