Tom Matthews

Knowledgable, friendly and kept me informed. Helped with getting a loaner car for the day. Helped with getting a loaner car for the day. More

by jj3ceb Verified Customer Verified Customer

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This dealership is always very helpful, everyone there is very nice. I definitely recommend coming here very nice. I definitely recommend coming here More

by Smouchti Verified Customer Verified Customer

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Tom Matthews is best in class and is one of the main reasons I keep coming back. The service is top notch and personal! reasons I keep coming back. The service is top notch and personal! More

by CHAD.RUGGLES Verified Customer Verified Customer

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clean and friendly. The wait was a little long for a tire next time I will drop off The wait was a little long for a tire next time I will drop off More

by TGACCURATE Verified Customer Verified Customer

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Jaguar gives good customer service. Always hospitable and treat customers with respect and in a timely manner. Always hospitable and treat customers with respect and in a timely manner. More

by contehsaffie Verified Customer Verified Customer

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Service was great, The loaner was not comparable to our Autobiography Range Rover that was being serviced. There was plastic tape to cover an air leak over the windshield that they ripped off of the roll a Autobiography Range Rover that was being serviced. There was plastic tape to cover an air leak over the windshield that they ripped off of the roll and slapped on. Hideous but we had a loner for those fe days. More

by me Verified Customer Verified Customer

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Everything great - Tom was so accommodating with getting us in when we had a problem. us in when we had a problem. More

by Melanieuebele Verified Customer Verified Customer

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Excellent Customer Service! Would recommend Thom to anyone who is serious about the car and maintenance of their vehicle. Would recommend Thom to anyone who is serious about the car and maintenance of their vehicle. More

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Honest folk and nice friendly staff. Drive from eastern shore for the sake of being disappointed Drive from eastern shore for the sake of being disappointed More

by MAKOSHARK8193 Verified Customer Verified Customer

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Jaguar Land Rover West Columbia has the best Service department in Maryland! The work by the Technicians is Outstanding! My Service Advisor Tom Matthews is the best! His knowledge, expertis department in Maryland! The work by the Technicians is Outstanding! My Service Advisor Tom Matthews is the best! His knowledge, expertise and professionalism are second to none! Anytime I take my car to Jaguar Land Rover West Columbia I am confident that my car is in the very best hands I will not take my car anywhere else! More

by Tami B. Verified Customer Verified Customer

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