Tom Matthews
Tom Matthews at Smithtown Toyota
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Tom Matthews | Page 2

Sales / Inventory management

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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4.3
20 Reviews
4.3

20 Reviews

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20 Reviews of Tom Matthews

April 27, 2021

Dealership Rating
Employee Rating

Less than a Month ago, my wife and I went in knowing what we wanted and we got even more than expected. We want to give a huge Thank You too Sean Dietz and Tom Matthews. We will never forget about the experi More

by Irvin D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Apr 28, 2021

Smithtown Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 24, 2021

Dealership Rating

Tom was wonderful. He was straight forward and no nonsense. He was very calm and took the stress out of the deal. We will definitely be back! More

by DRS
Recommend Dealer
Yes
Apr 26, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 28, 2021

Dealership Rating

From the time I entered Smithtown Toyota to the delivery of my vehicle, Tom was amazing! He worked with me to find the right car and the exact one I wanted. The entire process went so smooth. Highly recomme More

by Krhamptonrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Mar 02, 2021

Smithtown Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 30, 2021

Dealership Rating
Employee Rating

Don't usually take the time to do these, but this dealership was top notch in every way. Tom my salesman were just the best. Took care of every detail and the car, Highlander Platinum, is gorgeous!! More

by AlanT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 02, 2021

Smithtown Toyota responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

Feb 02, 2021

AlanT responded

I also wanted to thank Craig Miller, but his name wasn't in the drop box area. He was also top notch. Thanks again....

December 19, 2020

Dealership Rating
Employee Rating

Very knowledgeable salesman with a great personality! Friendly atmosphere and excellent service. We had an absolutely positive experience overall. We will definitely recommend Smithtown Toyota to our fr More

by Olena D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Dec 22, 2020

Smithtown Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 17, 2020

Dealership Rating
Employee Rating

“I had an excellent experience with my choice "Chose “I had an excellent experience with my choice " Chose them as my dealership not only because i found the car that i want it, but because they offer y More

by Zaur G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 18, 2020

Smithtown Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

October 22, 2020

Dealership Rating
Employee Rating

i enjoyed working with Tom and Deigo. I will be back YESSS Yes YES VESYES yesyesyes yes yes yes yes yes yes yesyes yes ys More

by jackherr679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Oct 23, 2020

Smithtown Toyota responded

Jack, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Lauren Karakasians | customer.relations@smithtowntoyota.com

September 09, 2020

Dealership Rating
Employee Rating

I called looking for a Rav4 XLE and got Dave M. I appreciated his honesty, knowledge and lack of saleperson jargon. He told me he wouldn't be in but I should see Tom M. I got there and the car they More

by dumpnoodle
Recommend Dealer
Yes

Other Employees Tagged: Dave Moshinsky , Sean Dietz

Sep 22, 2020

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Sean, Tom and Dave and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

August 28, 2019

Dealership Rating
Employee Rating

Friendly Professional Brilliance Tim was my salesman, he was fantastic. Not only is Tim extremely knowledge in the product, he is friendly and sincerely cared about making my car b More

by Linjamar12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton , Rich Milano

Aug 29, 2019

Smithtown Toyota responded

Thank you for taking the time to write a review! We are so glad you had a great time and Tim was able to make the process so seamless. Please let us know if there's anything else we can do for you. All the best for now! Lauren Karakasians, Customer Relations Manager

May 16, 2018

Dealership Rating
Employee Rating

Great experience buying a Prius I recently purchased a 2017 Prius from Smithtown Toyota. I usually dread the car buying experience but Tom Matthews (Sales) and Sean Hanley (Finance More

by srmoser430
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Hanley

May 17, 2018

Smithtown Toyota responded

Valued Customer, thank you for the wonderful review of Tom, Sean, and our dealership as a whole! Let us know if we can assist with anything else in the future. Lauren Karakasians, Customer Relations Manager

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