Tom Matthews

Outstanding service provider and mechanic. They both took the time to diagnose my issue and get the correct replacement parts. Once the parts arrived they jumped right on the repair. They both took the time to diagnose my issue and get the correct replacement parts. Once the parts arrived they jumped right on the repair. More

by GPHILLIPS5 Verified Customer Verified Customer

Report | Print

The dealership is very solid. If they dont have the answers they get it. Good customer service! If they dont have the answers they get it. Good customer service! More

by BGRAY15 Verified Customer Verified Customer

Report | Print

T he staff at Jaguar Land Rover West Columbia are absolutely awesome. For this particular time, I worked with Tom who was amazing!! Thank you Tom for getting me in right away! absolutely awesome. For this particular time, I worked with Tom who was amazing!! Thank you Tom for getting me in right away! More

by Honda College Park Verified Customer Verified Customer

Report | Print

A really great Service Department. I would recommend them to anyone looking for a top notch maintenance job. Thanks I would recommend them to anyone looking for a top notch maintenance job. Thanks More

by jacksonwil Verified Customer Verified Customer

Report | Print

The best! Tom is amazing! Always gets me in right away. Always ensures I’m in a loaner Tom is amazing! Always gets me in right away. Always ensures I’m in a loaner More

by tarync.pope Verified Customer Verified Customer

Report | Print

Very easy to work with and knowledgeable. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect. More

by donn997 Verified Customer Verified Customer

Report | Print

Service advisor did great job explaining things. He made me feel comfortable and welcome to dealership. He made me feel comfortable and welcome to dealership. More

by STROBLECL Verified Customer Verified Customer

Report | Print

Very well knowledgeable and kindness I will go back again.I recommend them to the highest again.I recommend them to the highest More

by KBRADSHAW216 Verified Customer Verified Customer

Report | Print

Very knowledgeable and helpful dealership— the service department is efficient and goes above and beyond. department is efficient and goes above and beyond. More

by rgm5072 Verified Customer Verified Customer

Report | Print

First time at this Dealership and would say it was a good experience thus far...service writer Tom was respectful, and straight forward and offered multiple viable options and has exquisite customer service experience thus far...service writer Tom was respectful, and straight forward and offered multiple viable options and has exquisite customer service. Mechanic Technicians sent video texts about the process which I appreciated. More

by akwasia Verified Customer Verified Customer

Report | Print