Tom Matthews
Tom Matthews at Jaguar Land Rover West Columbia

Tom Matthews | Page 5

Senior Service Advisor

Jaguar Land Rover West Columbia

12500 New Car Drive
Clarksville, MD 21029

Contact Me
4.9
92 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

32 yrs, 1 mo

Specialties & Trainings

Land Rover Certified

Jaguar Certified

4.9

92 Reviews

Write a Review

92 Reviews of Tom Matthews

July 24, 2025

Dealership Rating
Employee Rating

Tom is incredible to work with. His communication is excellent and his attention to detail is great! More

by LISA_BERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 24, 2025

Dealership Rating
Employee Rating

I have purchased two car and I am very satisfied with their professionalis m From salesperson to managers.. More

by Alton Etheridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2025

Dealership Rating
Employee Rating

The guys at the dealership are very nice and professional, I will defenatly come back for my next car . More

by landlfloors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 13, 2025

Dealership Rating
Employee Rating

Tom in service is a gem. Their service dept has always been top notch. Helpful and timely More

by RROXIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2025

Dealership Rating
Employee Rating

My 2018 jaguar passed all inspections I paid 2400. however the brake sensor failed in 3 days. I am not really sure about other things passed by the factory trained mechanics. More

by RSARIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2025

Dealership Rating
Employee Rating

Great & helpful service, as usual! You guys are the best! Thanks for your great service, each & every time. More

by GEOSYLJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2025

Dealership Rating
Employee Rating

Great service experience from start to finish. Was helped immediately upon arrival by the Service Manager. Was taken great care of from start to finish. Great waiting area and even when I need More

by MARK@JYHTEAM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 12, 2025

Dealership Rating
Employee Rating

What a great dealer, I would recommend them to anyone looking at buying a Jaguar / LandRover More

by adam@sippio.io
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

Very pleased with the service provided. , as always. Everyone is always professional and polite. Thank you More

by VTLACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

My customer service rep Tom was fantastic. He was great from the start to finish. Great job More

by jdslip1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
5
...

Dealership Inventory (103 Vehicles)

new 2026 Land Rover Range Rover car, priced at $127,005
2026 Land Rover Range Rover
new
White exterior
Automatic
All-wheel Drive
new 2026 Land Rover Defender car, priced at $184,556
2026 Land Rover Defender
new
Narvik Black exterior
Automatic
All-wheel Drive
new 2026 Jaguar F-PACE car, priced at $75,345
2026 Jaguar F-PACE
new
Portofino Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Land Rover Defender car, priced at $114,316
2026 Land Rover Defender
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Land Rover Range Rover car, priced at $165,580
2025 Land Rover Range Rover
new
Velocity Blue SV Bespoke Ultra Gloss exterior
Automatic
All-wheel Drive
used 2026 Land Rover Range Rover Evoque car, priced at $63,780
2026 Land Rover Range Rover Evoque
used
Tribeca Blue Metallic exterior
Automatic
All-wheel Drive