Tom Matthews | Page 5
Senior Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
12 yrs, 9 mos
Industry Experience
32 yrs, 8 mos
Specialties & Trainings
Land Rover Certified
Jaguar Certified
116 Reviews
Write a Review116 Reviews of Tom Matthews
November 22, 2025
I had a great experience. I did not have to leave my own. The gentleman came picked up my car took it to the dealership. Did the work and brought it back to me. I really appre I did not have to leave my own. The gentleman came picked up my car took it to the dealership. Did the work and brought it back to me. I really appreciate that. I didn’t have to travel. He also was nice enough the next day to take my key. The battery was low. What I really like is he doesn’t live far from me so that is a plus More
Other Employees Tagged: Marcus Dominguez, Leon Kedzierski, Tony Derrenberger
November 19, 2025
This service center is very selective about who they give top-notch service to which I think is very deplorable top-notch service to which I think is very deplorable More
Other Employees Tagged: Marcus Dominguez
November 13, 2025
Outstanding service provider and mechanic. They both took the time to diagnose my issue and get the correct replacement parts. Once the parts arrived they jumped right on the repair. They both took the time to diagnose my issue and get the correct replacement parts. Once the parts arrived they jumped right on the repair. More
Other Employees Tagged: Gary Pridgeon Sr.
November 12, 2025
The dealership is very solid. If they dont have the answers they get it. Good customer service! If they dont have the answers they get it. Good customer service! More
Other Employees Tagged: Tony Derrenberger
October 27, 2025
T he staff at Jaguar Land Rover West Columbia are absolutely awesome. For this particular time, I worked with Tom who was amazing!! Thank you Tom for getting me in right away! absolutely awesome. For this particular time, I worked with Tom who was amazing!! Thank you Tom for getting me in right away! More
October 24, 2025
Very easy to work with and knowledgeable. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect. More
Other Employees Tagged: Marcus Dominguez, Leon Kedzierski, Tony Derrenberger

